--- title: "CleverX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CleverX Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more." source_url: "https://www.capterra.com/p/10021390/CleverX/" page_type: "product" language: "en" --- # CleverX Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CleverX ## What is CleverX? CleverX is the AI-native research platform for product and insights teams who need answers fast. Describe what you want to learn from your customers. Our AI handles the rest: designing the study, recruiting participants, conducting the research, and delivering analyzed results. How it works: 1. Describe your research goal in plain language 2. AI designs the complete study: methodology, screener, questions, and flow 3. AI recruits from 8M+ verified participants across 100+ languages (or bring your own audience) 4. AI conducts the research: surveys, interviews with dynamic follow-ups, usability tests, and more 5. AI analyzes results and generates stakeholder-ready reports Why teams choose CleverX: - 98%+ fraud-free response rate. B2B participants are LinkedIn-verified - Hours to insight, not weeks - AI-native from end to end, not a legacy tool with AI bolted on - One platform replaces your entire research stack Study Types: - Surveys: quantitative research with 20+ question types and ## What is CleverX used for? [Market Research](https://www.capterra.com/market-research-software/)[User Experience (UX)](https://www.capterra.com/ux-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 101 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CleverX?[Manage this product listing](https://www.g2.com/products/cleverx/claim_requests/new?auto=true) Rating Breakdown 4.7 +− Features4.5 Value for Money4.6 Ease of Use4.7 Customer Service4.4 Rating Breakdown 4.7 Features4.5 Value for Money4.6 Ease of Use4.7 Customer Service4.4 ## CleverX Reviewers Verdict Updated September 2026 AI summary - CleverX suits marketing leaders, executives, and teams seeking expert insights for research and campaign validation. - Reviewers are positive about its access to industry expertise, actionable insights, and intuitive interface. - It enables faster project turnaround and informed decision-making through easy expert connections and survey tools. - Buyers report negative points such as slow or inconsistent payment processing and occasional delays from customer support. - It fits small businesses and research-focused teams prioritizing expert input, but buyers needing rapid payouts or instant support may want to weigh alternatives. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CleverX 4.7 (101) VS. [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (101) Ease Of Use 4.6 (542) Value For Money 4.6 (77) Value For Money 4.6 (377) Customer Service 4.4 (92) Customer Service 4.7 (301) ## CleverX alternatives Highest Rated [4.8 (546)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) [4.7 (427)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72396/Strategy-and-Research/) [Decode](https://www.capterra.com/p/252178/Decode/) [0.0](https://www.capterra.com/p/252178/Decode/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252178/Decode/) [View all alternatives](https://www.capterra.com/p/10021390/CleverX/alternatives/) ## FAQs about CleverX Overview ### Which roles and teams benefit most from CleverX? CleverX is most used by marketing leaders, executives, and business owners who need fast access to expert insights and audience feedback. Marketing teams use it to validate campaigns, messaging, and brand decisions, while CEOs, founders, and directors rely on it for market research, strategic planning, and customer-informed decision-making. Answer based on 101 reviews Overview ### What company size and industries is CleverX built for? CleverX is built mainly for small businesses at 50% of reviewers and is most used in marketing and advertising at 25%. It serves product teams, UX researchers, consultants, and startup founders, with additional use in retail at 15%, enterprise settings at 31%, and market research as the main use case. Answer based on 101 reviews Features and Usability ### What are the key features of CleverX? CleverX includes core survey and research features like survey builder, customizable questions, question branching, panel management, and real-time analytics. Differentiating capabilities include expert matching for research projects, customer segmentation, user research analysis, and payment and payout workflows, supported by a simple dashboard, search, and responsive customer support. Answer based on 43 reviews Pricing ### How fast does CleverX pay participants? CleverX handles survey and research payouts through one platform, but payment timing is a common concern. Many participants find compensation fair and appreciate multiple payout options, while consultants and survey takers often mention delayed payments, changing payout dates, limited payment tracking, and slow support follow-up when issues appear. Answer based on 36 reviews Integrations ### Which third-party tools and platforms does CleverX integrate with? CleverX integrates with Google Calendar, Google Meet, Microsoft Teams, SurveyMonkey, and Typeform. It also connects with Salesforce Sales Cloud, SAP S/4HANA Cloud, and Tableau, covering calendar scheduling, video meetings, surveys, CRM, ERP, and analytics workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does CleverX offer? CleverX provides live online training and documentation for teams getting started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for reviewing features, setup steps, and product details at any time. Getting Started and Support ### What customer support options does CleverX offer, and how do users rate the experience? CleverX offers email/help desk, FAQ/forum, 24/7 live rep, and chat support. Users often describe support as professional, helpful, and quick to reply, with responsive managers and strong service overall. Some report inconsistent experiences, slower email follow-ups, occasional delays closing projects, and response lags during busy periods. Answer based on 30 reviews Surveys ### How good are the survey opportunities on CleverX? CleverX offers relevant survey opportunities matched to professional backgrounds, making it useful for experts, consultants, and industry specialists. Many users like the variety, flexible participation, and topic quality, though some mention strict screeners, closed listings, cluttered survey pages, and occasional mismatches between qualifications and available projects. Answer based on 43 reviews ## Who uses CleverX? