--- title: "CleverX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CleverX Software - reviews, pricing plans, popular comparisons to other Market Research products and more." source_url: "https://www.capterra.com/p/10021390/CleverX/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # CleverX Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CleverX ## What is CleverX? CleverX is the AI-native research platform for product and insights teams who need answers fast. Describe what you want to learn from your customers. Our AI handles the rest: designing the study, recruiting participants, conducting the research, and delivering analyzed results. How it works: 1. Describe your research goal in plain language 2. AI designs the complete study: methodology, screener, questions, and flow 3. AI recruits from 8M+ verified participants across 100+ languages (or bring your own audience) 4. AI conducts the research: surveys, interviews with dynamic follow-ups, usability tests, and more 5. AI analyzes results and generates stakeholder-ready reports Why teams choose CleverX: - 98%+ fraud-free response rate. B2B participants are LinkedIn-verified - Hours to insight, not weeks - AI-native from end to end, not a legacy tool with AI bolted on - One platform replaces your entire research stack Study Types: - Surveys: quantitative research with 20+ question types and ## What is CleverX used for? [Market Research](https://www.capterra.com/market-research-software/)[Survey](https://www.capterra.com/survey-software/)[User Experience (UX)](https://www.capterra.com/ux-software/) Top alternative Featured Overall rating Based on 102 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CleverX?[Manage this product listing](https://www.g2.com/products/cleverx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CleverX 4.6 (102) VS. [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (102) Ease Of Use 4.7 (542) Value For Money 4.6 (78) Value For Money 4.3 (377) Customer Service 4.4 (93) Customer Service 4.8 (301) ## CleverX alternatives Highest Rated [4.7 (729)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [User Interviews](https://www.capterra.com/p/169122/User-Interviews/) [4.3 (32)](https://www.capterra.com/p/169122/User-Interviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169122/User-Interviews/) [Qualtrics Market Research](https://www.capterra.com/p/72396/Strategy-and-Research/) [4.7 (429)](https://www.capterra.com/p/72396/Strategy-and-Research/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72396/Strategy-and-Research/) [View all alternatives](https://www.capterra.com/p/10021390/CleverX/alternatives/) ## FAQs about CleverX Overview ### What problems does CleverX solve? CleverX solves the challenge of finding relevant market-research participants and collecting targeted feedback by matching surveys to expert profiles, screening audiences, and supporting customizable survey campaigns. Researchers, marketers, and product teams benefit from faster access to qualified respondents, while industry professionals can find role-relevant surveys and interviews that fit their schedules. Answer based on 43 reviews Overview ### Which roles and teams benefit most from CleverX? CleverX is most used by marketing leaders, media managers, and paid social teams that need audience research, campaign feedback, and market insights to guide messaging. CEOs, founders, owners, and directors use it to inform business decisions, while procurement and operations leaders assess vendors, gather expert input, and support planning. Answer based on 101 reviews Overview ### What company size and industries is CleverX built for? CleverX is for small businesses, which represent 50% of reviewers, and marketing and advertising teams, its top industry at 25%. It supports product teams, UX researchers, consultants, and startup founders, while also serving enterprises (31%), midsize businesses (19%), retail (15%), and financial services (5%) for market research. Answer based on 101 reviews Features and Usability ### What are the key features of CleverX? CleverX includes survey creation and distribution, customizable questions, audience targeting through panel management and customer segmentation, and real-time analytics with reporting. Core research features also cover question branching, response quotas, and data visualization. Reviewers frequently discuss its expert network, research project access, intuitive dashboard, survey opportunities, and payment tracking. Answer based on 43 reviews Integrations ### Which third-party tools and platforms does CleverX integrate with? CleverX integrates with Google Calendar, Google Meet, Microsoft Teams, SurveyMonkey, and Typeform. These integrations cover scheduling, video meetings, team collaboration, and survey workflows, giving users direct connections to common productivity and research tools. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CleverX offer? CleverX provides live online training and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review of features, setup steps, and common tasks. Getting Started and Support ### What customer support options does CleverX offer, and how do users rate the experience? CleverX offers email/help desk support, an FAQ/forum, 24/7 live representatives, and chat. Users often describe support managers as knowledgeable, friendly, and quick to respond, with professional human assistance. However, experiences vary: some users report delayed email replies, missed follow-ups, slow responses exceeding a day, and inconsistent service. Answer based on 30 reviews Surveys ### How well does CleverX work for paid surveys? CleverX connects professionals with industry-relevant paid surveys that fit different schedules and areas of expertise. Participants value the variety, role-based matching, and straightforward survey search, while some encounter strict screening, outdated listings, closed invitations, or delayed payments after completing a project. Answer based on 43 reviews ## Who uses CleverX? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,411 Market Research reviews Capterra data shows that buyers of market research software rank the following features as their top priorities: - **Reporting & Statistics** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**51%**) - **Survey Builder** (**50%**) CleverX supports all three of the features reviewers value most: **Reporting & Statistics**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses collect input, create surveys efficiently, and turn responses into useful insights, allowing teams to make better research decisions with more confidence. Reporting & Statistics 4.5 (34) 38.24% of 34 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Surveys & Feedback 4.6 (11) 27.27% of 11 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.4 (41) 39.02% of 41 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.4 (34) 38.24% of 34 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 4.4 (64) 53.13% of 64 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Visualization 4.5 (33) 33.33% of 33 reviewers that rated this feature as important or highly important Graphical representation of data CleverX 76 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Cleansing: Removes data that is incomplete, inaccurate, or irrelevant from a dataset - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Face-to-Face: Market research conducted via in-person interviews - For Websites: Software is used for working on online pages - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Issue Tracking: Record and follow the progress of every issue - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Panel Management: Conduct and manage panel discussions for the purpose of market research - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prototype Creation: Create, manage and access prototypes to capture design concepts and test on users - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Screen Activity Recording: Capture what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Statistical Analysis: Apply statistical/mathematical models to sets of data - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey Sample Management: Manage sample of audience for conducting market research surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usability Testing: Process of evaluating a product or website by testing it with representative users. - User Journeys: Track user's interaction with the prototype - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Research Analysis: Analyze and gain insights into user experience - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (102) 4.5 Based on 102 reviews ## Pricing Value for money 4.6 (78) Free Trial Pay as you go $90 per credit It includes: - Thousands of B2B participants - 100% LinkedIn verified participants - Transparent participant Identities - Precision targeting - Screening Value for money 4.6 (78) 4.6 Based on 78 reviews ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Typeform](https://www.capterra.com/p/137289/Typeform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (93) 4.4 Based on 93 reviews ## User reviews Overall rating 4.6 Based on 102 reviews Filter by rating Counts reflect reviews available in this feed. 5(76) 4(19) 3(5) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful Irina B. Co-founder and Executive Vice President Used the software for: 1-3 years ### "Experts: they take your work and pay only if you escalate to the \[sensitive content hidden\]" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 26, 2026 I am a senior marketing executive with over 20 paid expert consultations behind me, 19 of them for Tegus, without a single complaint. On September 24, 2026 I completed a 90-minute research session for CleverX with a confirmed fee of $500. Their operations lead promised in writing that payment would arrive by Friday, October 16. It never came, and my follow-up was ignored. Only after I escalated to the founder and \[sensitive content hidden\] on October 20 was the $500 released, 26 days after the session, alongside a claim that the client felt my session focused on "selling," when I presented exactly what their brief asked for. My surveys with CleverX followed the same pattern: payment only after repeated chasing. Pros The platform connects experts with relevant research studies, the initial setup was easy, and survey volume is decent. Cons Payments are withheld until you chase repeatedly. My $500 fee for a 90-minute session on September 24, 2026 was promised in writing by October 16, never arrived, my follow-up was ignored, and it was released only after I escalated to the \[sensitive content hidden\] on October 20, 26 days late. Support ignores you until leadership is copied. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Digital Marketing Used the software for: 3-5 years ### "Seen better days" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 23, 2026 There seems to have been a drop in quality in both service, information, and response from the customer service team. Pros Surveys are still applicable but fewer in between. This has impacted the availability of information at disposal. Cons Fewer surveys and the customer service has dropped in quality and response time. This really doesn't meet the expectations I used to have for CleverX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing manager Used the software for: 3-5 years ### "Great application easy to use and they pay well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2024 Pros The ability to seek out your own surveys and how easy the platform is to understand and operate Cons It’s a great platform very easy to understand how to use and they are very responsive if you have questions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Partner Used the software for: 3-5 years ### "Great Survey Site - Easy to Use and Inexpensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 25, 2024 Pros The interface and setup process is WAY easier than other survey sites we've used. They seem to have a great panel of respondents as well. Cons Sometimes people that seem to be good candidates get screened out of surveys - seems to happen more on this site than others. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dean T. Paid Social Manager Used the software for: Less than 1 year ### "CleverX Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 26, 2024 Generally easy to use and once I flagged an issue it was resolved Pros Easy to use, often sent research that I could be involved with Cons The payment got delayed almost one month after my first round of surveys I completed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Digital marketer Used the software for: 1-3 years ### "I appreciate this job so much!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2024 Pros Cleverx has really been able to provide great insights by connecting the professionals’ opinions and years of experience to people who need it. Cons I wish the payments could be processed a little faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Founder Used the software for: 3-5 years ### "CleverX is Great for Market Research" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 25, 2024 It have been a good experience overall. Pros The payout appropriate for the time taken to complete the surveys. Cons The user experience can be laggy and the question are at times confusing. Customer support is slower. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Digital Marketing Consultant Used the software for: 3-5 years ### "Great side hustle " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 26, 2024 Pros The dashboard is modern and user friendly. The payouts are high for the amount of time the surveys take. Cons Payments are slow / not all are received unless you chase them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Digital Marketer Used the software for: 1-3 years ### "The team that you can trust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 Pros Ease of use, quality and valuable members. Cons Before dashboard creation most communication went on email Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Larry B. CEO Used the software for: 3-5 years ### "Easy and insightful customer surveys! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2024 Pros I love how easy it is to complete surveys. Cons I think the payments module could be more realtime. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10021390/CleverX/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hotjar vs CleverX](https://www.capterra.com/compare/163516-10021390/Hotjar-vs-CleverX) [Qualtrics Market Research vs CleverX](https://www.capterra.com/compare/72396-10021390/Strategy-and-Research-vs-CleverX)