# CleverX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CleverX the right Market Research solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10021390/CleverX/reviews --- CleverX 4.7 (101) [View alternatives](https://www.capterra.com/p/10021390/CleverX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of CleverX Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews JH JIMMY H Director of MarketingMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “The platform allows me to do reviews in my industry to stay informed of the latest and greatest in the industry.“ June 19, 2024 Prajun T Full Stack DeveloperComputer Networking, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “When we filter jobs by country and select a job, it doesn't save the filter.“ June 19, 2024 JH JIMMY H Director of MarketingMarketing and Advertising, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “My overall experience with CleverX has been very positive. While I have not needed it to find a job, it has allowed me to see what types of questions others in my space are looking at and measuring.“ June 19, 2024 QN Quique N DirectorTelecommunications, 10,001+ employeesUsed the software for: Less than 6 months. “Sometimes is hard to react to email invitations right away and when finally there is a chance later at night, the survey closes“ July 3, 2024 Jonathon G Digital marketerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Cleverx has really been able to provide great insights by connecting the professionals’ opinions and years of experience to people who need it.“ June 20, 2024 EH Emily H Global Influencer DirectorMarketing and Advertising, 10,001+ employeesUsed the software for: 6-12 months. “Can be some issues around length of time it takes for payments to be issued“ June 20, 2024 MK Maral K PresidentMarket Research, Self-employedUsed the software for: 1-2 years. “Great ROI for the spend, really enjoyed leveraging the tool and network for fast and impactful insights.“ June 21, 2024 Marco P Marketing ManagerCivil Engineering, 2 - 10 employeesUsed the software for: Less than 6 months. “Some surveys don't work and refuses you, even when you have all the requirements“ June 20, 2024 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Celeste A. Marketing manager Marketing and Advertising Used the software for: 2+ years ### "Great application easy to use and they pay well" June 19, 2024 5.0 Pros The ability to seek out your own surveys and how easy the platform is to understand and operate Cons It’s a great platform very easy to understand how to use and they are very responsive if you have questions Review Source VR Verified Reviewer Partner Management Consulting Used the software for: 2+ years ### "Great Survey Site - Easy to Use and Inexpensive" June 19, 2024 5.0 Pros The interface and setup process is WAY easier than other survey sites we've used. They seem to have a great panel of respondents as well. Cons Sometimes people that seem to be good candidates get screened out of surveys - seems to happen more on this site than others. Review Source Dean T. Paid Social Manager Computer Networking Used the software for: Less than 6 months ### "CleverX Review" June 20, 2024 3.0 Generally easy to use and once I flagged an issue it was resolved Pros Easy to use, often sent research that I could be involved with Cons The payment got delayed almost one month after my first round of surveys I completed Review Source VR Verified Reviewer Digital marketer Marketing and Advertising Used the software for: 1-2 years ### "I appreciate this job so much!" June 20, 2024 5.0 Pros Cleverx has really been able to provide great insights by connecting the professionals’ opinions and years of experience to people who need it. Cons I wish the payments could be processed a little faster. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "CleverX is Great for Market Research" June 19, 2024 5.0 It have been a good experience overall. Pros The payout appropriate for the time taken to complete the surveys. Cons The user experience can be laggy and the question are at times confusing. Customer support is slower. Review Source VR Verified Reviewer Digital Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Great side hustle " June 20, 2024 4.0 Pros The dashboard is modern and user friendly. The payouts are high for the amount of time the surveys take. Cons Payments are slow / not all are received unless you chase them. Review Source Alan L. Social Media Manager Hospitality Used the software for: 1-2 years ### "Great platform" June 19, 2024 5.0 Pros This platform is an excellent tool to use to collect data and survey information. Cons Navigating the UI was a little difficult for me at first Review Source Larry B. CEO Entertainment Used the software for: 2+ years ### "Easy and insightful customer surveys! " June 20, 2024 5.0 Pros I love how easy it is to complete surveys. Cons I think the payments module could be more realtime. Review Source Ghassan Nour S. Founder Market Research Used the software for: 6-12 months ### "Excellent software that pays" June 21, 2024 5.0 Pros The thing I like, the most was the ease of implementation, and of course the payout Cons Nothing really sometimes there was a little delay with the payout, but all you have to do is get in touch with the person in charge and they will provide you your funds immediately Review Source Mark R. marketing Construction Used the software for: 1-2 years ### "Great company" June 20, 2024 5.0 Pros \- quick responses - good to use for research - friendly customer service - interesting research projects Cons \- not much really, they are very good at what they do, I would say they are highly recommended Review Source MJ Máni J. Performance Lead Marketing and Advertising Used the