# Results@Hand Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Results@Hand the right Event Management solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10022509/ResultsHand/reviews

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Results@Hand

4.9 (58)

[View alternatives](https://www.capterra.com/p/10022509/ResultsHand/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Results@Hand

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

JS

Jimmy S

Human Resources managerHuman Resources, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Exceptional value, superb customer support, intuitive for both planners and attendees, seamless event and conference management, truly enhances every attendee’s experience.“

August 27, 2025

JS

Jimmy S

Human Resources managerHuman Resources, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Interface can feel clunky, lacks intuitive attendee game and scoring setup, and may require strong internet airing limitations in accessibility and onboarding.“

August 27, 2025

KG

Kareena G

Event ManagerEvents Services, 2 - 10 employeesUsed the software for: 1-2 years.

“After partnering with us for one full event cycle they were able to offer valuable tips and small but impactful changes that allowed us to leverage their system even further.“

September 9, 2025

AP

Anna P

Membership and Meetings ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“We used their onsite badge printing, and the only issue we had was that the tablets for the printing kiosks would not connect to the hotel WiFi since the tablets were programmed to block external sites like Google Chrome.“

November 1, 2024

YC

Yvette C

Global Meeting BrokerHospitality, 11 - 50 employeesUsed the software for: 1-2 years.

“I have been using the registration app for some time on property and love the ease of making badges and making last minute changes.“

October 31, 2025

SY

Stacy Y

Association ManagerEvents Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The internal and user facing menus and navigation is not the most intuitive.“

November 4, 2024

AP

Andrew P

ManagerHuman Resources, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Exceptional support simplifies setup, check‑in, and mobile engagement—elevating event management from start to finish.“

August 27, 2025

LF

Laura F

Senior Director Association and Education ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Sometimes navigating the platform is not as user friendly as we would like.“

February 5, 2025

## Showing most helpful reviews

Showing 1-25 of 58 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samantha P.  
Executive Director  
Government Relations  
Used the software for: 2+ years

### "12/10 experience, 4 years in a row"

October 29, 2025

5.0

\[sensitive content hidden\] is WONDERFUL, patience and always remembers my teams name. She always for us to take a step back from the technical side of the conference and focus our energy on other things

Pros

We have been using R@H for years and they are so accommodating to our changing needs as an organization. They are able to make changes for us within 30 minutes of a request being sent, and our attendees find the system easy to navigate. We use the kiosks for check in and we are able to check in 800 people into the conference in under 2 hours. And they do not charge enough for their services. We recommend them for every one of our attendees and sponsors

Cons

Absolutely nothing. We recommend this software to everyone who is in need of a registration system for their event.

Review Source

Response from Results at Hand Software

November 3, 2025

Hi Samantha, thank you so much for your review! We're thrilled you find R@H customer service and products so helpful to you during your events. We greatly appreciate your support and look forward to working together in the future! Best, Cady

CW

Cathy W.  
Director of Learning  
Civic & Social Organization  
Used the software for: 2+ years

### "Effortless Event Management with Responsive Support"

July 3, 2025

5.0

Results@Hand makes it easy to launch and manage events. I set up my event quickly and had a dashboard showing key details right away. The interface is clear, so I learned it fast. When I had questions, support replied fast, fixed my issue directly, and gave straightforward help. Check-in worked without problems, and real-time updates kept everyone in the loop. Overall, Results@Hand is reliable and responsive—an excellent option for managing events.

Pros

Set up was easy. App is user friendly on the backend as well as the front end of the app. Support replies fast and fixes issues without boilerplate. Agenda updates and check-in features run smoothly. Simplicity is a feature that I like.

Cons

There's not much to dislike. Maybe a little more options on the attendee engagement but that's minor.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[PheedLoop](https://www.capterra.com/p/179210/PheedLoop-Event-Automation-Monetization-Platform/)

Reason for choosing Results@Hand

Recommended by colleague who used it in the past.

Review Source

Response from Results at Hand Software

July 7, 2025

Hello Cathy, Thanks so much for your review! We look forward to continue to support your events. Best, Kim

VG

Victoria G.  
Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Love Results@Hand!"

March 12, 2026

5.0

We love \[sensitive content hidden\]. She has been so supportive and quick with getting back to us, making changes, and offering suggestions.

Pros

We have had wonderful support from \[sensitive content hidden\] in setting up our registration site and app. We are also thrilled with the cost and the value for the money we have received.

