--- title: "StepChange Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StepChange Software - reviews, pricing plans, popular comparisons to other Sustainability products and more." source_url: "https://www.capterra.com/p/10022400/StepChange/" page_type: "product" language: "en" --- # StepChange Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) StepChange ## What is StepChange? StepChange is a cloud-based software solution (SaaS) designed to help businesses and financial institutions meet climate reporting regulations and integrate sustainability into their operations with confidence and transparency. StepChange ESG Accelerator for enterprises has three modules: Carbon Accounting, ESG Compliance, and Supply Chain Sustainability. This suite of solutions helps enterprises to effectively measure, manage, and mitigate their Scope 1, 2, and 3 emissions, set science-based goals, benchmark their performance against their peers, and develop and track their progress toward their decarbonization plans. The NetZero Navigator for the BFSI industry has three modules: Financed Emissions, Climate Risk, and ESG Scorecards. This suite helps identify emissions from financing activities, and integrate climate risk in the overall risk consideration; the ESG scorecards help investors understand sustainable considerations in the operations of their portfolio companies. ## What is StepChange used for? [Sustainability](https://www.capterra.com/sustainability-software/)[Emissions Management](https://www.capterra.com/emissions-management-software/)[Environmental](https://www.capterra.com/environmental-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StepChange?[Manage this product listing](https://www.g2.com/products/stepchange/claim_requests/new?auto=true) ## StepChange Overview Updated September 2026 AI summary StepChange provides enterprises and midsize organizations with tools to manage sustainability initiatives, focusing on emissions management, environmental compliance, and performance reporting. It enables teams to track carbon emissions, monitor environmental metrics, and generate analytics for regulatory and internal needs. Features include workflow management, audit trails, customizable reports, and integrations, accessible via cloud-based and desktop deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StepChange 4.6 (13) VS. [### Greenly](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/) [4.7 (106)](https://www.capterra.com/p/219931/Greenly-Climate-Dashboard/reviews/) Starting Price Contact vendor Starting Price $1950 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (13) Ease Of Use 4.7 (106) Value For Money 4.2 (13) Value For Money 4.3 (93) Customer Service 4.7 (13) Customer Service 4.6 (94) ## StepChange alternatives [KEY ESG](https://www.capterra.com/p/275672/KEY-ESG/) [4.9 (27)](https://www.capterra.com/p/275672/KEY-ESG/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275672/KEY-ESG/) Highest Rated [Futureproof](https://www.capterra.com/p/10009438/Futureproof/) [5.0 (21)](https://www.capterra.com/p/10009438/Futureproof/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009438/Futureproof/) [Carbon+Alt+Delete](https://www.capterra.com/p/239952/CarbonAltDelete/) [4.6 (29)](https://www.capterra.com/p/239952/CarbonAltDelete/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239952/CarbonAltDelete/) [ESGenius!](https://www.capterra.com/p/264793/ESGenius/) [5.0 (18)](https://www.capterra.com/p/264793/ESGenius/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/264793/ESGenius/) [View all alternatives](https://www.capterra.com/p/10022400/StepChange/alternatives/) ## FAQs about StepChange Overview ### Which roles and teams benefit most from StepChange? StepChange is most used by ESG, sustainability, and EHS leaders who need to track initiatives, monitor compliance, and report performance across environmental and safety programs. Operations, logistics, and property teams use it to standardize processes, manage site-level execution, and support strategic project oversight with clearer accountability. Answer based on 13 reviews Overview ### What company size and industries is StepChange built for? StepChange is built primarily for enterprises and financial institutions, with 85% of reviewers from enterprise companies and 23% in medical devices. It also sees use in automotive and banking, each at 15%, and is commonly used for sustainability work, including carbon measurement, regulatory compliance, and decarbonization planning. Answer based on 13 reviews Features and Usability ### What are the key features of StepChange? StepChange offers environmental compliance tools such as air emissions management, greenhouse gas tracking, carbon emissions calculations, and emissions monitoring. It also includes audit management, risk management, corrective and preventive actions, workflow management, reporting and analytics, and access controls, plus document management, task scheduling, and third-party integrations. Integrations ### Which third-party tools and platforms does StepChange integrate with? StepChange integrates with over 30 platforms, including ADP Workforce Now, Adobe Commerce, BambooHR, Coupa, Expensify, Fivetran, FreshBooks, Microsoft Entra ID, and Oracle Fusion Cloud EPM. It also connects with MariaDB, MongoDB, MySQL, Hana, FTP in the Cloud, and broader HRMS and Finance Apps categories. Getting Started and Support ### What training and onboarding options does StepChange offer? StepChange provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation gives written reference material, and videos offer visual guidance for reviewing product steps at any time. Getting Started and Support ### What customer support options does StepChange offer? StepChange provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support quality is available in the catalog data, so the support experience cannot be characterized from user sentiment. The listed channels indicate multiple ways to contact the team and find self-service help. ## Features AI summary Based on 276 Sustainability reviews Capterra data shows that buyers of sustainability software rank the following features as their top priorities: - **Carbon Emissions Calculations** (**66%** of reviewers rated this feature as critical) - **Emissions Monitoring** (**61%**) - **Reporting/Analytics** (**54%**) StepChange supports all three of the features reviewers rate most highly: **Carbon Emissions Calculations**, **Emissions Monitoring**, and **Reporting/Analytics**. Together, these capabilities help businesses measure their environmental impact accurately, track emissions over time, and turn sustainability data into clear reports and insights, allowing teams to make informed decisions and manage compliance goals more effectively. Emissions Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor emissions and environmental data trends and measure the impact on climate and community health Reporting/Analytics 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Real-Time Reporting 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics Customizable Reports 4.4 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Alter the layout and content of reports Workflow Management 