# Square Text Message Marketing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Square Text Message Marketing Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/10021617/Square-Text-Message-Marketing

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# 

 Square Text Message Marketing Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Square Text Message Marketing

## What is Square Text Message Marketing?

SMS marketing software that lets users manage drip campaigns, access analytics, create automatic text campaigns, and more.

## What is Square Text Message Marketing used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Square Text Message Marketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://squareup.com/&name=Square Text Message Marketing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Square Text Message Marketing

4.0 (1)

VS.

[4.4 (15,391)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$10

Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.1 (14,434)

Value For Money

4.0 (1)

Value For Money

4.3 (9,835)

Customer Service

4.0 (1)

Customer Service

4.2 (9,591)

## Square Text Message Marketing alternatives

[4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (504)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Square Text Message Marketing

Overview

### What company size and specific industries is Square Text Message Marketing built for?

Square Text Message Marketing is designed for retail, restaurant, and similar businesses of any size that want to use text messaging for customer communication and promotions. It is especially suited to companies in consumer-facing sectors that need a simple way to reach customers directly.

Features and Usability

### What are the key features of Square Text Message Marketing?

Square Text Message Marketing offers SMS Marketing and SMS Messaging tools for mass texting, scheduled messaging, and automated responses. It also includes campaign management, drip campaigns, and marketing automation, plus contact management, consent management, message personalization, and reporting features such as campaign analytics, engagement tracking, and open rate tracking.

Pricing

### How much does it cost and what fees or limitations are included?

Square Text Message Marketing starts at $10 per month for the Basic plan and includes automated campaigns, a complimentary toll-free phone number, sales and campaign data, seamless coupon redemption, and Square Dashboard and POS integration. A free trial is available, and no additional fees are listed in the provided plan details.

Integrations

### Which third-party tools and platforms does Square Text Message Marketing integrate with?

Square Text Message Marketing integrates with Square Customer Directory and Square Point of Sale. These Square ecosystem connections cover customer records and in-person sales data, giving the product two native integrations for syncing contact information and transaction activity within Square.

Getting Started and Support

### What training and onboarding options does Square Text Message Marketing offer?

Square Text Message Marketing provides documentation and videos for training. Documentation gives teams written reference material for setup and feature guidance, while videos offer visual walkthroughs that users can review at their own pace when learning the product.

Getting Started and Support

### What customer support options does Square Text Message Marketing offer?

Square Text Message Marketing provides phone support for customer assistance. Support is handled through direct calls, giving users a live contact option for account or product questions. No reviewer feedback on support experience is available here, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Responses

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Consent Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage user consent requests and documents

Open Rate Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track the number of open emails, messages, and texts for any campaign

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

SMS Messaging

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages via SMS

Campaign Analytics

Track and interpret campaign performance metrics

Square Text Message Marketing 15 features

Automatic reply functionality for incoming messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage user consent requests and documents

Manage, organize, and store contact information

Send automated marketing emails based on user actions over a predetermined period

Tracks metrics that provide insight into how a user interacts with any interface or product

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Track the number of open emails, messages, and texts for any campaign

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Basic

$10.00

Per Month

It includes:

-   Square Dashboard and POS integration
-   Complimentary toll-free phone number
-   Automated Campaigns
-   Seamless coupon redemption
-   Sales and Campaign Data

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Integrations

[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Square Customer Directory](https://www.capterra.com/p/276840/Square-Customer-Directory/)

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## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Owner

Retail

### "Square is a solid choice."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 15, 2024

It was simple to use and send announcements to my customers

Pros

It was connected to my Square platform which made integration easy.

Cons

I'm new to SMS marketing & wish there were more template options.

Switched from

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

I switched to the Square platform & it was offered with my new platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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