Cons

N/a. Everything has been great so far. I wish I had more time to learn some of the back end editing so that I didn't have to rely on \[sensitive content hidden\] so much.

Review Source

Response from Results at Hand Software

March 13, 2026

Hi Victoria: Thank you SO much for your incredible review and feedback. We are thrilled R@H's support team and mobile/online tools have been valuable to you during your events! We look forward to working together in the future! Best, Cady

KB

Kiran B.  
Event Manager  
Events Services  
Used the software for: 2+ years

### "Results at Hand - It's a good machine that does the job."

November 4, 2024

3.0

It has always been reliable and the staff has been great for support and they often help me with my build when things get dicey.

Pros

I like the price point, and that it does everything I want it to do.

Cons

I think the navigation and back end interfacing is a bit antiquated. It is a little clunky and a little harder to onboard.

Alternatives considered

[Swoogo](https://www.capterra.com/p/161291/Swoogo/)

Reason for choosing Results@Hand

R@H was cheaper than Swoogo, and we have historically used R@H

Review Source

Response from Results at Hand Software

November 12, 2024

Hi Kiran, thank you for your review! We look forward to serving your organization's events in the future. Avery

SR

Sue R.  
Consultant  
Accounting  
Used the software for: 1-2 years

### "App and Badge Printing"

March 12, 2026

5.0

Pros

The customer support is amazing! Both products were very easy to well received. These are such a great value!

Cons

Nothing to say here! I think they are great! They offer support when needed and were so great to work with.

Review Source

Response from Results at Hand Software

March 13, 2026

Hi Sue: Thank you for the wonderful review! We take great pride in our team and are happy to provide you with guidance and support whenever you need it! We look forward to supporting you during future events. Best, Cady

KW

Kimberly W.  
Chief Experience Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Small Non-profit with large event count loves R@H"

December 5, 2024

5.0

Overall, our organization is extremely pleased with the capabilities of the system. It checks so many boxes, especially since we have over 50 events a year that we need to track registration and invoices for.

Pros

I love the support I get from the R@H team, they are always incredibly responsive, extremely knowledgeable and are so flexible in aiding us in events for our organization. They have guides and videos for almost every question you could have. Our participants love the ease of registration and especially the on-site badge printing and check in!.

Cons

I would love the user interface to be more inuitive, but I know that is a process!

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Results@Hand

Cost, the fact that they are local, available features.

Switched from

[Cvent OnArrival](https://www.capterra.com/p/33227/OnArrival/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[Cvent Registration](https://www.capterra.com/p/10017520/Cvent-Registration/)

The other system was taking up a large piece of our budget, we needed a more affordable but compeltely functional option.

Review Source

Response from Results at Hand Software

December 10, 2024

Hi Kimberly, thank you so much for your review! We are so glad you have enjoyed your experiences with Results at Hand, and we look forward to continuing to serve you in future events. Avery

MS

Madeline S.  
Association Services Coordinator  
Management Consulting  
Used the software for: 6-12 months

### "If you want a stress-free conference app, get Results@Hand!"

May 29, 2025

5.0

Very positive, very easy, very stress-free. I used this app for one of my associations & liked it so much that I used it for another association.

Pros

I love how easy it is to create your app on Results@Hand. It's so user-friendly and really makes a normally stressful task easy and fast. I couldn't say enough positive things about the support team at Results@Hand. They are so quick to respond & typically within one email, they have solved my problem. \[sensitive content hidden\] is great & \[sensitive content hidden\] is great. Always recommending to co-workers.

Cons

I really cannot think of any cons about Results@Hand. If I think of one, I will tell you, but I don't know what there is not to like.

Switched from

[MobileUp](https://www.capterra.com/p/180086/MobileUp/)

We switched because I had used Results@Hand for another conference & found it much easier to set-up so we switched from MobileUp to Results@Hand.

Review Source

Response from Results at Hand Software

May 30, 2025

Hi Madeline, thank you so much for your kind review! We are so glad you have had a positive experience with Results at Hand. We look forward to continuing to support future events of yours! Best, Cady

KC

Kim C.  
President  
Hospitality  
Used the software for: 2+ years

### "Results@Hand Elevates my Conference Experience"

October 23, 2024

5.0

I love working with Results@Hand! They truly are great business partners and elevate the experience at my meetings and events!

