# Page 3 | CleverX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is CleverX the right Market Research solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10021390/CleverX/reviews

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CleverX

4.7 (101)

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Last updated March 26th, 2026

# Page 3 - Reviews of CleverX

## Showing most helpful reviews

Showing 51-75 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Maria G.  
Senior buyer  
Airlines/Aviation  
Used the software for: 1-2 years

### "Worth joining"

June 26, 2024

5.0

Deeply satisfactory. I would replace everyone to join it.

Pros

The amount of projects available and how easy it is to work with them. You fix the time whenever works for you.

Cons

There is nothing I feel that needs to be improved.

Review Source

SH

Steve H.  
Principal  
Consumer Services  
Used the software for: 1-2 years

### "Solid platform with robust services. "

June 19, 2024

5.0

Very good experience overall, highly recommend.

Pros

Great platform with a robust suite of tools and a wide variety of information.

Cons

Nothing that is a consistent frustration.

Reason for choosing CleverX

Came highly recommended from a friend, I agree.

Review Source

UK

Urvi K.  
Marketing Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Amazing Experience!"

June 19, 2024

5.0

Pros

The platform is easy to use and the team is super responsive.

Cons

Sometimes things take processing but nothing more than the usual. No complaints!

Review Source

VR

Verified Reviewer  
SVP  
Marketing and Advertising  
Used the software for: 6-12 months

### "Leveraging expertise for market research opportunities"

June 19, 2024

4.0

On the user/expert side, CleverX is easy to use and reliable.

Pros

CleverX is easy to use and once you have a profile set up there are frequent opportunities to participate in market research, be it surveys and/or longer form interviews.

Cons

The dashboards for payment can confusing, and sometimes you might think you qualify for a survey/project but the system will remove you from the consideration set.

Review Source

VR

Verified Reviewer  
Strategy Consultant  
Insurance  
Used the software for: 1-2 years

### "Good Consulting Opportunities"

June 19, 2024

4.0

Pros

I like that the survey opportunities tend to be on interesting topics, and they pay fairly well.

Cons

They are not always very responsive to inquiries.

Review Source

SB

Sourjo B.  
Head of CX and Care  
Consumer Electronics  
Used the software for: 1-2 years

### "Targeted market research"

June 19, 2024

5.0

Pros

CleverX has the ability to customize both surveys as well as the target population. This is done from both a screening process as well as profiles of experts in their network, which results in relevant results

Cons

No cons at this time, so far CleverX has worked well for the requirements.

Review Source

JC

James C.  
Head of Procurement  
Financial Services  
Used the software for: 1-2 years

### "Good platform for information exchange "

June 19, 2024

5.0

Pros

Easy to connect with experts in many different areas and industries.

Cons

Companies can reach out to you via CleverX but set up a call with a different method to avoid paying for your consultation time. Support is also slow to respond ( more than 24 hours in my experience)

Review Source

GM

Greg M.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Great company!"

June 19, 2024

5.0

Pros

Provides excellent market research for myself and my company.

Cons

I don't have anything bad to say about this company.

Review Source

NB

Nic B.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Clever X Has been Great!"

June 19, 2024

4.0

My over experience has been positive and I have recomended to other propfessionals.

Pros

Clever X creates an environment to help make side money with the skill set you already possess.

Cons

Customer feedback was slow when needing to get paid.

Review Source

SK

Stuart K.  
Independent Healthcare Consultant  
Insurance  
Used the software for: 6-12 months

### "Happy user"

June 19, 2024

5.0

It has been enjoyable and well-supported by customer service.

Pros

It's dashboard is very user friendly and intuitive

Cons

The surveys take a long time to pay out.

Review Source

Response from CleverX

June 21, 2024

Thank you for your review, Stuart! We're glad you're enjoying CleverX. We also understand your frustration with late payouts, and we want to explain why this happens. When companies like Meta, Amazon, Google, and Pinterest approach us with market research studies like the ones you have participated in, the study timeline can vary from a couple of weeks to months. This means the study needs to be completed with the desired number of respondents and verified by the company before we can release the payouts. We are actively working to improve the payout experience and have several initiatives underway. Stay tuned! Thanks again for using CleverX! - Prabal from CleverX.

AG

Aaron G.  
Account Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good Platform to Monetise Your Experience"

June 21, 2024

5.0

Pros

Overall, the platform is quite easy to use and intuitive to use. The experience is typically smooth.

Cons

Payouts are not very timely, and the estimated payment date kept changing. Completed jobs are not stored in the history for you to track payments. Typically, you need to follow up with their support to get an update and have payments released, which can be tedious at times.

