--- title: "ServiceJan Field Service Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceJan Field Service Management Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/" page_type: "product" language: "en" --- # ServiceJan Field Service Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceJan Field Service Management ## What is ServiceJan Field Service Management? ServiceJan revolutionizes the service industry with an all-in-one, cloud-based platform that connects customers and providers instantly. Like Uber for services, it offers real-time booking, pricing, arrival times, and ratings. Providers get tools for scheduling, payments, invoicing, and customer management—streamlining operations for a stress-free experience. Tailored for repair and service businesses, ServiceJan simplifies office and field operations. Say goodbye to paper invoices and spreadsheets—manage everything in real time from anywhere ServiceJan empowers your business to: Create Customer Records / Work Orders Schedule visits / Provide Estimates Communicate with technicians, accounts, and customers in real-time Process payments, payroll, supply, and invoicing Prioritize opportunities and so much more! Whether in the office, on the way to a customer, at the job site, or handling billing, ServiceJan supports growth and scalability with a professional touch. ## What is ServiceJan Field Service Management used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $195 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Field Service Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Field Service Management / 2025 Do you work for ServiceJan Field Service Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://servicejan.com&name=ServiceJan Field Service Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceJan Field Service Management 5.0 (11) VS. [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $195 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.7 (481) Value For Money 5.0 (11) Value For Money 4.5 (474) Customer Service 5.0 (11) Customer Service 4.6 (477) ## ServiceJan Field Service Management alternatives [4.3 (403)](https://www.capterra.com/p/146076/FieldRoutes/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) [4.6 (481)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Jobber](https://www.capterra.com/p/127994/Jobber/) [4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Skimmer](https://www.capterra.com/p/177014/Skimmer/) [4.9 (230)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/alternatives/) ## FAQs about ServiceJan Field Service Management Overview ### Which roles and teams benefit most from ServiceJan Field Service Management? ServiceJan Field Service Management benefits business owners, presidents, CEOs, and operations administrators who oversee field service delivery and daily scheduling. Service and trade teams in repair, landscaping, and property-related businesses use it to manage work orders, coordinate technicians, track jobs, and improve customer service across mobile operations. Answer based on 11 reviews Overview ### What company size and industries is ServiceJan Field Service Management built for? ServiceJan Field Service Management is built for small businesses, with 100% of reviewers from that segment, and it is most used in Furniture at 36%. It also serves Airlines/Aviation and Building Materials businesses at 9% each, alongside home repair, HVAC, plumbing, electrical, landscape, and pool service operations for field service management. Answer based on 11 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of ServiceJan Field Service Management? ServiceJan Field Service Management includes work order management, dispatch management, scheduling, routing, and workforce management for field operations. It also offers CRM, billing and invoicing, quotes and estimates, inventory management, and reporting & statistics, plus mobile access, GPS, electronic signature, workflow automation, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? ServiceJan Field Service Management starts at $495 per month for the PREMIUM flat-rate plan, which includes up to 50 users. A free version and free trial are available, and the first month is free. The PREMIUM plan includes all features, including Premium, with no other pricing details provided. Integrations ### Which third-party tools and platforms does ServiceJan Field Service Management integrate with? ServiceJan Field Service Management integrates with Google Calendar and QuickBooks Online. These connections cover scheduling and accounting workflows, giving teams direct links to calendar management and financial tracking within the platform. Getting Started and Support ### What training and onboarding options does ServiceJan Field Service Management offer? ServiceJan Field Service Management provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced learning content. Getting Started and Support ### What customer support options does ServiceJan Field Service Management offer? ServiceJan Field Service Management provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) ServiceJan Field Service Management supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected on the go, assign jobs more efficiently, and manage customer billing with fewer delays, allowing teams to improve service delivery and maintain a smoother payment process. Mobile Access 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Calendar Management 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Service History 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 5.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers ServiceJan Field Service Management 45 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Storage: Store and access documents, forms, and photos in one centralized place - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 5.0 (11) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/pricing/) Free to Start $0.00 BASIC / ESSENTIAL $195.00 Flat Rate,Per Month PREMIUM $495.00 Flat Rate,Per Month It includes: - A-Z All Features - including Premium Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VF Valter F. Trust Real Estate Real Estate ### "Perfectcion exists - Variety of options and solutions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2025 Very good, very intuitive and easy to use. After several failed attempts with other apps, I finally found one that gives me all the solutions quickly and perfectly. Pros The Qualitie Service/coust is wonderfull, the costumer suport, scheduling and the team collaborsttion is amazing. Cons Nottingh to say bad about ServiceJan Field Service, just and only good tings, because its the true... If anyting will hapend that i like least in the future, i will say, but for now, i just can say, Excellent. