--- title: "Mugato Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mugato Software - reviews, pricing plans, popular comparisons to other IT Asset Management products and more." source_url: "https://www.capterra.com/p/10022240/Mugato/" page_type: "product" language: "en" --- # Mugato Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Mugato ## What is Mugato? Mugato gives you real-time visibility across your entire IT estate: every asset, every connection, every dependency mapped and visualized so both technical and business teams can actually understand what's happening. CIOs and Enterprise Architects tell us that Mugato has become their most foundational tool. When you're planning cloud migrations, consolidating datacenters, implementing zero trust security, or managing any transformation initiative, you need an accurate, real-time IT blueprint. It's what separates confident execution from costly surprises. We create the single source of truth that all your IT teams can rely on, replacing outdated documentation, tribal knowledge, and the dangerous blind spots that slow organizations down. 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗯𝘆 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 More than 200 enterprises and Fortune 500s across financial services, manufacturing, and beyond rely on us to optimize costs, reduce risks and accelerate transformation. ## What is Mugato used for? [CMDB](https://www.capterra.com/cmdb-software/)[Enterprise Architecture](https://www.capterra.com/enterprise-architecture-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €300 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mugato?[Manage this product listing](https://www.g2.com/products/mugato/claim_requests/new?auto=true) ## Mugato Overview Updated September 2026 AI summary Mugato provides midsize and enterprise organizations with tools to manage IT assets, configuration data, and related processes across categories like IT Asset Management, ITSM, and Enterprise Architecture. Key features include asset tracking, change and incident management, reporting, and workflow capabilities, with options for customization and integration. Deployment is flexible, supporting cloud, web, Linux, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mugato 0.0 VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price €300 Other, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (761) Value For Money 0.0 (0) Value For Money 4.4 (541) Customer Service 0.0 (0) Customer Service 4.5 (551) ## Mugato alternatives [4.3 (178)](https://www.capterra.com/p/216733/Vivantio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) [4.5 (778)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227102/JIRA-Service-Management/) [iTOP](https://www.capterra.com/p/163429/ITOP/) [4.1 (12)](https://www.capterra.com/p/163429/ITOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163429/ITOP/) [Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/) [4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198825/Versio-io-CMDB/) ## FAQs about Mugato Overview ### What company size and specific industries is Mugato built for? Mugato is designed for infrastructure architects and IT operations teams in organizations of any size that need to maintain and adjust hardware or business applications. It is best suited for companies with active IT management needs, particularly those running infrastructure-heavy environments and business application systems across technology-driven sectors. Features and Usability ### What are the key features of Mugato? Mugato offers IT project management and IT asset management features such as project planning, task management, milestone tracking, and resource management. It also includes asset tracking, inventory management, incident and problem management, change management, reporting and analytics, real-time monitoring, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Mugato integrate with? Mugato integrates with ServiceNow. Getting Started and Support ### What training and onboarding options does Mugato offer? Mugato provides in person training, live online sessions, documentation, and videos. In person training can support direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide on-demand visual guidance for teams getting started. Getting Started and Support ### What customer support options does Mugato offer? Mugato provides Email/Help Desk support for customer questions and issue reporting. No reviewer feedback is available about response speed, helpfulness, or common support frustrations, so support experience details cannot be confirmed from user reports. ## Features AI summary Based on 2,375 IT Asset Management reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Mugato supports all three of the features reviewers rate most important: **Inventory Management**, **Asset Tracking**, and **Incident Management**. Together, these capabilities help businesses maintain accurate asset records, monitor equipment throughout its lifecycle, and respond to issues more quickly, allowing teams to improve control, reduce downtime, and make better operational decisions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Mugato 55 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Management: Track and monitor efficient handling of all changes/transitions - Commenting/Notes: Leave comments and notes on documents for others to view - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For IT Project Management: Supports project management for IT professionals & teams - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patch Management: Install software updates and bug fixes remotely - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Mugato pricing €300.00 Other,Per Year ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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