Pros

Easy to work with, easy to download, makes a planner's life much more manageable. The staff at Results at Hand are prompt with answering questions for both me as a planner and my attendees. They are rock stars!

Cons

Anything I have a challenge with they are willing to address. If it is an immediate fix, they will make it happen. If I have a suggested feature, they will work to make it happen.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Having a partner to work with on this makes my life as a planner so much more manageable.

Review Source

Response from Results at Hand Software

November 5, 2024

Hi Kim, thank you so much for your review! We are so glad to be your partner, and we are so happy that Results a Hand has simplified your events. Thanks again! Avery

MK

Maureen K.  
Association Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best continuing education app!"

November 25, 2024

5.0

I have used many apps over the years and Results@Hand is my favorite. If your event is providing continuing education credits no other app compares. It is easy as an admin and as a user. It is nice that you can copy and app year after year and just make updates.

Pros

The attendees find the app to be very easy to use. The continuing education credit processes is seamless.

Cons

On the backend the number of tabs along the top is overwhelming sometimes.

Alternatives considered

[Swoogo](https://www.capterra.com/p/161291/Swoogo/)

Reason for choosing Results@Hand

The continuing education function is superior. The attendees and the admin functions are the best.

Review Source

Response from Results at Hand Software

December 3, 2024

Hi Maureen, thank you for your review! We are so glad you enjoy our continuing education feature. We look forward to serving you again in the future! Avery

DK

Dot K.  
Director of Comminucations  
Program Development  
Used the software for: 2+ years

### "Total Time Saver and Attendee Friendly"

December 4, 2024

5.0

After processing CEs manually too many times I can’t wait to use Results at Hand for future large conferences!

Pros

Everything you need to distribute Continuing Education credits is coordinated in 1 place and automatically provides CE certificate links when all steps are completed by the attendee.

Cons

Nothing. Some set up steps are a bit tricky but they provide thorough tutorials.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Results@Hand

Ease of use and comprehensive. Scantrakk was not as easy or efficient to use. Attendees and admins were frustrated with him as error.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

FAR easier for admin and attendee and provides immediate CEs when components are complet.

Review Source

Response from Results at Hand Software

December 10, 2024

Hi there, thank you so much for your review! We are so glad our CEU tracking has made your events easier. We look forward to continuing to serve you in the future. Avery

FS

Fransisco S.  
CEO  
Events Services  
Used the software for: 2+ years

### "Work with the most trusted event management tool because you are worth it."

November 11, 2024

5.0

A fully satisfied user and a loyal one. Kudos Results@Hand for giving us the best.

Pros

It's the leading in event management. A user-friendly platform which elevates your events experience like a pro. Create easy to use event schedules and agendas with Results@hand. sell tickets,offer promo codes . Everything is great in here I can't mention it. Find out your self.

Cons

You will never be dissatisfied if you work with the best.

Review Source

Response from Results at Hand Software

November 19, 2024

Hello Francisco, thank you for your review! We are so glad you enjoy the user friendliness of our app. We look forward to continuing to serve your organization in the future! Avery

ML

Melisa L.  
Director of Membership and Marketing  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great company to work with"

April 2, 2025

5.0

I have been working with them for at least 5 years ago and they are great to work with and always working to improve the product.

Pros

Customer service is excellent. They are great at keeping you on track to get your app built on time.

Cons

What admins see when they first login to the backend can be a little overwhelming. Once you figure out what parts you need, it is fine.

Review Source

Response from Results at Hand Software

April 3, 2025

Hi Melisa! Thank you so much for your review. We are so glad you have had a positive experience with Results at Hand. We look forward to continuing to support future events of yours. Best, Avery

CA

Charlotte A.  
Office Manager  
Building Materials  
Used the software for: 2+ years

### "Straightforward invitations by event links"

November 11, 2024

5.0

Pros

I like how lucid it is to invite people in Results@Hand conferencing by just using a shortened link. Attendees can click on the link to get directed to the conference.

Cons

See no faultlines or bummeds so far that I have experienced it.

Review Source

Response from Results at Hand Software

November 18, 2024

Hello Charlotte, Thanks for your feedback and review. We appreciate it! Kim

SY

Stacy Y.  
Association Manager  
Events Services  
Used the software for: 1-2 years

### "An all inclusive conference app"

November 4, 2024

4.0

It has overall been a great tool for my conferences and I would use it again.