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thank you for being a great customer and trusting in our Software - WE are here for you if you need anything 24/7 AN Anonymous User Leather Repair Business Supplies and Equipment ### "Great product for such low price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2024 That's an excellent product that automates business needs. The price for such functionality is really good. Pros It is a great tool that helps to automate so many business processes and save time and money. Cons There is no. I will need a couple of new features like deeper analytics Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 31, 2024 Thanks you for being a customer and using ServiceJan as your in office and on field - software. We value your business and thanks for the feedback reviews. Deeper analytics along with some more amazing features in works and should be deployed within next few weeks. You will constantly see more and more upgrades to stay ahead of the game.  With best regards Mikayel Aslanyan JL James L. President Automotive ### "ServiceJan will save you lots of time and money!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2024 Excellent customer service, easy to use, this app should be used worldwide. After using QuickBooks for decades I finally realize there is better! Pros The app has all the bases covered. Easy to use from a computer, tablet, or phone. It has all you need and doesn’t have the extras you never use that most apps complicate things with. Cons Wish this app came out a long time ago!! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks online became complicated to use . It was time-consuming. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing ServiceJan Field Service Management Simplicity, better price and Customer Service Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VG Valeriy G. Owner Furniture ### "Review for ServiceJan Field Service Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2024 Very easy to use and if there is ever help needed, they are very quick to reply with answers and resolve the issue. Pros Very user friendly all in one integrated system. Which allows the user to keep contacts data, schedule, billing, receiving, reporting, all in easy flow. Cons So far it has been amazing and easy to use. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We love having reporting, scheduling, quoting, invoicing, billing all in one place!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Robert B. President Airlines/Aviation ### "Exceptional Phone Call Support Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Pros I recently had the pleasure of contacting Servicejan customer service for assistance regarding our logistics company Express World, Inc. From the moment my call was answered, I was greeted with warmth and professionalism. The \[sensitive content hidden\] was incredibly knowledgeable and patient throughout our conversation. He attended carefully to my concerns and provided clear, step-by-step instructions. I have to mention it that his friendly demeanor and genuine willingness to help made the entire experience stress-free and efficient. What stood out to me the most was \[sensitive content hidden\] attention to detail and their ability to explain complex information in an easy-to-understand manner. I highly recommend ServiceJan for their outstanding customer service and commend \[sensitive content hidden\] for their excellent support. It's rare to find such dedicated and helpful representatives these days. Thank you for making my experience so positive! Cons I received a lot of information that I couldn’t avoid making notes! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Gagik S. Owner Furniture ### "Easy usable, very simple and functional system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Pros Very convenient to use. You can create new tickets, add photos, submit report and more Cons ServiceJan does extensive and complex work Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IP Igor P. Future repairs Furniture ### "Easy, useful, time saving. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Much better than other products on market. Pros Managing all your day with time and money saving. Cons Easy services report creation and routing Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ara A. Administrator Building Materials ### "All what I needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 My experience with ServiceJan Field Service Management has been outstanding. The platform offers a user-friendly interface that makes managing field operations seamless. Pros What I liked most about ServiceJan Field Service Management is its ability to streamline operations with features like advanced scheduling, and automated route planning. Cons What I liked least about ServiceJan Field Service Management is that initial setup and configuration can be time-consuming, requiring a detailed understanding of the system to fully leverage its capabilities. However, once past the learning curve, the benefits far outweigh these initial challenges. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2024 Thanks you for being a valued customer. We are here to make every effort to bring you best support and software for your service business. We highly appreciate you as a customer and thank you for your feedback / review as well. JM Jose M. Landscaping Facilities Services ### "J & M Landscaping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2024 This is actually incredible. I own a landscaping business, I have about 10 employees, and only after I started using ServiceJan I found out that we have about 243 customers using our services. It’s amazing to have all the information stored in Servicejan and having instant access from phone or any device available at any time, and to be able to see all customer's locations,separate,schedule,service them accordingly. With Servicejan’s help my business is beginning to grow bigger and better. Servicejan is giving all the ability to do so. Pros With Servicejan’s help my business is beginning to grow bigger and better. Servicejan is giving all the ability to do so. Cons I like everything about it. Honestly, there is absolutely nothing to not like about it. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2024 Thank you for being a valued customer, we appreciate your business and here to assist with anything you need. MA Stepan A. CEO Internet ### "Robust Field Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2024 Pros ServiceJan is a top-tier field management software developed by an experienced company, integrating essential tools for efficient scheduling, dispatching, and real-time tracking. Its user-friendly interface and robust reporting capabilities make it a comprehensive solution for optimizing field operations. Cons None really - they constantly update with new amazing features some of which may require to be disabled or enabled depending on type of business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 27, 2024 Thank you for being a valued customer, we appreciate your business and here to assist with anything you need. MA [View all Reviews](https://www.capterra.com/p/10021459/ServiceJan-Field-Service-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.