--- title: "Hotel PMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hotel PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/10022102/Hotel-PMS/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Hotel PMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hotel PMS ## What is Hotel PMS? Booking Master is a cloud-Based property management system software for hotels. This all-in-one solution aims to streamline hotel operations. Key features include a centralized booking system, inventory tracking, restaurant management, automated accounting, staff scheduling, and analytics reporting. ## What is Hotel PMS used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotel PMS?[Manage this product listing](https://www.g2.com/products/booking-master-hotel-pms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotel PMS 0.0 VS. [4.8 (432)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price Contact vendor Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (237) Value For Money 0.0 (0) Value For Money 4.6 (213) Customer Service 0.0 (0) Customer Service 4.8 (232) ## Hotel PMS alternatives [4.6 (60)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.1 (237)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) Highest Rated [Caterbook](https://www.capterra.com/p/190985/Caterbook-V5/) [4.9 (38)](https://www.capterra.com/p/190985/Caterbook-V5/reviews/) Starting price $70.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190985/Caterbook-V5/) ## FAQs about Hotel PMS Overview ### What company size and specific industries is Hotel PMS built for? Hotel PMS is designed for hotels in India, making it suitable for hospitality businesses of different sizes that need property management support. It targets hotel operators rather than general-purpose industries, with a focus on the lodging sector and related accommodation businesses managing reservations, guest services, and daily operations. Features and Usability ### What are the key features of Hotel PMS? Hotel PMS offers booking management and reservations management, plus front desk management for check-ins and guest records. It includes channel management, GDS/OTA integration, and online booking for distribution, along with rate management, revenue management, billing, accounting, housekeeping management, and point of sale (POS) functions. Getting Started and Support ### What training and onboarding options does Hotel PMS offer? Hotel PMS provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online training support guided setup, while documentation offers written reference material and videos provide visual walkthroughs for learning product functions at a self-paced pace. Getting Started and Support ### What customer support options does Hotel PMS offer? Hotel PMS provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so user experience with response times, helpfulness, or issue resolution cannot be described from the provided data. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Not all hospitality property management software covers every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Hotel PMS supports **Reservations Management** and **Online Booking**, giving properties the tools to manage guest stays and accept direct bookings more efficiently. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **GDS/OTA Integration** (**50%**), **Front Desk Management** (**46%**), and **Rate Management** (**40%**). These capabilities help hotels keep room availability connected across channels, handle daily check-in and check-out tasks, and adjust pricing more effectively, helping businesses improve occupancy and day-to-day operations. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Booking Management Create, update, and manage bookings, itineraries, and reservations Channel Management Manage various distribution channels, build relations with channel partners, and track their performance Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Front Desk Management Check guests in and out, issue key cards, schedule wake up calls, or other requests Hotel PMS 22 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Beginner (PMS + CM) $3.32/Room It includes: - Centralized Hotel Booking System - Guest Experience - Accounts MAnagement - Channel Manager - Service & Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.