--- title: "Digitap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Digitap Software - reviews, pricing plans, popular comparisons to other Client Onboarding products and more." source_url: "https://www.capterra.com/p/10022586/Onboarding-Suite/" page_type: "product" language: "en" --- # Digitap Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Digitap ## What is Digitap? Onboarding Suite by Digitap is a digital customer onboarding platform for banking and fintech. The software enables identity verification and KYC processes. It provides Aadhaar-based KYC, paperless XML, cKYC, DigiLocker integration, video KYC, OCR to validate identity documents, facial recognition with liveness detection, e-signing of documents, and mandate setup for auto-debit. ## What is Digitap used for? [KYC](https://www.capterra.com/kyc-software/)[Client Onboarding](https://www.capterra.com/client-onboarding-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digitap?[Manage this product listing](https://www.g2.com/products/customer-onboarding-suite/claim_requests/new?auto=true) ## Digitap Overview Updated September 2026 AI summary Digitap offers small and midsize businesses tools for client onboarding and KYC processes, supporting identity verification, biometrics, document management, and compliance management. With features such as liveness detection and risk management, it helps organizations verify client identities and assess risk. Digitap provides API access and is available via cloud, SaaS, web, Mac, and Windows deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digitap 5.0 (1) VS. [### Shufti](https://www.capterra.com/p/181317/Shufti-Pro/) [4.2 (45)](https://www.capterra.com/p/181317/Shufti-Pro/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.1 (45) Value For Money 5.0 (1) Value For Money 3.9 (39) Customer Service 3.0 (1) Customer Service 4.0 (41) ## Digitap alternatives [Persona](https://www.capterra.com/p/199701/Persona/) [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199701/Persona/) Highest Rated [DigiGo](https://www.capterra.com/p/10043602/DigiGo/) [5.0 (10)](https://www.capterra.com/p/10043602/DigiGo/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10043602/DigiGo/) [iCOMPASS](https://www.capterra.com/p/10037254/iCOMPASS/) [5.0 (3)](https://www.capterra.com/p/10037254/iCOMPASS/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10037254/iCOMPASS/) [Signzy](https://www.capterra.com/p/10009382/Signzy/) [5.0 (2)](https://www.capterra.com/p/10009382/Signzy/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009382/Signzy/) ## FAQs about Digitap Overview ### What company size and specific industries is Digitap built for? Digitap is designed for banks, NBFCs, FinTech companies, and other online businesses. It is suitable for organizations of different sizes within these sectors, especially those that need a solution built for digital financial services and internet-based operations. Features and Usability ### What are the key features of Digitap? Digitap offers API access, biometrics, and liveness detection for identity verification workflows. It also includes client management, document management, onboarding, compliance management, and risk management features, covering verification, record handling, regulatory checks, and customer setup in one platform. Getting Started and Support ### What training and onboarding options does Digitap offer? Digitap provides live online sessions and documentation to help teams get started. Live online training supports guided setup and direct instruction, while documentation gives users written reference material for self-paced review and feature lookup as needed. Getting Started and Support ### What customer support options does Digitap offer? Digitap provides email/help desk and chat support for customer assistance. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 102 Client Onboarding reviews Capterra data shows that buyers of KYC software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Identity Verification** (**61%**) - **Risk Management** (**47%**) Digitap includes **Identity Verification** and **Risk Management**, giving businesses the tools to confirm customer identities and assess potential compliance or fraud concerns during onboarding. However, it does not include **Secure Data Storage**. By supporting **Identity Verification** and **Risk Management**, Digitap helps teams reduce verification risk, improve due diligence, and make more informed customer approval decisions. Identity Verification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Validating the identity of an individual or entity through verification of personal information or credentials Risk Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Client Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Compliance Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Onboarding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Digitap 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Branding: Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. - Client Management: Manage contact details and communication with clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Document Management: Store, manage, and track all electronic documents in a centralized location - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SS Smruthy S. Manager Information Technology and Services ### "One of the best digital onboarding suite in the market" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 13, 2024 Pros All in one suite for perfect digital onboarding journey. Cons The trial period could have been for 2 months. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.