--- title: "Pulley Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pulley Software - reviews, pricing plans, popular comparisons to other Permit products and more." source_url: "https://www.capterra.com/p/10021525/Pulley/" page_type: "product" language: "en" --- # Pulley Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pulley ## What is Pulley? Pulley is an all-in-one permitting solution designed to help project teams deliver the best possible permit outcomes, faster. Track, and respond to comments, verify requirements, and submit with ease, with your whole project team in one place. ## What is Pulley used for? [Permit](https://www.capterra.com/permit-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pulley?[Manage this product listing](https://www.g2.com/products/pulley-2023-07-25/claim_requests/new?auto=true) ## Pulley Overview Updated September 2026 AI summary Pulley supports organizations of all sizes in managing permit processes by offering online applications, approval workflows, document review, and payment capabilities. With features such as compliance management, contractor management, deadline tracking, and real-time reporting, Pulley enables efficient oversight of building permits and related activities. It is delivered as a cloud-based solution with integration and mobile access options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pulley 5.0 (3) VS. [4.2 (9)](https://www.capterra.com/p/10013903/PermitFlow/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.1 (85) Value For Money 4.7 (3) Value For Money 4.1 (71) Customer Service 5.0 (3) Customer Service 4.6 (77) ## Pulley alternatives [4.8 (18)](https://www.capterra.com/p/184923/idtPlans-Review/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (1)](https://www.capterra.com/p/217144/Cloudpermit/#reviews) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (6)](https://www.capterra.com/p/196147/Permits/#reviews) Starting price $15000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (60)](https://www.capterra.com/p/183597/Reliant-Parking/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Pulley Overview ### What company size and specific industries is Pulley built for? Pulley is designed for project teams of different sizes that handle permitting in commercial real estate, retail, development, architecture, general contracting, and homebuilding. It fits organizations involved in construction and property projects that need support for permit-related work across these sectors. Features and Usability ### What are the key features of Pulley? Pulley offers workflow management with approval process control, automated routing, and task management for permit and application handling. It also includes document management, document review, and document storage, plus alerts/notifications, deadline management, status tracking, real-time reporting, online applications, online payments, and third-party integrations. Integrations ### Which third-party tools and platforms does Pulley integrate with? Pulley connects natively to Procore. Getting Started and Support ### What training and onboarding options does Pulley offer? Pulley provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online options support guided instruction, while documentation and videos offer self-paced reference and walkthrough materials for setup and feature review. Getting Started and Support ### What customer support options does Pulley offer? Pulley provides email/help desk and phone support. Users can contact support through either channel for assistance with account and product issues. No reviewer feedback on support experience is available here, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 125 Permit reviews Not all permit software covers every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Approval Process Control** (**71%** of reviewers rated this feature as critical) - **Status Tracking** (**62%**) - **Inspection Management** (**70%**) Pulley supports **Approval Process Control** and **Status Tracking**, giving teams more control over permit workflows and better visibility into where each application stands. However, it does not include **Inspection Management**. Instead, it offers **Activity Dashboard** (**50%**) and **Mobile Access** (**45%**), which help teams monitor ongoing work and access permit information from the field, helping businesses keep reviews moving and improve day-to-day coordination. Approval Process Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval Activity Dashboard 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customer Portal 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A website or login for customers to access information Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Pulley 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Building Permits: Permit issued by the local government before constructing a new building or remodeling an existing one - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Customer Portal: A website or login for customers to access information - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Expiry Notifications: Notifications sent to users when a task/license is about to expire - Forms Management: Store, manage and track all forms in a centralized location - Mobile Access: Access software remotely via mobile devices - Online Applications: Ability to fill out and submit application forms on the web - Online Payments: Accept and process online payment transactions - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/) ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent HH Holley H. Studio Manager Architecture & Planning ### "Reliable and Responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2024 Great partner and most reliable and responsive permitter we work with. I recommend you all the time! Pros They are reliable and responsive. We always know exactly where the project stands and what the next steps are. If we have a question, they respond quickly. Cons Sometimes I get too many notifications from the portal and I'm not clear on how/where to respond. Tends to be more expensive than other options, but worth it for the better experience and results. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Courtney R. Managing Director Architecture & Planning ### "Pulley is awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2024 LOVE pulley! Everything about the platform and people are great. Pros How easy it is to utilize the platform and also how communicative and insightful it is. Cons Sometimes if I want to chat with an expeditor, the chat location of where I can do that is confusing. Also, If I want to upload preliminary plans (test fits, for example) when creating a new project there's no category for this. The idea for uploading preliminary plans is for the expeditor to better understand the project. The only recommendation I would have is when creating a new project, sometimes I need fees only at that time as it's not a real project yet. Example, when we are responding to an RFP, I need estimated fees from Pulley but might not win the project and therefore the project created is voided. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZH Zane H. Sr. Project Engineer Construction ### "Consulting Engineer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2024 Great experience so far. Been through tough jurisdictions and has worked well for us. Pros I like the wide availability across the country to use the same platform and format with multiple expeditors. Cons Sometimes the platform is too strict on formats when uploading. It would be nice if there was just an "Other" where I could just dump documents and have my pulley expeditor help organize them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.