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HubBox is a software solution that enables online retailers to offer local pickup options for customers at checkout. The software integrates with existing ecommerce platforms and connects retailers with pickup locations including neighborhood businesses, retail chains, parcel shops and carrier pickup points. HubBox aims to provide more choice and convenience for customers while helping retailers reduce failed first-time deliveries, lower delivery costs and increase customer loyalty and average order value. The pickup locations available depend on the carrier but can include thousands of locations across the UK, Europe and the United States.
Provider
Convenient Collect
Located In
United Kingdom
Deployment
On-Premise Windows, On-Premise Linux, Cloud, SaaS, Web-Based
Training
In Person, Live Online, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
HubBox powers Out-of-Home delivery for online retailers; making delivery simple and accessible for ecommerce businesses and shoppers. Through one simple integration to all major Pickup networks
Content Source: HubBox
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HubBox Reviews
"A must need service option for any online retailer!"
Overall: My overall experience has been great, they were very communicative in the initial setup and worked with us to refine the script to be implemented into different aspects of our system.
Pros: It provides my customers more flexibility with packages that require an adult signature upon delivery if they can have it directed to a UPS access point and pick it up locally.
Cons: The cost, the service is spendy overall for smaller businesses.
Vendor Response