Pros

Results @ Hand has many features that can per personalized to meet the needs at almost any conference. The ability to integrate CE monitoring, attendee engagement and exhibitor gamification makes this a great event tool. The support team is also excellent.

Cons

Sometimes the features are in development so there can me some glitches. The internal and user facing menus and navigation is not the most intuitive.

Review Source

Response from Results at Hand Software

November 12, 2024

Hi Stacy, thank you for your review! We are so glad your organization enjoys the personalization aspect of Results at Hand products. We look forward to serving you in future events. Avery

KG

Kari G.  
Business and Marketing Manager  
Civil Engineering  
Used the software for: 2+ years

### "Best App Available"

November 1, 2024

5.0

We met \[sensitive content hidden\] event a few years ago and after hearing her share information on her app, we knew it was something our Association needed. We put on 8 events a year and our members have loved using the app.

Pros

Excellent customer service and easy to use app

Cons

I do not have anything negative to share.

Review Source

Response from Results at Hand Software

November 8, 2024

Hi Kari, thank you for your review! We are so glad you enjoyed your experience with Results at Hand. Avery

SC

Sabrina C.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Association Mgmt Executives"

November 2, 2024

5.0

I have been a user for almost 4 years and I like the support of our contact \[sensitive content hidden\] and the features of the app are pretty easy to use.

Pros

Overall I feel like it is user friendly for most.

Cons

I wish the function add the sponsor/exhibitor names was much easier. I feel like that could be improved.

Review Source

Response from Results at Hand Software

November 12, 2024

Hi Sabrina, thank you for your review! We are so glad our services are user friendly for your events. Avery

AH

Ashley H.  
Secretary  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Thank you R@H!"

April 10, 2025

5.0

Pros

Quick and helpful response from customer service when I have questions

Cons

Delay from admin portal to live app when additions are made.

Review Source

Response from Results at Hand Software

April 14, 2025

Hi Ashley! Thank you so much for your review. We greatly appreciate your feedback and are so glad you have had a positive experience with Results at Hand. We look forward to serving your organization again in the future. Best, Cady

DO

Donna O.  
President and CEO  
Civic & Social Organization  
Used the software for: 2+ years

### "Great, user-friendly software with lots of member engagement options "

October 25, 2024

5.0

We love Results@Hand and so do our conference attendees!

Pros

Results@Hand is user-friendly for our members and our staff members! We also love all of the engagement opportunity options that are built into the software.

Cons

We don't have any cons - we found the software easy to set up and the Results@Hand staff has been great about questions and support.

Review Source

Response from Results at Hand Software

November 5, 2024

Thank you so much for your review, Donna! We are so glad you enjoy the user-friendliness of our app. We are glad to be your partner for all things event management software. Thanks again! Avery

AS

Amber S.  
Program and Event Director  
Libraries  
Used the software for: 2+ years

### "Well worth it!"

November 1, 2024

5.0

We've used R@H for our event app for the last 3 years and we've used their badge printing software and equipment for 2 years. We are definitely happy customers!

Pros

Its easy to use and the staff at R@H are so helpful with any and all questions and concerns.

Cons

Sometimes attendees struggle to navigate the app, but I think the attendees would struggle with any app.

Review Source

Response from Results at Hand Software

November 8, 2024

Hi Amber, thank you for your review! We are so glad you enjoy the ease of use of our services. Avery

AC

Alyson C.  
Vice President  
Events Services  
Used the software for: 2+ years

### "R@H is the best app!"

November 1, 2024

5.0

Pros

I love the ability to make it our own and the continuous updates being added to improve the app!

Cons

I would like to see when people access and use the app - a timestamp.

Review Source

Response from Results at Hand Software

November 8, 2024

Hi Alyson, thank you for your review! We are so glad you have enjoyed using our event services. Avery

KG

Kareena G.  
Event Manager  
Events Services  
Used the software for: 1-2 years

### "Results@Hand is a valued partner who "gets" how events work"

September 9, 2025

5.0

Our second year working with Results@Hand was even better than the first. After partnering with us for one full event cycle they were able to offer valuable tips and small but impactful changes that allowed us to leverage their system even further. Our event team is small, so we need partners who offer simple solutions that pack a punch and save us time. That's exactly what we've found with Results@Hand.