Review Source

AO

Alessandro O.  
CMO  
Financial Services  
Used the software for: 2+ years

### "Trustable and reliable"

June 20, 2024

5.0

I have been participating in CleverX surveys as an expert for the past 3 years. The platform is reliable and the surveys are well-structured. Payments are fast in most cases, and the few interactions I have had with the account managers have always been very professional and efficient in solving any issues that have arisen along the way.

Pros

The user experience is well-designed, and the quality of interaction with the account managers is excellent.

Cons

The qualification process can be improved.

Review Source

RK

Reginal K.  
Managing Partner  
Investment Management  
Used the software for: 1-2 years

### "CleverX: Source of Unique Market Insights"

June 24, 2024

5.0

Pros

CleverX offers its clients direct interaction with industry experts to help accelerate growth and address critical corporate concerns. Its solution is differentiated by offering clients the ability to seek feedback from a population based survey, as well as garner real-time feedback from a diverse set of experts with specific domain knowledge.

Cons

Based on my experience working across various sectors of the "Growth Economy" it appears that clients would desire to gain a greater reliance on more specific direct real-time interaction with the unique experts across the CleverX network, as opposed to more survey data.

Review Source

JB

Josh B.  
Senior Marketing Manager  
Retail  
Used the software for: 2+ years

### "CleverX fan!"

June 23, 2024

5.0

Pros

The range of data and insight available for a breadth of industries, categories, etc.

Cons

The turnaround time for market research can sometimes be slow.

Review Source

RG

Robert G.  
Director  
Entertainment  
Used the software for: 2+ years

### "CleverX Review"

June 24, 2024

4.0

Pros

Easy to use, seamless user experience and can provide in-depth information

Cons

There is a long turnaround time to gather enough data

Review Source

SL

Stefanie L.  
SR VP of People Operations  
Education Management  
Used the software for: 1-2 years

### "Review CleverX"

June 19, 2024

4.0

My overall experience is good and would recommend it to others

Pros

I like most of its functionality and the reporting features the most.

Cons

It can get pricey. If it can be more AI driven with its content and analytics that would be helpful.

Review Source

ZM

Zachary M.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "CleverX review"

June 19, 2024

4.0

Pros

The opportunities that pop up from time to time.

Cons

Customer service sometimes doesn't get back to you.

Review Source

QN

Quique N.  
Director  
Telecommunications  
Used the software for: Less than 6 months

### "Great way to give feedback"

July 3, 2024

5.0

Very positive overall, enjoy working with consultants via email

Pros

The studies are interesting, easy to do and the right amount of time

Cons

Sometimes is hard to react to email invitations right away and when finally there is a chance later at night, the survey closes

Review Source

SF

Shazia F.  
AD  
Banking  
Used the software for: 1-2 years

### "Great Company"

June 21, 2024

5.0

Pros

Excellant Market Research based company with easy to use instructions

Cons

NA - I like everything about it and have nothing else to say

Review Source

SJ

Sadaf J.  
Founder and coach  
Executive Office  
Used the software for: 1-2 years

### "Great customer support"

June 20, 2024

3.0

Pros

Easy to use and usually jobs are relevant. Customer support is prompt and approachable.

Cons

Not enough jobs that keep coming. Not consistent and sometimes wrong matching

Review Source

MH

Mhairi H.  
Media Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Useful for extra money"

June 20, 2024

4.0

Pros

Easy way to do surveys and make some extra money- survey platform works well

Cons

Payouts can be slow and not always follow the same time to payout

Review Source

DJ

David J.  
Managing Director  
Investment Management  
Used the software for: 1-2 years

### "AI powered Market Research"

June 19, 2024

5.0

Pros

The response and support from the team has been incredible. The speed and quality of the researxh is top notch.

Cons

At times ut can be difficukt to find qualified participants.

Review Source

ES

Emma S.  
Global Marketing Director  
Consumer Goods  
Used the software for: 1-2 years

### "Would highly recommend "

June 20, 2024

5.0

Great experience, really expanded our ability to engage and draw meaningful insights

Pros

Ease of use and overall user experience

Cons

That it’s not free, still have to pay for the service

Review Source

JO

Jorge O.  
CMO  
Consumer Electronics  
Used the software for: 1-2 years

### "Simple, Quick and Good to go"

June 20, 2024

4.0

Pros

Variety of themes, good sample size, ease to use, good customer support

Cons

payments take a long time to arrive to consultants compared to other similar companies.

Review Source

HO

Harvey O.  
Head of Digital Operations  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great market research company "

June 20, 2024

5.0

Pros

I've used the platform for completing market research for around 2 years. The support managers who reach out are knowledgeable and quick to reply. They have also done a great job only putting forward relevant forms for my expertise.

Cons

I only wish there were more to complete!

Review Source

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