--- title: "Hana Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hana Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10021695/Hana/" page_type: "product" language: "en" --- # Hana Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Hana ## What is Hana? Hana is an artificial intelligence-powered virtual assistant software designed by Hanabi Technologies for seamless integration with Google Chat. It utilizes natural language processing to analyze conversations and provide real-time assistance. Hana in Google Chat enables natural language conversations in any language, remembers team knowledge, and manages tasks, reminders, and analytics via a centralized dashboard. It integrates with Google Calendar, Tasks, Docs, Meet, Gmail, Zapier, and more. All interactions are transparent in group spaces. Hana automates meetings, tracks action points, syncs with company knowledge bases, analyzes images and documents, and sends reminders. Custom automations and real-time voice mode are available. Flexible pricing: Free, Basic, Pro. ## What is Hana used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hana?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hana.hanabitech.com&name=Hana) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hana 0.0 VS. [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting Price $7 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (15) Value For Money 0.0 (0) Value For Money 5.0 (11) Customer Service 0.0 (0) Customer Service 5.0 (12) ## Hana alternatives [Ada](https://www.capterra.com/p/164470/Ada-Support/) [4.7 (15)](https://www.capterra.com/p/164470/Ada-Support/reviews/) Starting price $60000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164470/Ada-Support/) [Mindset AI](https://www.capterra.com/p/10027071/Mindset-AI/) [4.9 (15)](https://www.capterra.com/p/10027071/Mindset-AI/reviews/) Starting price $30000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027071/Mindset-AI/) Highest Rated [STAN AI](https://www.capterra.com/p/10011693/STAN-AI/) [5.0 (12)](https://www.capterra.com/p/10011693/STAN-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011693/STAN-AI/) [Synthflow AI Receptionist](https://www.capterra.com/p/10026634/Synthflow-AI-Receptionist/) [0.0](https://www.capterra.com/p/10026634/Synthflow-AI-Receptionist/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026634/Synthflow-AI-Receptionist/) ## FAQs about Hana Overview ### What company size and specific industries is Hana built for? Hana is designed for small to medium-sized businesses, as well as remote and distributed teams, tech startups, project managers, team leaders, educational institutions, freelancers, and consultants. It fits organizations and independent professionals that need a tool for coordination, planning, and day-to-day work management. Features and Usability ### What are the key features of Hana? Hana offers AI/Machine Learning, Natural Language Processing, and Conversation Intelligence for processing and analyzing interactions, plus Chatbot and Virtual Personal Assistant (VPA) capabilities for guided conversations. It also includes Knowledge Management, Task Management, Activity Dashboard, Personalization, Multi-Language support, API access, Third-Party Integrations, and Business Process Automation. Pricing ### How much does it cost and what fees or limitations are included? Hana starts at Free for up to 3 users, with a maximum of 2 groups, 50 interactions per user each month, 10 minutes of chat history context, and no actions. The Basic plan costs $7 per user per month, and the Pro plan is $15 per user per month. A free version and free trial are available. Integrations ### Which third-party tools and platforms does Hana integrate with? Hana connects natively to Google Calendar, Google Chat, Google Docs, and Google Meet. These Google Workspace integrations cover scheduling, messaging, document editing, and video meetings, giving Hana support for four third-party platforms. Getting Started and Support ### What training and onboarding options does Hana offer? Hana provides live online sessions, documentation, and videos for team training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs of features and processes. Getting Started and Support ### What customer support options does Hana offer? Hana provides email/help desk, chat, a knowledge base, and FAQ/forum support. These channels give users multiple ways to find answers and submit questions. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user reports. ## Features AI summary Based on 607 Virtual Assistant reviews Not all Virtual Assistant products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**38%**) Hana includes **Conversation Intelligence** and **Natural Language Processing**. However, it does not offer **Speech Recognition**. With **Conversation Intelligence** and **Natural Language Processing**, teams can better understand user intent, review interactions for patterns and context, and deliver more relevant automated responses, helping businesses improve service quality and handle conversations more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Knowledge Management Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Hana 12 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10021695/Hana/pricing/) Free Plan $0.00 It includes: - Powered by OpenAI GPT-4o - Feedback - Access To Hana Dashboard - Add Memory From Dashboard Basic Plan $7.00 Per User,Per Month It includes: - Powered by OpenAI GPT-4o - Reminders - Weather - Polls - Feedback - Access To Hana Dashboard - Add Memory From Dashboard Pro Plan $15.00 Per User,Per Month It includes: - Powered by OpenAI GPT-4o - Browse Internet - Anonymous Message - Generate Image - Conversation Lookback QnA - Add Memory From Chat - Add Memory From Dashboard - Google Tasks - Image QnA - Google Calendar - Report Groups - Defer Message - Reminders - Weather - Google Docs - Ignore Chat History - PDF QnA - Polls - Access To Hana Dashboard ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Google Chat](https://www.capterra.com/p/175800/Chat/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.