--- title: "Target CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Target CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10021377/Target-CRM/" page_type: "product" language: "en" --- # Target CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Target CRM ## What is Target CRM? TargetCRM is an all-in-one SaaS CRM designed to help businesses manage their entire customer lifecycle—from lead capture and sales automation to support tickets, projects, and analytics. Built for scalability and industry customisation, TargetCRM supports role-based access, workflow automation, integrations, and mobile access, making it ideal for B2B, manufacturing, services, and growing enterprises. ## What is Target CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹750 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Target CRM?[Manage this product listing](https://www.g2.com/products/target-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Target CRM 4.8 (6) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹750 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.0 (4,388) Value For Money 4.8 (6) Value For Money 4.0 (3,517) Customer Service 4.8 (6) Customer Service 4.1 (3,527) ## Target CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [View all alternatives](https://www.capterra.com/p/10021377/Target-CRM/alternatives/) ## FAQs about Target CRM Overview ### What company size and specific industries is Target CRM built for? Target CRM is designed for growing businesses, especially small to mid-market companies that need to manage sales, marketing, support, and customer relationships in one system. It is suited to a range of industries that benefit from flexible CRM workflows, automation, and analytics rather than a single sector. Features and Usability ### What are the key features of Target CRM? Target CRM offers CRM, contact management, customer database, and customer segmentation for organizing customer records. It also includes lead generation, lead scoring, lead nurturing, pipeline management, and sales forecasting, plus workflow automation, email tracking, document management, reporting/analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Target CRM integrate with? Target CRM integrates with 10 third-party tools and platforms, including Gmail, Microsoft 365, Notion Api Connector, QuickBooks Bi-Directional Synchronizer, Tableau, Brevo Marketing Platform, Facebook Apps and Tabs, Instagram, LinkedIn Marketing Solutions, WhatsApp Bulk Sender, WordPress, and Tally on Cloud. Getting Started and Support ### What training and onboarding options does Target CRM offer? Target CRM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos support self-paced review. Getting Started and Support ### What customer support options does Target CRM offer? Target CRM offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so user experience with response speed, helpfulness, or problem resolution cannot be summarized from the provided data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the features buyers care about most when choosing a CRM: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Target CRM includes **Data Security** and **Customer Database**, giving teams a secure place to store customer information and maintain complete records for sales and relationship management. However, it does not offer **Real-Time Data**. Instead, it provides **Contact Management** (**44%**), which still helps teams organize customer details and keep interactions accessible in one system, helping businesses manage relationships more effectively and respond to customer needs with better context. Contact Management 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Calendar Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Lead Generation 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Sales Pipeline Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status API 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Target CRM 46 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.8 (6) Base Plan ₹750.00 Per User,Per Month Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[ LinkedIn Marketing Solutions](https://www.capterra.com/p/241612/LinkedIn-Marketing-Solutions/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kaushal M. Dealer Network Development Machinery ### "“A Reliable, User-Friendly CRM Driving Operational Excellence”" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Our overall experience with Target CRM has been highly satisfactory. It has streamlined our processes, improved coordination between departments, and brought better transparency into operations. The system has positively contributed to productivity and decision-making. We also appreciate the continuous support and responsiveness of the development team in addressing requirements and improvements. Pros What I liked most about Target CRM is its well-structured and user-friendly design, which makes it easy to manage sales, service, and dealer operations in a single platform. The system provides excellent visibility of real-time data, helping in faster decision-making. The flexibility and customization options are also highly valuable and align well with our business requirements. Cons There are very few areas for improvement. Occasionally, minor performance delays are observed while handling larger data, and some reports can be enhanced for more flexibility. However, these are small aspects compared to the overall efficiency of the system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SR Soham R. Dealer and Network Development Manager Construction ### "Simple, Effective, and Worth It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2026 My overall experience with Target CRM has been very positive, with smooth performance and helpful features for managing leads and customers. It has improved our workflow efficiency and made daily operations more organized and effective. Pros Target CRM offers great value for money with an easy-to-use interface and efficient lead management features. Its responsive customer support and useful marketing and survey tools make it a reliable choice for growing businesses. Cons There’s