# Service-Intel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Service-Intel Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/10022556/Service-Intel --- # Service-Intel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Service-Intel ## What is Service-Intel? Service-Intel is a software application for independent auto repair shops delivering predictive maintenance reporting. We gather data from a shop's management system, assessing vehicle daily usage, and leverage recommended intervals to predict when services are due. This analysis enables the software to proactively signal service requirements , send timely reminders, thereby assisting shops in preemptively addressing vehicle needs. ## What is Service-Intel used for? [Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service-Intel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://service-intel.com/&name=Service-Intel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service-Intel 0.0 VS. [4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price $179 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (744) Value For Money 0.0 (0) Value For Money 4.7 (689) Customer Service 0.0 (0) Customer Service 4.9 (714) ## Service-Intel alternatives [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [ARI](https://www.capterra.com/p/201737/ARI/) [4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/) Starting price $39.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201737/ARI/) ## FAQs about Service-Intel Overview ### What company size and specific industries is Service-Intel built for? Service-Intel is designed for independent automotive repair facilities, fleet managers, and enterprise automotive shops. It fits organizations in the automotive service sector, from smaller repair businesses to larger commercial operations that manage vehicle maintenance and shop services. Features and Usability ### What are the key features of Service-Intel? Service-Intel includes work order management, appointment scheduling, maintenance scheduling, and inspection management for service operations. It also offers CRM, customer database, customer history, and service history, plus billing and invoicing, quotes and estimates, inventory management, alerts and notifications, chat and messaging, reporting and statistics, and point of sale. Pricing ### How much does it cost and what fees or limitations are included? Service-Intel starts at $349 per month for the CRM full service program, billed as a flat rate. The plan includes appointment reminders, 30+ service item campaigns, 2-way texting, vehicle-specific campaigns, and a bi-directional calendar. No other fees or pricing limits are listed. Integrations ### Which third-party tools and platforms does Service-Intel integrate with? Service-Intel connects natively to shop management and dealership platforms including ALLDATA Shop Manager, Auto Shop Writer, Automan POS, COSTAR, Dealertrack DMS, FastTrak, LANKAR, Manager SE, NAPA Fleet Intelligence, NAPA TRACS, Omnique, Protractor, ServiceShop, Shop Boss, Shop4D, Shopware, Tekmetric, and YES-POS. Getting Started and Support ### What training and onboarding options does Service-Intel offer? Service-Intel provides live online sessions and videos for training. Live online sessions support guided instruction with a trainer, while videos offer self-paced reference for learning product functions and reviewing steps as needed. Getting Started and Support ### What customer support options does Service-Intel offer? Service-Intel provides Email/Help Desk, Phone Support, and Chat. No reviewer feedback on support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. Users can rely only on the listed support channels for contact. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Service-Intel 20 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Track work performed and resources used for past customers, sites, or assets Allows fleets and service businesses to track information about their vehicles. Creating, assign, and track jobs and/or tasks for work orders ## Pricing SMS Integration $349.00 Flat Rate,Per Month CRM full service program $349.00 Flat Rate,Per Month It includes: - Appointment reminders, 30+ service item campaigns, 2-way texting,vehicle specific campaigns, bi-directional calendar, Websites, SEO, SMS integrated appointment API $399.00 Flat Rate,Per Month ## Integrations [ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[ Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[ Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[ Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[ Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[ Shopware](https://www.capterra.com/p/145605/Shopware/)[ Omnique](https://www.capterra.com/p/118771/Omnique/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.