--- title: "Knock Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Knock Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10021546/Knock/" page_type: "product" language: "en" --- # Knock Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Knock ## What is Knock? Knock enables your prospects to start a private Slack conversation with your sales team from any marketing channel, eliminating the need for forms and website chatbots. Knock customers see immediate benefits: - Shorten the sales cycle by 70%. - Focus solely on ideal buyers. - Generate pipeline from any marketing asset, including those outside the website. - Save time on chasing leads and outbound activities. - Streamline full account information and activities directly to your CRM. ## What is Knock used for? [Transactional Email](https://www.capterra.com/transactional-email-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Knock?[Manage this product listing](https://www.g2.com/products/knock-knock/claim_requests/new?auto=true) ## Knock Overview Updated September 2026 AI summary Knock provides businesses with a conversational marketing platform that supports real-time customer engagement through features like audience targeting, lead qualification, and multi-channel communication. Suitable for organizations of any size, it offers tools such as chatbots, appointment scheduling, and video chat, and is accessible across a wide range of devices and operating systems via cloud-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Knock 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price Contact vendor Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (25) Value For Money 0.0 (0) Value For Money 4.6 (21) Customer Service 0.0 (0) Customer Service 4.7 (20) ## Knock alternatives [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Freshmarketer](https://www.capterra.com/p/226111/Freshmarketer/) [4.4 (25)](https://www.capterra.com/p/226111/Freshmarketer/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/226111/Freshmarketer/) [Avochato](https://www.capterra.com/p/161117/Avochato/) [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161117/Avochato/) Highest Rated [TextP2P](https://www.capterra.com/p/183310/Text-P2P/) [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183310/Text-P2P/) ## FAQs about Knock Overview ### What company size and specific industries is Knock built for? Knock is designed for B2B companies, especially mid-market and enterprise organizations with marketing leaders who invest in multi-channel inbound marketing. It fits teams that want better lead quality, less outbound activity, and more efficient support for sales follow-up across complex lead generation workflows. Features and Usability ### What are the key features of Knock? Knock offers chatbot, live chat, and real-time conversations for customer messaging, plus human handover and one-to-one messaging for agent follow-up. It also includes audience targeting, campaign segmentation, autoresponders, and event triggered actions, along with CRM, contact database, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Knock integrate with? Knock integrates with 10 third-party tools and platforms, including communication and marketing apps such as Slack, Gmail, Facebook Creator Studio, Instagram, LinkedIn Marketing Solutions, TikTok, Twitter/X, and YouTube, plus GitHub, HubSpot Content Hub, HubSpot Marketing Hub, and ReadMe. Getting Started and Support ### What training and onboarding options does Knock offer? Knock provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup and walkthroughs, while documentation and videos give teams written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Knock offer? Knock provides a knowledge base, 24/7 live rep support, and chat. These channels give users self-service help and direct contact when issues come up, though no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,088 Conversational Marketing Platform reviews Capterra reviewers highlight these as the features buyers value most when choosing a conversational marketing platform: - **Chat/Messaging** (**64%** of reviewers rated this feature as critical) - **Campaign Management** (**57%**) - **Chatbot** (**56%**) Knock supports **Chat/Messaging** and **Chatbot**, giving teams direct ways to connect with prospects in real time and automate common conversations. However, it does not offer **Campaign Management**. Instead, it provides **Communication Management** (**52%**) and **Multi-Channel Communication** (**45%**), which help businesses organize outreach across touchpoints and maintain more consistent conversations with leads, allowing teams to respond faster and manage customer interactions more efficiently. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Knock 43 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Autoresponders: Create and automatically send premade copy in response to customer messages - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Group Messaging: Group messaging lets multiple people carry on a group conversation - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - One-to-One Messaging: Send personal messages to clients or attendees - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Chat: Chat with your counterparts over the video in real time --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ YouTube](https://www.capterra.com/p/237905/YouTube/)[ TikTok](https://www.capterra.com/p/237591/TikTok/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.