--- title: "Devart Excel Add-In for Freshdesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Devart Excel Add-In for Freshdesk Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/10022036/Devart-Excel-Add-In-for-Freshdesk/" page_type: "product" language: "en" --- # Devart Excel Add-In for Freshdesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Devart Excel Add-In for Freshdesk ## What is Devart Excel Add-In for Freshdesk? Devart Excel Add-In for Freshdesk integrates Microsoft Excel with the Freshdesk platform, allowing direct data management between both systems. The add-in enables users to load Freshdesk data into Excel spreadsheets, refresh information with a single click, and edit records as needed. Through its visual query builder, users can select specific tables, columns, and filter conditions to import precisely the data required. For more complex data selection, the add-in supports SQL queries with advanced functionality. When working with imported data, the edit mode transforms Excel into a familiar interface for modifying Freshdesk records, with all changes clearly highlighted. The system validates data entries automatically, identifying potential errors such as incorrect date formats or duplicate key values. After editing, changes can be committed back to Freshdesk or discarded as needed. This integration combines Excel's analytical capabilities with direct access to Freshdesk data. ## What is Devart Excel Add-In for Freshdesk used for? [Integration](https://www.capterra.com/integration-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $179.95 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Devart Excel Add-In for Freshdesk 0.0 VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $179.95 per user, per month Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,038) Value For Money 0.0 (0) Value For Money 4.3 (2,347) Customer Service 0.0 (0) Customer Service 4.3 (2,006) ## Devart Excel Add-In for Freshdesk alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (409)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) ## FAQs about Devart Excel Add-In for Freshdesk Overview ### What company size and specific industries is Devart Excel Add-In for Freshdesk built for? Devart Excel Add-In for Freshdesk is designed for small, mid-market, and enterprise organizations that use Freshdesk and need support data analysis. It is suited to data analysts, customer service managers, Freshdesk administrators, IT professionals, and business intelligence teams across customer support, IT, and analytics-focused environments. Features and Usability ### What are the key features of Devart Excel Add-In for Freshdesk? Devart Excel Add-In for Freshdesk includes API access, data connectors, data import/export, and data management for working with Freshdesk records in Excel. It also supports ETL, data warehousing, multiple data sources, integrations management, and third-party integrations for transferring and organizing support data. Getting Started and Support ### What training and onboarding options does Devart Excel Add-In for Freshdesk offer? Devart Excel Add-In for Freshdesk provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature checks, while videos offer visual walkthroughs that users can follow at their own pace for initial learning and review. Getting Started and Support ### What customer support options does Devart Excel Add-In for Freshdesk offer? Devart Excel Add-In for Freshdesk offers email/help desk support, FAQ/forum access, and a knowledge base. These channels give users written help for setup and troubleshooting, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,076 Integration reviews Capterra data shows that buyers of integration software rank the following features as their top priorities: - **Third-Party Integrations** (**63%** of reviewers rated this feature as critical) - **Integrations Management** (**59%**) - **Workflow Management** (**48%**) Devart Excel Add-In for Freshdesk supports **Third-Party Integrations** and **Integrations Management**, covering two of the most important capabilities buyers look for in an integration solution. While the system lacks **Workflow Management**, it does provide other relevant features that reviewers also value, including **Data Import/Export** (**54%**), **API** (**52%**), and **Multiple Data Sources** (**48%**). These features help businesses move data between systems, connect applications more flexibly, and work with information from different platforms, helping teams keep records current and manage integrations more efficiently. API Application programming interface that allows for integration with other systems/databases Data Connectors Connect to big data sources Data Import/Export Import and export data to and from software applications Data Management Ability to handle large datasets Data Warehouse Data vault where data is aggregated for later distribution to applications. ETL Process of extracting, transforming, and loading data Devart Excel Add-In for Freshdesk 9 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Warehouse: Data vault where data is aggregated for later distribution to applications. - ETL: Process of extracting, transforming, and loading data - Integrations Management: Identify which applications need to exchange data and enable these data connections - Multiple Data Sources: Allows users to manage data from a number of sources - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Excel Add-in for Freshdesk $179.95 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.