--- title: "Sunrise HRCM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sunrise HRCM Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/10021673/HR-Case-Management/" page_type: "product" language: "en" --- # Sunrise HRCM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sunrise HRCM ## What is Sunrise HRCM? Sunrise HRCM provides a centralized system for HR teams to efficiently track employee queries, cases, and requests. The software offers tools to optimise HR service delivery, including employee records management, provider/contract tracking, analytics reporting, and process automation. ## What is Sunrise HRCM used for? [Complaint Management](https://www.capterra.com/complaint-management-software/)[Service Desk](https://www.capterra.com/service-desk-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sunrise HRCM?[Manage this product listing](https://www.g2.com/products/sunrise-hr-case-management/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sunrise HRCM 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (973) Value For Money 0.0 (0) Value For Money 4.5 (796) Customer Service 0.0 (0) Customer Service 4.6 (768) ## Sunrise HRCM alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Sunrise HRCM Overview ### What company size and specific industries is Sunrise HRCM built for? Sunrise HRCM is designed for businesses of all sizes across all industries, including public sector organizations such as the NHS and councils, as well as education and finance firms. It suits companies that need a system for managing HR operations across varied sectors. Features and Usability ### What are the key features of Sunrise HRCM? Sunrise HRCM offers HR management and employee management features, including an employee database, onboarding, offboarding, and training management. It also includes case management, support ticket tracking, workflow management, access controls and permissions, audit trail, document management, and reporting tools such as customizable reports, real-time reporting, and analytics. Integrations ### Which third-party tools and platforms does Sunrise HRCM integrate with? Sunrise HRCM integrates with Microsoft 365 Copilot, Microsoft Exchange, Microsoft Intune, Microsoft Planner, Microsoft Power Automate, Microsoft Power BI, Microsoft SharePoint, Microsoft Teams, Slack, Docusign, Jira Integration+, Pipedrive, ChatGPT, Automox, Lansweeper, and Splashtop. Getting Started and Support ### What training and onboarding options does Sunrise HRCM offer? Sunrise HRCM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover shared training topics, documentation serves as written reference material, and videos offer self-paced learning. Getting Started and Support ### What customer support options does Sunrise HRCM offer? Sunrise HRCM provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback about support is available, so user experience, response times, and helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 14,676 Human Resources reviews Capterra reviewers highlight these features as the top priorities when choosing Human Resources software: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Sunrise HRCM includes **HR Management** and **Employee Database**, giving HR teams a central place to manage employee information and core people processes. However, it does not offer **Payroll Management**. With **HR Management** and **Employee Database**, businesses can keep records organized, maintain better visibility into workforce data, and support day-to-day HR operations more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Customizable Branding Add customized logos and colors to align with company branding Customizable Reports Alter the layout and content of reports Sunrise HRCM 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.