---
title: "ZoomInfo Copilot Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ZoomInfo Copilot Software - reviews, pricing plans, popular comparisons to other AI Sales Assistant products and more."
source_url: "https://www.capterra.com/p/10022285/ZoomInfo-Copilot/"
page_type: "product"
language: "en"
---

# 

 ZoomInfo Copilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ZoomInfo Copilot

## What is ZoomInfo Copilot?

ZoomInfo Copilot is an AI-driven sales platform that combines B2B data with automation to simplify account management. It identifies decision-makers in target accounts, enabling sales teams to focus on qualified prospects. The AI engine analyzes buying signals to prioritize interested accounts, speeding up pipeline growth and meeting scheduling. The platform centralizes research and outreach, offering talking points based on company updates, intent data, and changes, enhancing credibility in conversations. Copilot tracks engagement patterns, alerting users to re-engaged or inactive prospects. Integrating with CRM systems, it automates tasks like follow-ups, reminders, and data entry. Users can research accounts, access deal details, and identify buying groups via natural language commands, boosting efficiency while maintaining personalized communication.

## What is ZoomInfo Copilot used for?

[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[AI Sales Assistant](https://www.capterra.com/ai-sales-assistant-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## ZoomInfo Copilot alternatives

Highest Rated

[5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (75)](https://www.capterra.com/p/10020130/Gemini/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,987)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (18,800)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/alternatives/)

## FAQs about ZoomInfo Copilot

Overview

### What company size and specific industries is ZoomInfo Copilot built for?

ZoomInfo Copilot is designed for enterprise sales teams and related revenue roles, including sales representatives, SDRs, account executives, sales managers, business development managers, and enterprise sales leaders. It is best suited to larger organizations that need support for sales prospecting and account management across business development functions.

Features and Usability

### What are the key features of ZoomInfo Copilot?

ZoomInfo Copilot offers AI/Machine Learning and Generative AI for sales assistance, plus CRM, Contact Management, and Email Management features for handling customer data and outreach. It also includes Activity Dashboard, Reporting/Analytics, Alerts/Notifications, Scheduling, Search/Filter, and Third-Party Integrations for sales team workflows.

Integrations

### Which third-party tools and platforms does ZoomInfo Copilot integrate with?

ZoomInfo Copilot integrates with HubSpot CRM and Salesforce Platform. These catalog integrations connect the product to major CRM systems, supporting contact and account workflows across sales teams that already manage data in HubSpot or Salesforce.

Getting Started and Support

### What customer support options does ZoomInfo Copilot offer?

ZoomInfo Copilot provides email/help desk, FAQ/forum, and phone support. Support experiences vary by team and issue, with users typically looking for clear guidance, timely responses, and practical answers when questions arise. The available channels give customers multiple ways to get help.

## Features

AI summary

Based on 310 AI Sales Assistant reviews

Capterra reviewers highlight these as the features buyers value most when choosing an AI Sales Assistant:

-   **Lead Management** (**74%** of reviewers rated this feature as critical)
-   **Lead Engagement** (**50%**)
-   **Email Management** (**71%**)

ZoomInfo Copilot includes **Email Management**, but it does not offer **Lead Management** or **Lead Engagement**. Instead, it provides **Sales Activity Management** (**53%**), which gives sales teams another way to track outreach, monitor rep activity, and keep follow-up efforts organized. This can help businesses maintain visibility into sales execution while supporting more consistent communication and pipeline progress.

For Sales Teams/Organizations

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Caters to sales teams

Third-Party Integrations

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Activity Dashboard

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generative AI

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Use AI to generate content in the form of text, images, videos, etc.

Reporting/Analytics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Search/Filter

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

ZoomInfo Copilot 19 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Entry: The process of entering information or updating records in a computer system or database
- Data Visualization: Graphical representation of data
- Email Management: Manage, store and organize emails within the system or via third-party apps
- For Sales Teams/Organizations: Caters to sales teams
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Features

4.5 (6)

4.5

Based on 6 reviews

## Pricing

Value for money

4.0 (6)

Value for money

4.0 (6)

4.0

Based on 6 reviews

## Integrations

[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

## Support, customer service and training options

Customer Service

4.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (6)

4.2

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(2)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MM

Mary M.

