# Compass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Compass Software - reviews, pricing plans, popular comparisons to other Assessment products and more. Source: https://www.capterra.com/p/10021398/Compass --- # Compass Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Compass ## What is Compass? Compass is a competency assessment management solution that streamlines laboratory compliance. It enables efficient assessment delivery, real-time progress tracking, and detailed reporting. With customizable templates for CLIA procedures, labs can create tailored assessments for instruments, test systems, and methods using quizzes, checklists, and activities. The platform automates scheduling for initial, six-month, and annual assessments, reducing administrative tasks while ensuring compliance. It standardizes evaluations across locations and staff, ensuring consistency. Administrators gain oversight through dynamic dashboards tracking performance. Compass centralizes assessment records, consolidating employee competency activities for easy tracking and retrieval. It supports thorough documentation with validated observations, administrator sign-offs, and seamless data collection for audits, helping labs maintain organized records and meet regulatory requirements. ## What is Compass used for? [Assessment](https://www.capterra.com/assessment-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Compass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vastian.com/&name=Compass) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Compass 4.7 (3) VS. [5.0 (52)](https://www.capterra.com/p/267592/Canditech/reviews/) Starting Price $500 Other, Per Year Starting Price $45 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 5.0 (1,563) Value For Money 5.0 (2) Value For Money 4.9 (1,485) Customer Service 4.7 (3) Customer Service 5.0 (1,506) ## Compass alternatives [4.7 (189)](https://www.capterra.com/p/119740/Criteria/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (21)](https://www.capterra.com/p/170352/Brilliant-Assessments/reviews/) Starting price $2990.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [HiPeople](https://www.capterra.com/p/211940/HiPeople/) [4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211940/HiPeople/) [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,889)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Test/Quiz Creation 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create or build customized tests and quizzes Activity Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Reporting/Analytics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Scoring 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically calculate score after the assessment Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Assessment Management Creation, administration, and evaluation of assessments or tests Compass 26 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Creation, administration, and evaluation of assessments or tests Digitally share pre-made materials and self-created content with others Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Review or test a specific candidate's skills Two-way actions and communication between multiple users in real time A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Automatically calculate score after the assessment Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create, save, and re-purpose templates for emails, forms, etc. Create or build customized tests and quizzes Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (2) subscription, per-seat, tiered pricing $500.00 Other,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC Dusty C. Laboratory Safety Education LIS Specialist Hospital & Health Care ### "Compass for the Win!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 9, 2026 Overall, we are very happy with Compass! It has allowed us to ensure competency compliance with easily trackable reports and due dates. Pros I like that Compass is highly customizable in the different types of activities available to build an assessment. There are checklists, courses, files, and specific proficiency testing activities to help ensure staff competency. It automates the process of assigning the semi-annual competency for newly hired laboratory techs, which is one of the highest ranked deficiencies during inspections! Another great feature is there is a library of shared assessments that are easily customizable and a huge time-saver. Overall, our lab is very happy with Compass. Cons The biggest pitfall at our facility is when the setting that helps ensure the semi-annual assessment is used, it causes Compass to assign the first annual assessment by a tech's one year anniversary date instead of the year anniversary date from the start of testing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Danielle A. Education Coordinator Hospital & Health Care ### "Amazing Competency Oversight for Health Systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2026 Overall, I love it. The Customer Service team is amazing and so helpful! I always feel like I am emailing with someone who cares and really wants to fix the problem I am experiencing. Pros I oversee Competency for a large health system. Before Compass, we used paper to document competency. We had missing documentation, forgotten competency and it was difficult to track completion. Compass has built in reminders, easy to read reports, and best of all, I can track competency for any site within our system without traveling or relying on others to provide information. This has been invaluable for us! Cons The navigation to return to a previous screen is terrible. If you try to use the Back arrow, you get an error rather than the screen you want. I often have to go back to the tab on the top and retrace my steps to get back to the screen I want. This is especially painful when I have update to many Profiles and just want to jump around making edits. Poor navigation adds a lot of time to simple processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2026 Thank you so much for taking the time to share this thoughtful feedback—we truly appreciate it. We’re glad to hear how impactful Compass has been for your competency program, especially in helping you gain visibility across sites and eliminate the challenges of paper-based tracking. Hearing that this has been invaluable to your work means a great deal to our team. We also appreciate your candid feedback on navigation. Recent updates related to SOC 2 security requirements required changes to how browser navigation behaves within the application. The good news is that we’re actively addressing this and will be reintroducing a more intuitive “Back” navigation experience very soon, while still maintaining our security standards. Thank you again for your partnership and for highlighting both what’s working well and where we can improve. We’re grateful for your trust and are always committed to enhancing the platform in the ways most helpful to labs. AL Amanda L. Quality Assurance Supervisor Hospital & Health Care ### "Compass is a great tool for traceability and transparency." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2025 Overall, Compass is a great tool that delivers a simplified process for competency assessment and improved transparency for compliance inspections. It was easy to setup, had great customer support for questions, and general usability make it a valuable addition. There are some quirks with signoffs and set up for final signoffs but these can be overcome if you are careful in setup. It is an excellent module to have to ensure laboratory compliance for regulation. It works well with the other modules for interoperability. Pros Compass setup was straightforward to setup and configure that made the onboarding process easier. The platform is intuitive and helps streamline workflows. The automated 6mo, first annual, and annual timed reassignments are great. The ability not to have to manually track and have centralized signoffs helped a great deal with compliance. Cons There are some signoff delays when users belong to multiple groups as it can require every trainer to sign off even on areas they are not over. The My Competency area is great for knowing and signing off on items in the module, but the final review signoff is a little difficult to find for some employees as it is a hyperlink line at the top where in the module are large buttons. This causes issues for people not realizing they have to signoff on the whole competency module. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2026 Thank you for the thoughtful feedback—we’re glad to hear Compass has been easy to set up and has helped streamline competency workflows, improve visibility, and support compliance. We appreciate your comments around signoff workflows, particularly for users in multiple groups and the visibility of the final review signoff. Compass offers multiple signoff configuration options, and we’re always happy to review these with you to identify an approach that may be simpler and better aligned with your team’s workflow. Thank you again for your partnership and for recognizing our client support team. We’re always here to help. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)