# HubBox Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HubBox Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more. Source: https://www.capterra.com/p/10021624/HubBox --- # HubBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HubBox ## What is HubBox? HubBox is a software solution that enables online retailers to offer local pickup options for customers at checkout. The software integrates with existing ecommerce platforms and connects retailers with pickup locations including neighborhood businesses, retail chains, parcel shops and carrier pickup points. HubBox aims to provide more choice and convenience for customers while helping retailers reduce failed first-time deliveries, lower delivery costs and increase customer loyalty and average order value. The pickup locations available depend on the carrier but can include thousands of locations across the UK, Europe and the United States. ## What is HubBox used for? [Delivery Management](https://www.capterra.com/delivery-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HubBox?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hub-box.com&name=HubBox) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HubBox 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (1,688) Value For Money 5.0 (1) Value For Money 4.2 (1,554) Customer Service 5.0 (1) Customer Service 4.4 (1,625) ## HubBox alternatives [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210604/Spoke/) [FleetRunnr](https://www.capterra.com/p/233596/FleetRunnr/) [4.9 (47)](https://www.capterra.com/p/233596/FleetRunnr/reviews/) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233596/FleetRunnr/) ## FAQs about HubBox Overview ### What company size and specific industries is HubBox built for? HubBox is designed for ecommerce businesses and online retailers of any size that need out-of-home delivery options for shoppers. It suits companies selling online that want one integration to connect with major pickup networks and support retail delivery through pickup and collection points. Features and Usability ### What are the key features of HubBox? HubBox offers a customer portal, delivery tracking, dispatch management, and driver management for last-mile operations. It also includes geographic maps, location tracking, routing, and real-time monitoring, plus reporting and analytics, performance metrics, and third-party integrations for operational oversight and data reporting. Integrations ### Which third-party tools and platforms does HubBox integrate with? HubBox integrates with 6 third-party platforms for ecommerce and storefront setups: BigCommerce, Magento Marketplace, PHP Ecommerce Script, React, Shopfly, and WooCommerce. These catalog integrations cover major online commerce systems and development frameworks. Getting Started and Support ### What training and onboarding options does HubBox offer? HubBox provides in person training, live online sessions, documentation, and videos. In person and live online options support guided instruction, while documentation offers written reference material and videos provide self-paced learning materials for teams that want to review setup steps and product functions as needed. Getting Started and Support ### What customer support options does HubBox offer? HubBox provides email/help desk, FAQ/forum, knowledge base, and phone support. Without reviewer feedback on support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways for users to seek help and self-serve when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A website or login for customers to access information Delivery Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Dispatch Management Manage sending personnel and resources to a site as needed Driver Management Track all personnel who operate company vehicles Geographic Maps Visualize locations on a map HubBox 12 features A website or login for customers to access information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Track all personnel who operate company vehicles Visualize locations on a map Identify the physical location of an individual, asset, device, etc. A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan daily routes to optimize employee scheduling and provide directions Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Flat rate funded £0.00 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PHP Ecommerce Script](https://www.capterra.com/p/183155/Open-Source-Ecommerce-Script/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Michelle A. Direct of Sales and Wine Club Wine and Spirits ### "A must need service option for any online retailer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 My overall experience has been great, they were very communicative in the initial setup and worked with us to refine the script to be implemented into different aspects of our system. Pros It provides my customers more flexibility with packages that require an adult signature upon delivery if they can have it directed to a UPS access point and pick it up locally. Cons The cost, the service is spendy overall for smaller businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 Thank you for your review Michelle! We're glad to hear that HubBox has provided your customers with the flexibility they need. It's great to know our team was helpful during the integration process. If you need any further assistance, we're always here to help! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.