# Square Feedback Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Square Feedback Software - reviews, pricing plans, popular comparisons to other Customer Satisfaction products and more. Source: https://www.capterra.com/p/10021615/Square-Feedback --- # Square Feedback Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Square Feedback ## What is Square Feedback? Square Feedback is a customer feedback management solution that helps users communicate with customers, analyze feedback, and more. ## What is Square Feedback used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Square Feedback?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Feedback) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Square Feedback 0.0 VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (10,462) Value For Money 0.0 (0) Value For Money 4.5 (6,500) Customer Service 0.0 (0) Customer Service 4.5 (5,809) ## Square Feedback alternatives Highest Rated [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Square Feedback Overview ### What company size and specific industries is Square Feedback built for? Square Feedback is designed for businesses in the restaurant and retail industries. It is suited to companies of varying sizes within those sectors that want a feedback tool tailored to customer-facing operations and day-to-day service environments. Features and Usability ### What are the key features of Square Feedback? Square Feedback offers feedback management, survey and poll management, sentiment analysis, and performance metrics for collecting and organizing customer input. It also includes chat and messaging, customer experience management, and data visualization to display trends and track feedback patterns across customer interactions. Integrations ### Which third-party tools and platforms does Square Feedback integrate with? Square Feedback connects natively to Square Point of Sale. Getting Started and Support ### What customer support options does Square Feedback offer? Square Feedback offers phone support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Chat/Messaging Communicate using direct chat or messages within the system Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Data Visualization Graphical representation of data Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Square Feedback 7 features Communicate using direct chat or messages within the system Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and administer polls and surveys ## Pricing ## Integrations [ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.