--- title: "LINQ Qonnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LINQ Qonnect Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/10021949/Qonnect/" page_type: "product" language: "en" --- # LINQ Qonnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LINQ Qonnect ## What is LINQ Qonnect? LINQ QONNECT is a solution for enterprises struggling with complex and costly mobile device and telecom management. Their proprietary software and service handles everything from device lifecycle management to wireless expense management, all with guaranteed savings. With LINQ QONNECT, users keep their existing carriers and plans, while they deal with all the interactions, ensuring a seamless experience. Their U.S.-based team provides personalized support, simplifying billing and consolidating all carrier charges into one predictable monthly bill. This approach not only reduces hidden costs but also enhances operational efficiency and employee productivity. ## What is LINQ Qonnect used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Reporting](https://www.capterra.com/reporting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 88% Neutral 9% Negative 3% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LINQ Qonnect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://linqservices.com&name=LINQ Qonnect) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LINQ Qonnect 4.6 (32) VS. [4.6 (1,476)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.6 (26,588) Value For Money 4.5 (21) Value For Money 4.4 (20,430) Customer Service 4.6 (27) Customer Service 4.6 (20,687) ## LINQ Qonnect alternatives Highest Rated [4.9 (4,862)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,610)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,514)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [Abby](https://www.capterra.com/p/268623/Abby/) [4.7 (604)](https://www.capterra.com/p/268623/Abby/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268623/Abby/) [View all alternatives](https://www.capterra.com/p/10021949/Qonnect/alternatives/) ## FAQs about LINQ Qonnect Overview ### Which roles and teams benefit most from LINQ Qonnect? LINQ Qonnect is most used by IT managers, support teams, and technology leaders who need to streamline service requests, communications, and operational coordination. Administrative and business services teams benefit from improved workflow visibility, while directors and executives use it to oversee service delivery, standardize processes, and support cross-functional collaboration. Answer based on 32 reviews Overview ### What company size and industries is LINQ Qonnect built for? LINQ Qonnect is built primarily for midsize businesses in construction, with 53% of reviewers from midsize companies and 47% from construction. It also serves enterprise organizations, which make up 34% of reviewers, with smaller representation in machinery and retail at 6% each. Answer based on 32 reviews Features and Usability ### What are the key features of LINQ Qonnect? LINQ Qonnect offers access controls/permissions, activity tracking, asset tracking, and endpoint management for device oversight. It also includes billing and invoicing, chargeback tracking, cost analysis, invoice management, reporting and analytics, customizable dashboards, and workflow management for telecom and IT asset operations. Integrations ### Which third-party tools and platforms does LINQ Qonnect integrate with? LINQ Qonnect integrates with Salesforce CMS, ServiceNow IT Service Management, and ZenDesk Chat. These catalog integrations cover content management, IT service management, and customer support chat, giving the platform connections to core business systems used for service delivery and internal operations. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does LINQ Qonnect offer? LINQ Qonnect provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled online learning, self-paced reference materials, and recorded walkthroughs for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does LINQ Qonnect offer? LINQ Qonnect provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Users describe support as a mixed experience: some say helpdesk and call-in assistance resolve issues quickly, while others report inconsistent answers and occasional missteps, though problems are often fixed once routed to the right person. Answer based on 4 reviews ## Features AI summary Based on 16,165 Billing and Invoicing reviews Capterra reviewers highlight these as the features buyers value most when choosing billing and invoicing software: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**56%**) LINQ Qonnect supports **Invoice Processing** and **Invoice Creation**, giving businesses the tools to handle billing workflows and generate invoices more efficiently. However, it does not offer **Quotes/Estimates**. Instead, it provides other features that reviewers also consider important, including **Online Invoicing** (**51%**) and **Invoice History** (**44%**), helping businesses send invoices digitally, keep track of past transactions, and maintain better visibility into billing activity. Invoice Processing 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Online Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 5.0 (2) 200.00% of 2 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Inventory Management 4.6 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Compliance Management 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Access Controls/Permissions 5.0 (6) 133.33% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems LINQ Qonnect 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing for Data: Billing for data services - Billing for Voice: Billing for voice services - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Budgeting/Forecasting: Create budgets based on historical data and future projections - Chargeback Tracking: Track usage and chargeback for disputed transactions/expenses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contract/License Management: Track, store, and access client contracts or licenses - Cost Analysis: Analyze and calculate business costs - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fixed Line Compatibility: Compatible with fixed-line (cable) telecommunication systems - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Line Compatibility: Compatible with mobile-line (cellular) telecommunication systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Move/Add/Change Options: Move/Add/Change Options - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Invoicing: Create, send, and view electronic invoices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Data: Receive data and information in real time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations - Software Management: Allows businesses to manage the software installed on their devices. - Synchronization Scheduling: Create a