--- title: "Service-Intel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Service-Intel Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more." source_url: "https://www.capterra.com/p/10022556/Service-Intel/" page_type: "product" language: "en" --- # Service-Intel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Service-Intel ## What is Service-Intel? Service-Intel is a software application for independent auto repair shops delivering predictive maintenance reporting. We gather data from a shop's management system, assessing vehicle daily usage, and leverage recommended intervals to predict when services are due. This analysis enables the software to proactively signal service requirements , send timely reminders, thereby assisting shops in preemptively addressing vehicle needs. ## What is Service-Intel used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service-Intel?[Manage this product listing](https://www.g2.com/products/service-intel/claim_requests/new?auto=true) ## Service-Intel Overview Updated August 2026 AI summary Service-Intel offers small auto repair businesses a suite of tools for managing appointments, billing, customer relationships, and work orders, with additional features like alerts, chat, and marketing management. Supporting inventory tracking and multi-location operations, it helps organize daily shop activities and customer communications. Service-Intel is accessible via cloud, Mac, Windows, and web-based platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service-Intel 0.0 VS. [### ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price $39.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (661) Value For Money 0.0 (0) Value For Money 4.7 (623) Customer Service 0.0 (0) Customer Service 4.6 (591) ## Service-Intel alternatives [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) [4.8 (747)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/216500/Autoleap/) Highest Rated [AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [4.9 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/) Starting price $59.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147213/AutoRepair-Cloud/) [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) [4.2 (263)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61551/NAPA-TRACS/) [Torque360](https://www.capterra.com/p/230557/Torque360/) [4.9 (54)](https://www.capterra.com/p/230557/Torque360/reviews/) Starting price $99.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230557/Torque360/) ## FAQs about Service-Intel Overview ### What company size and specific industries is Service-Intel built for? Service-Intel is designed for independent automotive repair facilities, fleet managers, and enterprise automotive shops. It fits businesses of different sizes within the automotive service sector, from smaller repair operations to large-scale shop networks and fleet-focused organizations. Features and Usability ### What are the key features of Service-Intel? Service-Intel offers CRM, customer database, customer history, and service history for managing client records. It also includes work order management, inspection management, maintenance scheduling, appointment scheduling, and reminders, plus billing and invoicing, quotes and estimates, inventory management, reporting and statistics, chat and messaging, and alerts and notifications. Pricing ### How much does it cost and what fees or limitations are included? Service-Intel starts at $349 per month for the CRM full service program, billed as a flat rate. The plan includes appointment reminders, 30+ service item campaigns, 2-way texting, vehicle-specific campaigns, and a bi-directional calendar. No free plan or trial is listed. Integrations ### Which third-party tools and platforms does Service-Intel integrate with? Service-Intel integrates with automotive shop and dealer systems including ALLDATA Shop Manager, Auto Shop Writer, Automan POS, Dealertrack DMS, LANKAR, Manager SE, NAPA TRACS, Tekmetric, and Shop Boss. It also connects with Omnique, Protractor, ServiceShop, Shop4D, Shopware, YES-POS, COSTAR, and NAPA Fleet Intelligence. Getting Started and Support ### What training and onboarding options does Service-Intel offer? Service-Intel provides live online sessions and videos to help teams get started. Live online sessions support guided setup and real-time instruction, while videos offer self-paced viewing for learning core features and reviewing steps as needed. Getting Started and Support ### What customer support options does Service-Intel offer? Service-Intel offers email/help desk, phone support, and chat. Support is available through these channels for users who need assistance with setup, troubleshooting, or account questions. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,452 Auto Repair reviews Capterra data shows that buyers of auto repair software rank the following features as their top priorities: - **Billing & Invoicing** (**56%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**53%**) - **Work Order Management** (**48%**) Service-Intel supports all three of the features reviewers rate most important: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help auto repair businesses create accurate estimates, manage repair jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep work moving and maintain clear financial records. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Service-Intel 20 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Multi-Location: Manage and support multiple locations - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Service History: Track work performed and resources used for past customers, sites, or assets - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10022556/Service-Intel/pricing/) SMS Integration $349.00 Flat Rate,Per Month CRM full service program $349.00 Flat Rate,Per Month It includes: - Appointment reminders, 30+ service item campaigns, 2-way texting,vehicle specific campaigns, bi-directional calendar, Websites, SEO, SMS integrated appointment API $399.00 Flat Rate,Per Month ## Integrations [ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[ Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[ Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[ Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[ Shopware](https://www.capterra.com/p/145605/Shopware/)[ Omnique](https://www.capterra.com/p/118771/Omnique/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.