--- title: "HubBox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HubBox Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/10021624/HubBox/" page_type: "product" language: "en" --- # HubBox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) HubBox ## What is HubBox? HubBox is a software solution that enables online retailers to offer local pickup options for customers at checkout. The software integrates with existing ecommerce platforms and connects retailers with pickup locations including neighborhood businesses, retail chains, parcel shops and carrier pickup points. HubBox aims to provide more choice and convenience for customers while helping retailers reduce failed first-time deliveries, lower delivery costs and increase customer loyalty and average order value. The pickup locations available depend on the carrier but can include thousands of locations across the UK, Europe and the United States. ## What is HubBox used for? [Delivery Management](https://www.capterra.com/delivery-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HubBox?[Manage this product listing](https://www.g2.com/products/hubbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HubBox 5.0 (1) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (388) Value For Money 5.0 (1) Value For Money 4.2 (354) Customer Service 5.0 (1) Customer Service 4.4 (374) ## HubBox alternatives [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/) [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210604/Spoke/) [FleetRunnr](https://www.capterra.com/p/233596/FleetRunnr/) [4.9 (47)](https://www.capterra.com/p/233596/FleetRunnr/reviews/) Starting price $210.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233596/FleetRunnr/) ## FAQs about HubBox Overview ### What company size and specific industries is HubBox built for? HubBox is designed for ecommerce businesses and online retailers of all sizes that need out-of-home delivery options for shoppers. It is especially suited to companies selling online that want one integration to access major pickup networks and support convenient parcel collection. Features and Usability ### What are the key features of HubBox? HubBox offers a customer portal, delivery tracking, dispatch management, and driver management for coordinating shipments and delivery operations. It also includes geographic maps, location tracking, routing, real-time monitoring, and reporting and analytics, plus third-party integrations for connecting with other business systems. Integrations ### Which third-party tools and platforms does HubBox integrate with? HubBox integrates with BigCommerce, WooCommerce, Shopfly, and PHP Ecommerce Script. These catalog integrations cover major ecommerce platforms, giving HubBox connectivity across store setup, checkout, and order management environments without requiring a separate integration count statement. Getting Started and Support ### What training and onboarding options does HubBox offer? HubBox provides in person training, live online sessions, documentation, and videos to help teams get started. In person training supports guided setup on site, live online sessions allow remote instruction, documentation offers written reference material, and videos provide visual, self-paced learning resources. Getting Started and Support ### What customer support options does HubBox offer? HubBox provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Support materials are organized for self-service and direct contact, giving users multiple ways to find answers or reach help when issues come up. ## Features AI summary Based on 1,205 Delivery Management reviews Capterra data shows that buyers of delivery management software rank the following features as their top priorities: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**49%**) HubBox supports all three features that reviewers rate highest: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor orders in real time, coordinate deliveries more efficiently, and plan better routes, allowing teams to improve delivery accuracy, reduce delays, and keep customers informed throughout the process. Delivery Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Customer Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A website or login for customers to access information Dispatch Management Manage sending personnel and resources to a site as needed Driver Management Track all personnel who operate company vehicles Geographic Maps Visualize locations on a map HubBox 12 features ### All Features - Customer Portal: A website or login for customers to access information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Geographic Maps: Visualize locations on a map - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Flat rate funded £0.00 Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PHP Ecommerce Script](https://www.capterra.com/p/183155/Open-Source-Ecommerce-Script/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Michelle A. Direct of Sales and Wine Club Wine and Spirits ### "A must need service option for any online retailer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2024 My overall experience has been great, they were very communicative in the initial setup and worked with us to refine the script to be implemented into different aspects of our system. Pros It provides my customers more flexibility with packages that require an adult signature upon delivery if they can have it directed to a UPS access point and pick it up locally. Cons The cost, the service is spendy overall for smaller businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 Thank you for your review Michelle! We're glad to hear that HubBox has provided your customers with the flexibility they need. It's great to know our team was helpful during the integration process. If you need any further assistance, we're always here to help! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.