schedule when files and folders are synchronized - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wireless Troubleshooting: Take actions to resolve performance issues for devices wirelessly - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (32) 4.5 Based on 32 reviews ## Pricing Value for money 4.5 (21) LINQ QONNECT Rate Custom quote available It includes: - We tell you what each device will cost and that’s it. It’s simple, saves you money, and doesn’t change. - Your guaranteed LINQ Rate includes everything we do and the carrier costs. No other fees or surprises. Value for money 4.5 (21) 4.5 Based on 21 reviews ## Integrations [ ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (27) 4.6 Based on 27 reviews ## User reviews Overall rating 4.6 Based on 32 reviews Filter by rating 5(23) 4(5) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent ED Elijah D. IT Systems Specialist Construction ### "LINQ broken" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 19, 2026 Too many issues; Errors on site, orders would come incorrectly, iPads being the main item ordered would not come with ABM set up when it was requested all devices ordered unless specified otherwise to. Customer Service was decent enough in fixing certain issues, but the pricing was outrageous. Pros Nice order platform when it worked, decent customer service, generally quick order turn around for better or for worse. Cons Too many issues; Errors on site, orders would come incorrectly, iPads being the main item ordered would not come with ABM set up when it was requested all devices ordered unless specified otherwise to. Switched from [USM Anywhere](https://www.capterra.com/p/130785/AlienVault-USM/) Initial Cost and ability to order more than just phones and tablets Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nicholas B. Owner Health, Wellness and Fitness ### "high performance ORM solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 2, 2026 Pros Performance & Efficiency: Often faster than LINQ to Entities (EF), particularly for CRUD operations.Bridge Between Frameworks: Ideal for migrating old apps to new, as it bridges Linq2SQL with .NET Core/.NET 5+ effectively.Simplified Data Mapping: Extremely quick and straightforward ORM generation from existing databases. Cons Paid Product: LinqConnect is a paid, proprietary tool, which may be a barrier compared to free alternatives, though it offers better stability and support.Less Ubiquitous than EF: Smaller community and fewer third-party integrations compared to the industry-standard Entity Framework Core. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Brady R. Intern Construction ### "Brady Redding : Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2024 My experience with LINQ and their team has been very positive Pros I like how easy it is to use the service Cons There is not much I don't like - occasionally there will be a significant delay in response to tickets, but no one is perfect and I understand when things get busy Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JE james E. Director Logistics and Supply Chain ### "LINQ Device and Cost Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2024 Pros Our small team does not have to deal with mobile devices. Cons After initial term, cost increased significantly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SP Scott P. IT Support Coordinator Construction ### "LINQ Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2024 We have been impressed with the service from day one. In fact, we are continuing to take advantage of other services LINQ offers due the quality, effort and professionalism of this company. Pros LINQ has been a valuable asset to our company for billing, support and reporting. Our mobile accounts had gotten out of control and they have been a life saver and most importantly a budget saver. The support is excellent, as a person who does support I can say they are top notch! The account manager is on top of everything and works directly with me to keep things in check, so we don't revert back to chaos. Cons I have no serious cons with LINQ. I know you can say "there has to be a con", but any issues that arise are quickly worked on and fixed to our satisfaction, so I would call that a Pro. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KV Kyle V. Controller Machinery ### "Take the hassle out of mobile " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2024 we enjoy our partnership with Linq and it saves us tons of time sourcing/upgrading lines Pros one stop shop for all of our mobile devices, easy to navigate, easy to open support tickets Cons the overall look and feel of the site is a little dated but it is functional Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AE Amy E. Administrative Manager Construction ### "LINQ Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 19, 2024 Pros We appreciate the ease of placing our orders/laptop SIM activations with LINQ rather than dealing with the carriers directly. \[sensitive content hidden\] is our Account Manager and is very responsive to any requests or questions that we have. Cons Sometimes communication gets jumbled and response times from reps other than \[sensitive content hidden\] can be delayed. Overall though, we much prefer working with LINQ than working phone the cellular companies directly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CC Chantale C. IT Procurement Specialist Construction ### "more pros than cons" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2024 Pros I depend highly on the account managers and helpdesk and love the line charts for line data usage. able to see call tickets when our users call and get status. Cons having to do double entry work when having to change user line information like updating gl / cost center codes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TF Tim F. Technology Manager Real Estate ### "Great platform to utilize for business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2024 Pros Easy to use, secure, and make changes to devices. Cons Nothing to unlike about Linq Connect, it does everything you would want. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CR Chad R. IT Help Desk Supervisor Construction ### "Linq Qonnect" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 18, 2024 Pros Quick access to phone info - Data usage, model, upgrade eligibility, historical data. Ease of access to Support - Call now button and share Screen. I like the list of Cases (tickets) and the search function for other company devices. Cons I'm not sure if I have any Cons. I think the toughest thing about the app is just to remember that I have it on my phone. I'm usually at my computer and have the linq portal up, but I know its much quicker to use the app for quick looks. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/10021949/Qonnect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.