Library Technician

Education Management

### "Helpful and easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 12, 2026

My overall experience with Zoom Copilot is positive. Its a helpful, easy to use space and didn't take a huge learning curve.

Pros

I appreciated the ease of use when interacting with this AI engine. Instructions were clearly interpreted and helpful.

Cons

Landing page is busy and distracting. Takes time to get to the location I need. Not a major Con but inconvenient all the same.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Eric N.

BDR

Information Technology and Services

### "Great product that helps you get the most out of company insights."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 8, 2025

Very solid and helps me manage the way I reach out to prospects with more tailored links to the pain points they have etc.

Pros

That it gives you the insights you need on your accounts quickly and links the insights to your unique products.

Cons

Not always 100% accurate but definitely very useful once you get it up and running. I am sure there will be improvements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Darby C.

Account Executive

Banking

### "Great for prospecting and marketing "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

Overall experience has been phenomenal. ZoomInfo Copilot has allowed us to leverage AI in our sales and marketing processes and has been a massive efficiency gain for our outbound teams.

Pros

Zoominfo Copilot has been a game changer for marketing and sales prospecting. It has a robust offering in terms of functionality and allows us to easily summarize prospect accounts and generate emails for prospecting. Setup was a breeze and it integrates well with our existing tech stack.

Cons

Nothing. We have looked at many competitor products and none of them come close in functionality. It is a little more expensive than other products in the space, but it is also a much better products that more than justifies the added cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NT

Nishant T.

Sr analyst

Financial Services

### "ZoomInfo Copilot: Powerful AI sales agent at your service "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 5, 2025

Overall, it is nice tool to accelerate sales cycle with strengthened lead generation, real-time insights production, and improved productivity.

Pros

\- Introduction of Copilot in Zoominfo enables users to harness the power of AI in sales data to formulate customised account summaries and real time buyer intent signals - The AI in the platform also highlights recent developments around target accounts and help users in writing emails to target accounts and follow-ups - The platform has robust third party integration capability with external platforms such as Salesforce, Slack and HubSpot

Cons

\- Largely the pricing is enterprise centric, SME firms can find it bit expensive - Auto renewal of contracts with little notice and no monthly flexibility - New user can perceive - too many features is making platform interface bit cultured

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Erik S.

CEO

Logistics and Supply Chain

### "Zoom Info Review."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 22, 2025

Zoom Info is the 2nd best platform but they are missing a lot of features compared to others. Very user friendly as well.

Pros

The information on zoominfo is one of the best beside Seamless Ai.

Cons

They are missing features that Seamless Ai has and they are a fraction of the cost of a year's license. They are not willing to work with you in pricing and payments.

Alternatives considered

[LeadIQ](https://www.capterra.com/p/155935/LeadIQ/)

[Seamless](https://www.capterra.com/p/207295/Seamless-AI/)

[Lusha](https://www.capterra.com/p/198383/Lusha/)

Reasons for choosing ZoomInfo Copilot

They were the leader in data at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aleksandra P.

Data and Research Lead

Marketing and Advertising

### "Great sales and marketing optimization tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2024

Overall, my experience with ZoomInfo Copilot has been really good. I love the layout, ease of use, and the accuracy and depth of the database. While there are minor defects, it doesn't take away from how effective the product is. It's still a powerful tool that helps me access reliable information quickly and efficiently.

Pros

What I love most about ZoomInfo Copilot is the huge database—it has all the info you need and it’s super easy to use.

Cons

One thing I dislike about ZoomInfo Copilot is the filters. In my opinion, they don’t work that well. They’re not as precise as I’d like them to be, which can make it harder to find exactly what I’m looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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