software for: 2+ years ### "Great research platform" July 29, 2024 5.0 Pros The CleverX platform is easy to use and reward settlements are usually very fast. Cons The research projects can be somewhat repetitive Review Source MY Mark Y. Media and Marketing Consumer Goods Used the software for: 2+ years ### "Great product in CleverX" June 19, 2024 4.0 Excellent and very strong overall experience Pros Support and customer service is very strong Cons Complexity as sometimes it’s difficult to get through. Review Source SK Stuart K. Independent Healthcare Consultant Insurance Used the software for: 6-12 months ### "Happy user" June 19, 2024 5.0 It has been enjoyable and well-supported by customer service. Pros It's dashboard is very user friendly and intuitive Cons The surveys take a long time to pay out. Review Source Response from CleverX June 21, 2024 Thank you for your review, Stuart! We're glad you're enjoying CleverX. We also understand your frustration with late payouts, and we want to explain why this happens. When companies like Meta, Amazon, Google, and Pinterest approach us with market research studies like the ones you have participated in, the study timeline can vary from a couple of weeks to months. This means the study needs to be completed with the desired number of respondents and verified by the company before we can release the payouts. We are actively working to improve the payout experience and have several initiatives underway. Stay tuned! Thanks again for using CleverX! - Prabal from CleverX. MA Marie A. Marketing Manager Hospital & Health Care Used the software for: 6-12 months ### "Great platform, slow turnaround" June 20, 2024 5.0 Pros The opportunity to provide insights from my professional POV. Cons When taking surveys, payouts take a very long time (30+ days), and sometimes aren’t paid at all. Review Source GC Graeme C. Head of Operations Entertainment Used the software for: 6-12 months ### "CleverX is a great B2B market research company" June 20, 2024 5.0 My overall experience is positive. I would recommend CleverX. Pros I like the simplicity of the dashboard. The research topics hot the spot and are usually on point. Cons It doesn't integrate with all my systems, but there are workarounds. Review Source MK Maral K. President Market Research Used the software for: 1-2 years ### "Fast and Impactful" June 21, 2024 4.0 Great ROI for the spend, really enjoyed leveraging the tool and network for fast and impactful insights. Pros I liked the nimbleness and speed at which I was able to get research done. I got what I needed in the time I needed. Cons I was not a way sure about the quality of the recruiting, but felt good about it once I heard back responses. Review Source SL Stefanie L. SR VP of People Operations Education Management Used the software for: 1-2 years ### "Review CleverX" June 19, 2024 4.0 My overall experience is good and would recommend it to others Pros I like most of its functionality and the reporting features the most. Cons It can get pricey. If it can be more AI driven with its content and analytics that would be helpful. Review Source NP Neil P. Director or Ecommerce Retail Used the software for: 1-2 years ### "User testing at its easiest " June 22, 2024 5.0 Pros Rex is easy to deploy faster. Use guess you quick testing to help change your decisions for the better. Cons Much to not like, really think this is one of the better testing platforms Review Source MC Matteo C. Principal Analyst Market Research Used the software for: 1-2 years ### "Excellent platform and support" June 19, 2024 5.0 Pros I love the ease with which I can set up and respond to a survey. The process is very seamless and makes it quick to get reliable results. Cons Sometimes there are lags in response from the support team, but this issue isn't particular to CleverX itself. I still think they're much better than its competitors. Review Source AH Andrea H. VP Marketing and Advertising Used the software for: 1-2 years ### "Easy/quick access to research" June 19, 2024 5.0 Pros Customer service and quick turnaround times. Valuable data to help make solid business decisions. Cons Nothing! They are a very experienced team Review Source JP Julien P. Digital marketing and CX Manager Banking Used the software for: 1-2 years ### "Very efficient plateform" June 20, 2024 5.0 Pros Quality of the profiles we can reaching Efficiency of the platform Quality of customer support Cons Difficult sometimes to find the right people in specific markets Review Source LR Laricea R. Head of marketing Retail Used the software for: 6-12 months ### "Super easy survey solution" June 19, 2024 5.0 Pros Very intuitive and easy to use, lots of options Cons I liked everything, nothing to comment here Review Source JO Jorge O. CMO Consumer Electronics Used the software for: 1-2 years ### "Simple, Quick and Good to go" June 20, 2024 4.0 Pros Variety of themes, good sample size, ease to use, good customer support Cons payments take a long time to arrive to consultants compared to other similar companies. Review Source GM Greg M. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "Great company!" June 19, 2024 5.0 Pros Provides excellent market research for myself and my company. Cons I don't have anything bad to say about this company. Review Source MC Marina C. Operations Manager Biotechnology Used the software for: 1-2 years ### "Brilliant, fund and interesting projects" June 20, 2024 5.0 It's a great way to take part in some brilliant projects with the largest brads Pros Great opportunities to work with some of the largest brands. Cons Projects can take sometime to process but it's all explained. Review Source Similar Products Featured ## Related categories [Market Research](https://www.capterra.com/market-research-software/)