very little to dislike, as the platform covers most business needs efficiently. Any minor gaps are regularly improved through updates and responsive support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Amit S. Senior Manager IT Systems Machinery ### "Senior Manager IT & Systems / Head IT & Systems " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Indeed, a very great working experience with Target CRM and their highly skilled, energetic, motivated team for more than 10+ years. Target CRM led by very visionary, strong, committed, and highly experienced leadership and associated project, implementation, excellent support and back-office team who always ready to listen you, help you to keep you working trouble-free all the time. And we have developed and customized some modules in line of our business needs and exceptionally working well. I herewith would like to convey my very sincere thanks to Target CRM Leadership and excellent team for being next to us always. Thank you, Pros very user friendly, easy and simple to use and leadership, experienced team associated with Target CRM Cons So far, I do not find any concern working with Target CRM and team, but I believe there is always a room for the improvement or area of opportunity and that in my personal opinion, looking for new Target CRM Mobile Application for Android & iOS platform to get exactly same as web application we use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Naimish P. Chief Administrative Officer Hospital & Health Care ### "TargetCRM Review by Naimish Pathak AOPL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 I have been using the TargetCRM software from Excellence Services for the past three years, and my experience has been very positive. The system is designed with the end user in mind, making it extremely easy to understand and operate even for those who are not highly technical. One of the key strengths of TargetCRM is its user-friendly interface, which allows our team to quickly adapt and efficiently manage daily operations without extensive training. The workflow is smooth, and the features are well-structured, helping us streamline our processes and improve overall productivity. Over the years, the software has proven to be reliable and practical for our business needs. It has supported better customer management, improved coordination, and enhanced data handling within our organization. Overall, TargetCRM is a simple yet effective CRM solution, and I would highly recommend it to organizations looking for an easy-to-use and dependable system. Pros The most valuable aspect of TargetCRM for me is its user-friendly design and smooth workflow. It allows us to manage our operations efficiently with minimal complexity, which significantly improves productivity. Cons Overall, the experience has been very good. However, enhancing integration with other tools and adding more advanced features would make the system even more powerful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 23, 2026 Thank you for taking the time to share your thoughtful feedback and for being a valued TargetCRM user for the past three years. We are pleased to know that TargetCRM’s user-friendly interface and smooth workflow have made it easy for your team to adapt, manage daily operations efficiently, and improve overall productivity. It is especially encouraging to hear that the platform has continued to be a reliable and practical solution for your business over the years. We also appreciate your valuable suggestion about expanding integrations and adding more advanced features. Feedback like yours plays an important role in helping us strengthen the platform and better support the evolving needs of our users. Thank you once again for your trust, recommendation, and continued support. We truly value your partnership and look forward to delivering an even better experience with TargetCRM in the future. PB Purvi B. Business Support Information Technology and Services ### "Great Value and Easy-to-Use CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 16, 2026 I have very good experience using Target CRM. The system is easy to use, well-organized, and helps manage customer data and tasks efficiently. It has improved workflow and made daily operations smoother. Overall, it is a reliable and useful CRM application. Pros I had a very good experience using Target CRM. The application is very user-friendly and easy to understand, even for new users. It helps manage customer information, track leads, and organize daily tasks in a simple and efficient way. The interface is clean and well structured, which makes navigation smooth and saves time during daily work. It also helps improve team coordination and productivity. One of the best things about Target CRM is that it offers great value for the price compared to other CRM tools. Overall, it is a reliable and practical solution for businesses looking to manage their customer relationships effectively. Cons Using a desktop for CRM is very convenient, but the mobile application needs many improvements. I don't find the mobile application user-friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 17, 2026 Thank you for sharing your valuable feedback about Target CRM. We're glad you find the platform user-friendly, well-organised, and effective for managing customer information, leads, and daily tasks. It is great to hear that Target CRM has helped improve your workflow, team coordination, and overall productivity. We also appreciate your recognition of the value Target CRM provides. At the same time, we sincerely appreciate your honest comments about the mobile application. We understand the importance of a smooth mobile experience, and your feedback helps guide our ongoing improvements. Thank you once again for your support and for being a valued Target CRM user. AC Ajinkya C. Business Manager Farming ### "Customizable Solutions For Business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2024 Pros The approach towards any business with their customizable solutions Cons The usable is good with CRM but can upgrad their base UI Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.