Pros

This is our second year working with Results@Hand and we continue to be impressed. The system is user-friendly for tech-challenged attendees, and the portal is intuitive for my team as we build and manage the event. We love how customizable the app is while still being simple to create/use. The Results@Hand team offers great customer support from pre-conference planning through onsite execution. They are great partners who "get" how events work.

Cons

Each year we have a short list of minor tweaks that would enhance our experience - personal preferences for how some of the reports are pulled, etc. But the great thing is that the R@H team is open and eager to hear the feedback, and their development team continually rolls out updates that address those requests. So, any small "cons" turn into areas to collaborate - which we love.

Review Source

Response from Results at Hand Software

September 10, 2025

Hi Kareena-- Thank you so much for your kind review! We truly value your continued support and helpful feedback. We look forward to continuing to work together during future events! Best, Cady

JS

Jimmy S.  
Human Resources manager  
Human Resources  
Used the software for: 2+ years

### "Smooth, Supportive, and Exceptional Value: Results@Hand Delivers"

August 27, 2025

5.0

Reliable, intuitive, and affordable. Excellent customer support streamlines registration, check‑in, badge printing, and live updates. Some minor interface clunkiness in gaming and navigation remains.

Pros

Exceptional value, superb customer support, intuitive for both planners and attendees, seamless event and conference management, truly enhances every attendee’s experience.

Cons

Interface can feel clunky, lacks intuitive attendee game and scoring setup, and may require strong internet airing limitations in accessibility and onboarding.

Review Source

Response from Results at Hand Software

August 29, 2025

Hi Jimmy--thank you so much for the kind review and helpful feedback! We are thrilled you found R@H software and customer support helpful during your event. We look forward to supporting you during future events! Best, Cady

AP

Andrew P.  
Manager  
Human Resources  
Used the software for: 2+ years

### "Best Value Event Tool: Smooth Setup, Mobile Engagement, Outstanding Support"

August 27, 2025

5.0

Highly intuitive, reliable, and cost-effective. Exceptional support simplifies setup, check‑in, and mobile engagement—elevating event management from start to finish.

Pros

Highly affordable, intuitive, and robust—delivers smooth event and email workflows, seamless mobile access, and outstanding support.

Cons

Exhibitor game unintuitive, initial access glitches on some devices; reporting lacks depth, and lead retrieval felt clunky.

Review Source

Response from Results at Hand Software

August 29, 2025

Hi Andrew, thank you for your review! We greatly appreciate all of your feedback. We're happy we were able to help your event succeed! We look forward to supporting your events in the future. Best, Cady

VR

Verified Reviewer  
Product Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Smooth Event Management Using Results@Hand"

April 14, 2025

5.0

Overall, I had a good experience with Results@Hand. It made managing Events easier by handling things like registration, speaker submissions, and schedules all in one place. It took a little time to get used to, but once I did, it really helped keep everything organized and running smoothly

Pros

This is the best Solution for managing events whether they are virtual, in-person, or hybrid. It handles speaker submissions, registration, and educational programs, and also helps create event schedules and badges. Educational apps are extremely helpful for staying connected with classes and training sessions. Mobile event apps are also effective in boosting engagement for everyone and improving ROI

Cons

The thing I liked least about Results@Hand is that the interface wasn’t very easy to use at first, especially for new users. Also, some customization options felt limited unless you had tech help. But overall, it still works well once you get used to it

Review Source

Response from Results at Hand Software

April 16, 2025

Thank you for your review! We are so glad you have had a positive experience with Results at Hand. We look forward to supporting your events in the future. Best, Cady

AS

Alina S.  
Event Coordinator  
Events Services  
Used the software for: 1-2 years

### "Empowering events and associations with Results @hand"

November 2, 2025

5.0

It's an all-in one suite for events and associations and I appreciate everything that it comes along with.

Pros

Let me start by first admitting that this is the best event management software with strong customer support and responsiveness. Good value for money especially for associations and nonprofits. Results@hand let's you build a branded registration portal for your attendees to sign up for your events. Mobile event app for you events which improves attendees experience.

Cons

My only concern is that some features like advanced analytics have rough edges in user experience but it's an excellent tool.

Review Source

Response from Results at Hand Software

November 3, 2025

Hi Alina, Thank you for your review and feedback! We're happy you find R@H products helpful to improve attendee experience! We look forward to working together in the future. Best, Cady

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