---
title: "Devart Excel Add-In for Zendesk Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Devart Excel Add-In for Zendesk Software - reviews, pricing plans, popular comparisons to other Integration products and more."
source_url: "https://www.capterra.com/p/10021970/Devart-Excel-Add-In-for-Zendesk/"
page_type: "product"
language: "en"
---

# 

 Devart Excel Add-In for Zendesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Devart Excel Add-In for Zendesk

## What is Devart Excel Add-In for Zendesk?

Devart Excel Add-In for Zendesk integrates Microsoft Excel with Zendesk, creating a direct connection between the two platforms. The add-in allows users to load Zendesk data into Excel worksheets, refresh information with current data, and save modifications back to Zendesk. Users can work with tickets, users, and other Zendesk objects directly within familiar Excel spreadsheets. The add-in features both a visual query builder and SQL support for selecting specific data. Before importing, users can preview selected information to ensure accuracy. When data needs updating, the refresh function instantly pulls current information from Zendesk into existing Excel workbooks.The edit mode enables direct modification of Zendesk data within Excel. Changes are visually highlighted, and users can either commit or roll back modifications to Zendesk. The system includes automatic data validation that identifies errors such as incorrect date formats or duplicate primary key values.

## What is Devart Excel Add-In for Zendesk used for?

[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$179.95

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Devart Excel Add-In for Zendesk Overview

Updated August 2026

AI summary

Devart Excel Add-In for Zendesk enables businesses of all sizes to connect Excel directly with Zendesk data, supporting integration and data management needs. It offers features such as data connectors, ETL capabilities, and integrations management, along with options for data import/export and third-party integrations. The add-in is available for deployment on cloud, web-based, SaaS, and Windows platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Devart Excel Add-In for Zendesk

0.0

VS.

[### Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting Price

$179.95

per user, per month

Starting Price

$29.99

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (3,038)

Value For Money

0.0 (0)

Value For Money

4.3 (2,347)

Customer Service

0.0 (0)

Customer Service

4.3 (2,006)

## Devart Excel Add-In for Zendesk alternatives

[Albato](https://www.capterra.com/p/228273/Albato/)

[4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228273/Albato/)

[ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/)

[4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/)

Starting price

$1499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/)

Highest Rated

[Make](https://www.capterra.com/p/154278/Integromat/)

[4.8 (409)](https://www.capterra.com/p/154278/Integromat/reviews/)

Starting price

$10.59

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/154278/Integromat/)

[eZintegrations](https://www.capterra.com/p/185812/eZintegrations/)

[4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185812/eZintegrations/)

## FAQs about Devart Excel Add-In for Zendesk

Overview

### What company size and specific industries is Devart Excel Add-In for Zendesk built for?

Devart Excel Add-In for Zendesk is designed for small businesses, mid-market companies, and enterprise teams that use Zendesk for customer support operations. It fits organizations where data analysts, customer support managers, Zendesk administrators, and business intelligence professionals need to work with Zendesk data in Excel.

Features and Usability

### What are the key features of Devart Excel Add-In for Zendesk?

Devart Excel Add-In for Zendesk includes data connectors, data import/export, and data management for working with Zendesk records in Excel. It also supports data warehouse workflows, ETL processes, integrations management, and third-party integrations for moving and organizing data across connected systems.

Getting Started and Support

### What training and onboarding options does Devart Excel Add-In for Zendesk offer?

Devart Excel Add-In for Zendesk provides documentation and videos to help teams get started. Documentation offers written guidance for setup and reference, while videos support visual, self-paced learning and step-by-step feature review.

Getting Started and Support

### What customer support options does Devart Excel Add-In for Zendesk offer?

Devart Excel Add-In for Zendesk provides email/help desk, FAQ/forum, and a knowledge base for customer support. Support experience details are not available in the catalog data, so no user feedback on response speed, helpfulness, or common issues can be stated.

## Features

AI summary

Based on 3,076 Integration reviews

Capterra reviewers highlight these as the features buyers value most when choosing integration software:

-   **Third-Party Integrations** (**63%** of reviewers rated this feature as critical)
-   **Integrations Management** (**59%**)
-   **Workflow Management** (**48%**)

Devart Excel Add-In for Zendesk supports **Third-Party Integrations** and **Integrations Management**, covering two of the three capabilities reviewers call out most often. While the system lacks **Workflow Management**, it does offer **Data Import/Export** (**54%**) as an alternative feature buyers also rate highly. These capabilities help businesses connect systems, manage integration activity more effectively, and move data between platforms, allowing teams to keep information accurate and accessible across their tools.

Data Connectors

Connect to big data sources

Data Import/Export

Import and export data to and from software applications

Data Management

Ability to handle large datasets

Data Warehouse

Data vault where data is aggregated for later distribution to applications.

ETL

Process of extracting, transforming, and loading data

Integrations Management

Identify which applications need to exchange data and enable these data connections

Devart Excel Add-In for Zendesk 7 features

### All Features
- Data Connectors: Connect to big data sources
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Warehouse: Data vault where data is aggregated for later distribution to applications.
- ETL: Process of extracting, transforming, and loading data
- Integrations Management: Identify which applications need to exchange data and enable these data connections
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

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## Pricing

Free Trial

Excel Add-in for Zendesk

$179.95

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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