4.8 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks KPI Monitoring 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Tracking the status of previously identified performance measurements StepChange 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Air Emissions Management: Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asbestos Management: Track and report on asbestos location, quantities, and other building-level data. - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Carbon Emissions Calculations: Calculate carbon emissions output and footprint - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Emission Reduction Planning: Plan and set emission reduction targets to reduce environmental impacts - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Energy Management: Track energy consumption and/or manage energy-saving measures. - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions - Hazardous Materials Management: Document use of hazardous materials and procedures related to their handling and disposal - KPI Monitoring: Tracking the status of previously identified performance measurements - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Progress Reports: Document and report the progress of ongoing projects - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Waste Management: Track and report on waste management and disposal processes. - Water Management: Track and report on water consumption and/or water quality. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.2 (13) ### Starting price Free trial not available Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Expensify](https://www.capterra.com/p/97594/Expensify/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (13) 4.7 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(8) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Saket S. Logistics Specialist Medical Devices ### "Step Change-Carbon Accounting Emissions" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 20, 2025 My experience with Step change was mixed. The initial consultation was very helpful, and they provided a good overview of my options. However, there were a few delays in setting up my repayment plan, and communication could have been better at times. That said, they did help me get on track with my finances, which I’m grateful for. Pros Step Change is very practical in Carbon Emissions Management in Data Collection, Customer Support and Reporting. It is also been Ease of Use, Encompasses the user's perception of how effortlessly they can accomplish tasks, often emphasizing a positive user experience characterized by minimal effort and cognitive load. Cons I appreciated the support Stepchange provided. If I had to mention something I liked least, it would be the wait times during peak periods — sometimes it was hard to get through to an advisor quickly. But I also recognize they're a nonprofit dealing with high demand, and the quality of service once I got through was always solid. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MJ Mannat J. Impact and ESG Associate Logistics and Supply Chain ### "ESG Management Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2025 Pros Great customer support, ease of use, really helped with our data collection, the team went over and above to cater to our specific requests that went beyond the engagement requirement Cons Templates can be made more generalized and flexible. Faced some initial challenges with respect to the templates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RI Rahamathulla I. PROPERTY MANAGER Medical Devices ### "great app to track ESG" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 2, 2025 Pros Easy tracking of data and easy upload process All options available to update for the power consumed & generated. Cons The uploaded date is taking long time to reflect. need to refresh every time to make the update value reflect Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Sara J. Sustainability Officer Financial Services ### "Helps us handle all ESG requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 The team at StepChange has been extremely helpful with setting up, implementing, and using the platform within our organisation. The platform has also been very helpful for the organisation’s ESG data management and reporting needs. Pros The platform is extremely helpful for our ESG reporting processes including data collection and management, and report generation. It has made our carbon accounting process easier. Cons Some sections may be a little difficult to navigate for users with no background knowledge of ESG, sustainability reporting, and carbon accounting. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Pandiyarajan S. LEAD - EOHS Automotive ### "Great Tool for Data Capturing and reporting " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2025 It's very Good Tool for Data capturing and have an internal benchmarking targets in the ESG compliances Pros Best Team support from them for data capturing Cons Nothing has to highlights as of now with step change team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Ayan D. Head of consumables operations Medical Devices ### "GHG accounting and reporting platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 17, 2025 Pros Backend support - The solutions team is highly customer centric and provides solution to each and every problem without delay. Cons The UI needs improvement. It is a difficult interface for a first time user to navigate and use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG BOOPATHI G. ASSOCIATE VICE PRESIDENT - ESG Information Technology and Services ### "ESG tool review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2024 Easy to meet the needs of the third party Pros Refining bulk data, data integration and report generation Cons Training to SPOCs, system integration delayed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HM Himanshu M. Deputy Manager - ESG Food Production ### "Safe Platform for ESG Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2024 Pros Technical expertise is unmatched in the industry. Cons Would be good to have flexibility in customizing user workflows and an expanded off-the-shelf integration options Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Sambit S. Program Lead Banking ### "ESG Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 13, 2024 It is very good as people at StepChange are very professional Pros Seamless and professional experience with Stepchange and people in stepchange are super approachable and helpful. Kudos to the team Cons In the platform generally experiencing the issues in bulk uploading of documents Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RR Rohan R. Associate manager Banking ### "ESG Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2024 Pros The ease of use of the platform along with the stellar customer relationship management experience has been a pleassure to deal with Cons The data validation for the bulk upload functionality has very specific input types and repeatedly returns error feedback Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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