# Jaro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jaro Software - reviews, pricing plans, popular comparisons to other Call Center products and more.

Source: https://www.capterra.com/p/10022456/Jaro/pricing

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# 

 Jaro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Jaro

## What is Jaro?

Jaro is a cloud-based call center software that monitors, analyzes, and generates insights from call center calls using artificial intelligence (AI) technology. The software provides call summaries, compliance alerts, call transcription, and customizable evaluations. Jaro helps call centers in regulated industries ensure compliance, optimize sales conversations, and improve customer service.

## What is Jaro used for?

[Call Center](https://www.capterra.com/call-center-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for Jaro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jaro.co.il/&name=Jaro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jaro

5.0 (1)

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.8 (855)

Value For Money

5.0 (1)

Value For Money

4.5 (767)

Customer Service

5.0 (1)

Customer Service

4.6 (786)

## Jaro alternatives

Highest Rated

[4.8 (308)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Call Center Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Recording

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Transcription

Voice conversion to text

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Jaro 5 features

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Voice conversion to text

Observe and track the demand, usage, progress or quality of a system, product, or user

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SO

Shahar O.

COO

Real Estate

### "Jaro Transformed Our Call Center - Highly Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2024

Jaro has significantly improved our call center's efficiency and effectiveness. We now have a much clearer understanding of customer interactions, agent performance, and areas where we can improve. I highly recommend Jaro to any call center looking to gain valuable insights from their call data.

Pros

What I loved most about Jaro is how it turned our call recordings into a goldmine of actionable insights. We used to spend countless hours manually reviewing calls, but Jaro automates this process and provides detailed summaries, identifies key trends, and even flags potential issues like bad service. This has been a game-changer for our coaching and training efforts.

Cons

Honestly, I can't think of anything major I dislike about Jaro. The platform is intuitive and easy to use, and their customer support has been fantastic.

Alternatives considered

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[CloudTalk](https://www.capterra.com/p/182004/CloudTalk/)

[NICE Nexidia](https://www.capterra.com/p/208064/Nexidia/)

Reasons for choosing Jaro

We considered competitors, but ultimately chose Jaro because it seemed to offer the most actionable insights. Many platforms provide data, but Jaro excels at turning that data into clear recommendations for coaching and improvement. Plus, Jaro's interface is incredibly user-friendly, even for our less tech-savvy team members. Obviously Jaro touch the compliance area which the others not, and that was a deal breaker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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