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,411 User Experience (UX) reviews Capterra data shows that buyers of market research software rank the following features as their top priorities: - **Reporting & Statistics** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**51%**) - **Survey Builder** (**50%**) CleverX supports all three of the features reviewers value most: **Reporting & Statistics**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses collect input, create surveys efficiently, and turn responses into useful insights, allowing teams to make better research decisions with more confidence. Reporting & Statistics 4.5 (34) 38.24% of 34 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Surveys & Feedback 4.6 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.4 (41) 39.02% of 41 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.5 (33) 36.36% of 33 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.4 (64) 53.13% of 64 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Visualization 4.5 (33) 33.33% of 33 reviewers that rated this feature as important or highly important Graphical representation of data CleverX 76 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Face-to-Face: Market research conducted via in-person interviews - For Websites: Software is used for working on online pages - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Issue Tracking: Record and follow the progress of every issue - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Panel Management: Conduct and manage panel discussions for the purpose of market research - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usability Testing: Process of evaluating a product or website by testing it with representative users. - User Journeys: Track user's interaction with the prototype - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (101) 4.5 Based on 101 reviews ## Pricing Value for money 4.6 (77) Free Trial Pay as you go $90 per credit It includes: - Thousands of B2B participants - 100% LinkedIn verified participants - Transparent participant Identities - Precision targeting - Screening Value for money 4.6 (77) 4.6 Based on 77 reviews ## Integrations [ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (92) 4.4 Based on 92 reviews ## User reviews Overall rating 4.7 Based on 101 reviews Filter by rating 5(76) 4(19) 3(5) 2(0) 1(1) Mentioned topic Sorted by most recent ZL Zachariah L. Digital Marketing Automotive ### "Seen better days" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 19, 2026 There seems to have been a drop in quality in both service, information, and response from the customer service team. Pros Surveys are still applicable but fewer in between. This has impacted the availability of information at disposal. Cons Fewer surveys and the customer service has dropped in quality and response time. This really doesn't meet the expectations I used to have for CleverX. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mani J. Performance Lead Marketing and Advertising ### "Great research platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 July 29, 2024 Pros The CleverX platform is easy to use and reward settlements are usually very fast. Cons The research projects can be somewhat repetitive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. QN Quique N. Director Telecommunications ### "Great way to give feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2024 Very positive overall, enjoy working with consultants via email Pros The studies are interesting, easy to do and the right amount of time Cons Sometimes is hard to react to email invitations right away and when finally there is a chance later at night, the survey closes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sola A. CMO Marketing and Advertising ### "Great Platform to Earn Money For Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2024 My overall experience is great. I recommend this platform 1,000%. Pros I love the fact that you could do survey and make money without hassles. Also, the surveys are tailored to your roles. They also have many payout options. Cons I will love to see more surveys on the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Maria G. Senior buyer Airlines/Aviation ### "Worth joining" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 Deeply satisfactory. I would replace everyone to join it. Pros The amount of projects available and how easy it is to work with them. You fix the time whenever works for you. Cons There is nothing I feel that needs to be improved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Lais F. Global Senior Talent Acquisition Manager - Executive Renewables & Environment ### "Great tool for research " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 25, 2024 Pros CleverX is an easy tool and can be used for many things. Cons I do not have anything that I like the least at this point. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Mark B. Founder and CEO Sporting Goods ### "About CleverX" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 24, 2024 Pros I like that you can find great work on CleverX. There's multiple jobs available for professionals. Cons The pay is very minimum. They don't submit payment fast enough and it's not a lot to begin with. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RG Robert G. Director Entertainment ### "CleverX Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 24, 2024 Pros Easy to use, seamless user experience and can provide in-depth information Cons There is a long turnaround time to gather enough data Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Andrea S. Marketing Strategy Consultant Marketing and Advertising ### "Good platform, improving with time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 24, 2024 Pros The customer interface is fairly easy to navigate, which is appreciated. Cons Inconsistent customer support, different experiences depending on which browser is used. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Reginal K. Managing Partner Investment Management ### "CleverX: Source of Unique Market Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 24, 2024 Pros CleverX offers its clients direct interaction with industry experts to help accelerate growth and address critical corporate concerns. Its solution is differentiated by offering clients the ability to seek feedback from a population based survey, as well as garner real-time feedback from a diverse set of experts with specific domain knowledge. Cons Based on my experience working across various sectors of the "Growth Economy" it appears that clients would desire to gain a greater reliance on more specific direct real-time interaction with the unique experts across the CleverX network, as opposed to more survey data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10021390/CleverX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hotjar vs CleverX](https://www.capterra.com/compare/163516-10021390/Hotjar-vs-CleverX) [XM for Strategy & Research vs CleverX](https://www.capterra.com/compare/72396-10021390/Strategy-and-Research-vs-CleverX)