# Target CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Target CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/10021377/Target-CRM

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# 

 Target CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Target CRM

## What is Target CRM?

TargetCRM is an all-in-one SaaS CRM designed to help businesses manage their entire customer lifecycle—from lead capture and sales automation to support tickets, projects, and analytics. Built for scalability and industry customisation, TargetCRM supports role-based access, workflow automation, integrations, and mobile access, making it ideal for B2B, manufacturing, services, and growing enterprises.

## What is Target CRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹750

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Target CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xexcellence.com/&name=Target CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Target CRM

4.8 (5)

VS.

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

₹750

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.4 (4,352)

Value For Money

4.8 (5)

Value For Money

4.3 (3,488)

Customer Service

4.8 (5)

Customer Service

4.4 (3,496)

## Target CRM alternatives

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (721)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10021377/Target-CRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Sales Pipeline Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

API

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Campaign Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Contact Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Lead Generation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage the process of attracting and converting business prospects into leads

Target CRM 43 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Generate quotes or estimates for customers

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.8 (5)

Base Plan

₹750.00

Per User,Per Month

Value for money

4.8 (5)

4.8

Based on 5 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (5)

4.8

Based on 5 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SR

Soham R.

Dealer and Network Development Manager

Construction

### "Simple, Effective, and Worth It"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 20, 2026

My overall experience with Target CRM has been very positive, with smooth performance and helpful features for managing leads and customers. It has improved our workflow efficiency and made daily operations more organized and effective.

Pros

Target CRM offers great value for money with an easy-to-use interface and efficient lead management features. Its responsive customer support and useful marketing and survey tools make it a reliable choice for growing businesses.

Cons

There’s very little to dislike, as the platform covers most business needs efficiently. Any minor gaps are regularly improved through updates and responsive support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Amit S.

Senior Manager IT Systems

Machinery

### "Senior Manager IT & Systems / Head IT & Systems "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2026

Indeed, a very great working experience with Target CRM and their highly skilled, energetic, motivated team for more than 10+ years. Target CRM led by very visionary, strong, committed, and highly experienced leadership and associated project, implementation, excellent support and back-office team who always ready to listen you, help you to keep you working trouble-free all the time. And we have developed and customized some modules in line of our business needs and exceptionally working well. I herewith would like to convey my very sincere thanks to Target CRM Leadership and excellent team for being next to us always. Thank you,

Pros

very user friendly, easy and simple to use and leadership, experienced team associated with Target CRM

Cons

So far, I do not find any concern working with Target CRM and team, but I believe there is always a room for the improvement or area of opportunity and that in my personal opinion, looking for new Target CRM Mobile Application for Android & iOS platform to get exactly same as web application we use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Naimish P.

Chief Administrative Officer

Hospital & Health Care

### "TargetCRM Review by Naimish Pathak AOPL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2026

I have been using the TargetCRM software from Excellence Services for the past three years, and my experience has been very positive. The system is designed with the end user in mind, making it extremely easy to understand and operate even for those who are not highly technical. One of the key strengths of TargetCRM is its user-friendly interface, which allows our team to quickly adapt and efficiently manage daily operations without extensive training. The workflow is smooth, and the features are well-structured, helping us streamline our processes and improve overall productivity. Over the years, the software has proven to be reliable and practical for our business needs. It has supported better customer management, improved coordination, and enhanced data handling within our organization. Overall, TargetCRM is a simple yet effective CRM solution, and I would highly recommend it to organizations looking for an easy-to-use and dependable system.

Pros

The most valuable aspect of TargetCRM for me is its user-friendly design and smooth workflow. It allows us to manage our operations efficiently with minimal complexity, which significantly improves productivity.

Cons

Overall, the experience has been very good. However, enhancing integration with other tools and adding more advanced features would make the system even more powerful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for taking the time to share your thoughtful feedback and for being a valued TargetCRM user for the past three years. We are pleased to know that TargetCRM’s user-friendly interface and smooth workflow have made it easy for your team to adapt, manage daily operations efficiently, and improve overall productivity. It is especially encouraging to hear that the platform has continued to be a reliable and practical solution for your business over the years. We also appreciate your valuable suggestion about expanding integrations and adding more advanced features. Feedback like yours plays an important role in helping us strengthen the platform and better support the evolving needs of our users. Thank you once again for your trust, recommendation, and continued support. We truly value your partnership and look forward to delivering an even better experience with TargetCRM in the future.

PB

Purvi B.

Business Support

Information Technology and Services

### "Great Value and Easy-to-Use CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 16, 2026

I have very good experience using Target CRM. The system is easy to use, well-organized, and helps manage customer data and tasks efficiently. It has improved workflow and made daily operations smoother. Overall, it is a reliable and useful CRM application.

Pros

I had a very good experience using Target CRM. The application is very user-friendly and easy to understand, even for new users. It helps manage customer information, track leads, and organize daily tasks in a simple and efficient way. The interface is clean and well structured, which makes navigation smooth and saves time during daily work. It also helps improve team coordination and productivity. One of the best things about Target CRM is that it offers great value for the price compared to other CRM tools. Overall, it is a reliable and practical solution for businesses looking to manage their customer relationships effectively.

Cons

Using a desktop for CRM is very convenient, but the mobile application needs many improvements. I don't find the mobile application user-friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Thank you for sharing your valuable feedback about Target CRM. We're glad you find the platform user-friendly, well-organised, and effective for managing customer information, leads, and daily tasks. It is great to hear that Target CRM has helped improve your workflow, team coordination, and overall productivity. We also appreciate your recognition of the value Target CRM provides. At the same time, we sincerely appreciate your honest comments about the mobile application. We understand the importance of a smooth mobile experience, and your feedback helps guide our ongoing improvements. Thank you once again for your support and for being a valued Target CRM user.

AC

Ajinkya C.

Business Manager

Farming

### "Customizable Solutions For Business "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 8, 2024

Pros

The approach towards any business with their customizable solutions

Cons

The usable is good with CRM but can upgrad their base UI

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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