# WorkSight Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WorkSight the right Human Resources solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10022587/WorkSight/reviews --- WorkSight 4.7 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WorkSight Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews JD Jillian D ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't have to worry about our payroll taxes, the payroll entry is simple, and the software is very user friendly.“ September 18, 2023 TL Thomas L CEOMotion Pictures and Film, 11 - 50 employeesUsed the software for: More than 2 years. “So easy to use, I've called them often and after hours, they always respond with the help we need and give suggestions on how to make payroll or HR better!“ September 21, 2023 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hunter S. COO Media Production Used the software for: Less than 6 months ### "Great for small businesses and everything in between." September 25, 2023 4.0 Overall it has taken a lot of my plate personally and I am super grateful for that. Pros The team gets back to you promptly and it is very easy to submit reimbursements which I really like. Cons I do wish there was a little bit better UI on the website to access everything, some more thought in design would be heavily appreciated. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing WorkSight Personal connections and the intention to scale meant we would probably need someone to manage our benefits and workers compensation eventually so we decided to not do it in house. Review Source JD Jillian D. Manager Construction Used the software for: Less than 6 months ### "I am so glad I found you! " September 18, 2023 5.0 Overall I couldn't be more grateful to have you guys as our HR/Payroll company. I know that I have people I can rely on for all my questions and HR needs. Pros We have tried multiple other payroll companies and after signing up with you guys I have had so much lifted off of my plate. My administrative tasks are completely a one gal show and having your team behind me has been the best decision we have made this year. I don't have to worry about our payroll taxes, the payroll entry is simple, and the software is very user friendly. Not to mention if I ever have any questions you respond almost immediately and always respond in the most friendly manner. Cons The only thing that could improve is the timeliness of payroll being deposited. Some days its a day before payday and other times its the day of. QuickBooks would pay people 2 days early which was really nice and it was always that way so our employees could count on that. Reason for choosing WorkSight Price, customer service, and the onboarding demo was exceptional. Switched from [Paylogic](https://www.capterra.com/p/219147/Paylogic/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Quickbooks was expensive and Paylogics software was extremely hard to navigate and visually displeasing. They also were unable to fix some payroll taxes being inconsistent with an employee which was frustrating. Review Source AS Angela S. Client Relations Financial Services Used the software for: 2+ years ### "Quick response" September 25, 2023 3.0 Overall the system is easy to use and the support team is great! Pros I consistently received quick responses to my requests for assistance and trouble-shooting. This is much appreciated as I like to solve issues quickly and not have to wait and go back to things multiple times. Cons Would like a more robust PTO request process. Ex: Ability to adjust employee requests without denying the request and sending back to employee. Review Source VR Verified Reviewer CEO Computer Software Used the software for: Less than 6 months ### "Great PEO with much better options than others that I found" September 26, 2023 5.0 They have been incredibly friendly and helpful. I want our relationship to be long term Pros Easy onboarding and very simplified payment tools Cons The design was occasionally counterintuitive, but that may have been from built in redundancies Alternatives considered [Oasis Insight](https://www.capterra.com/p/165737/Oasis-Insight/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[TriNet](https://www.capterra.com/p/192254/TriNet/) Reason for choosing WorkSight The pricing was so much better and the team was super responsive. The others all took nearly a week to reply Review Source TT Tiffany T. Bookkeeper Oil & Energy Used the software for: 6-12 months ### "Much happier with Teamworks services than our previous payroll service" September 18, 2023 5.0 So far we have been thankful for the quick and helpful customer service. Pros Automatic payment of state and federal taxes is extremely important to our company as well as the unemployment payments since we have employees in multiple states. The customer service and responding quickly to questions is another important feature to us. Cons So far it has been better than Paychex in every way! Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing WorkSight \[sensitive content hidden\] had been happy with your services with other clients. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) They didn't keep up on our state and federal taxes like we requested and each month would change what was automatically paid. Things weren't consistently paid on time. Review Source MB Missy B. General Manager Retail Used the software for: 2+ years ### "Payroll Plus" September 20, 2023 5.0 I've used Teamworks for almost 10 years now. We have gone through many upgrades, employee structure changes, employees, new handbook, etc. Throughout it all, the customer service from \[sensitive content hidden\] has been top-notch. Both are very knowledgeable and patient and have always adequately handled our questions and concerns. Pros Teamworks payroll helps tremendously with my hectic schedule. It's easy to use and maximizes my time. The number 1 reason we stay with Teamworks is for the customer service. Our rep is a rockstar! Cons Reports. Since the last upgrade, I've had issues with pulling my reports. I'm very thankful for our rep, \[sensitive content hidden\], who has the patience to help me get what is needed. Reason for choosing WorkSight Previous employee chose TW. Review Source NS Nelson S. Financial Manager Real Estate Used the software for: 2+ years ### "Teamworks is Great" September 15, 2023 5.0 Teamworks is hour go to HR team. We rely on them to help us take care of our employees. Pros Teamworks cares about their clients. Anytime we have need to reach our for guidance or support they have the answer quickly. Cons The only knock on Teamworks is that they aren't in house. Review Source TL Thomas L. CEO Motion Pictures and Film Used the software for: 2+ years ### "Wonderful addition to our company! " September 21, 2023 5.0 They're overall knowledge and willingness to help our small company, we get the treatment of a Fortune 500 company! Pros So easy to use, I've called them often and after hours, they always respond with the help we need and give suggestions on how to make payroll or HR better! Cons Nothing yet after years of their help to us! Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing WorkSight Support and knowledge Review Source JR Jerry R. CEO Computer Software Used the software for: 2+ years ### "Excellent payroll and benefits service for small to medium business" September 15, 2023 5.0 They’ve provided excellent and responsive service any times I’ve had a question of issue. Pros Teamworks is very cost effective, much less expensive than other PEOs. And their customer service, even for a small startup like mine, has been excellent. Cons There are loads of reports available and it would be helpful for more info about which are the most important (such as getting payroll by quarter by person, which I have to look for each time) Reason for choosing WorkSight Local, low cost, comprehensive, great service. Review Source DG Dennis G. Managing Member Health, Wellness and Fitness Used the software for: 2+ years ### "Teamworks offers all the sevices that we need." September 18, 2023 5.0 The Teamworks staff is very responsive to our questions.Their advice on personnel discipline issues has been critical for us. Pros The human resource advice is critical to our protection in difficult situations.Teamworks processing of our Employee Retention Credit claims was great. Cons We have no complaints with service or response to our requests. Review Source AW Alana W. Controller Wholesale Used the software for: 2+ years ### "Excellent & Professional" September 20, 2023 4.0 Pros quick responses on customer service related issues Cons The new employee onboarding hasn't been the best and needs some improvement. No follow-up with new employees on use of timeclock software, making sure they have access to everything to get started, etc. Review Source EE Eric E. Executive Director Government Administration Used the software for: 2+ years ### "Teamworks - reliable payroll and benefits service provider" October 3, 2023 5.0 Great. Couldn’t be happier with your service Pros Dependable service for a critical element of running a business Cons With a good deal of employee position swapping, using more generic engagement tools like “payroll@teamworks” or “benefits@teamworks.com” could allow for frequent internal teamworks employee movement without causing challenges for third party users. Review Source SC Sherry C. ADM/CNO Health, Wellness and Fitness Used the software for: 2+ years ### "Teamworks has been GREAT. All employees there have been helpful and always . " September 20, 2023 4.0 My Teamleader at Teamworks is exceptional and is always available to help me. HR leader at Teamworks also great. I can honeset Pros Easy to use and easy to navigate through. Cons There were no aspects of the TWG that I did not like. Reason for choosing WorkSight TWG was already in place here when I started in 2016. Review Source WP Whitnee P. CFO Sports Used the software for: 2+ years ### "Great service " September 27, 2023 5.0 We haven't had a single bad experience with Teamworks. The one time payroll MIGHT have been late due to a bank issue, they notified us in advance (and instead of posting at 12 am it still posted by 12pm that day). They are always on top of things and communicate clearly. Pros I like how responsive they are and how they work with my needs. Cons To add new services you have to follow up. They don't hound you to add their other services. Which can be good, but also if you want those services it's in your court. Review Source CE Carlene E. Office Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Our experience " September 20, 2023 5.0 They are great. Pros They have been great to work with. Everyone has been willing and able to help whenever I need it. They are great to work with. Cons Honestly, there are no cons for us at this time they have been great. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) They would keep forgetting to keep up with us on our Workers comp and it ended up being cancelled one to many times Review Source JU Jared U. Dentist Medical Practice Used the software for: 1-2 years ### "Great service, competitive pricing" September 25, 2023 5.0 Pros Good recommendations for ancillary products and services, good management of my particular business Cons Some elements of the website are a little obscure until shown how to locate Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Review Source GT Geneva T. Office Manager Medical Practice Used the software for: 2+ years ### "Great service for the price!" September 20, 2023 5.0 I have had only great experiences with Teamworks! They have always been professional and efficient in their work! Pros The service is very easy to use and the staff is friendly and efficient! Cons That they do not open til 9am Pacific time. Review Source DG Darcy G. Office Mnager Hospital & Health Care Used the software for: 2+ years ### "review" September 20, 2023 5.0 great team ! Pros \[sensitive content hidden\] were amazing while I was learning ! Cons I had issues with logging in every week for a couple weeks. Review Source JJ Jacob J. Independent Agent Insurance Used the software for: 6-12 months ### "The People Make Teamworks Great" September 25, 2023 5.0 It's been good. Getting quartly tax payments with payroll done were very beneficial, both for saving me some costs in taxes, but also with the quick support with just an email, or a few text messages. Pros I like that they were referred to me by my accountant that said they were good, and they were. Things were easy, I got support from my point of contact with a simple text message. I've received quarterly emails asking for clarification on my quarterly pay-roll and taxes. Cons The online portion was hard to make work, but I think that's more because of my situation being a one-person company than it was any shortcomings of teamwork group software. Review Source TH Tyler H. CFO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Payroll" September 15, 2023 5.0 Pros They handle our business so I don't have to worry about HR. Cons Software access to data could be improved Review Source BR Bailey R. Office Manager Architecture & Planning Used the software for: Less than 6 months ### "Great service" September 15, 2023 4.0 Pros Everyone at Teamworks is easy to reach and provides fast support for any issue we have. There hasn’t been a time where an issue has been unable to be resolved and I know I can turn to Teamworks with any question or concern. Cons Sometimes it is hard to know who to contact about what issue because there are different people for each department. If I send a question to the wrong person though they are good about making sure it gets to the right one. Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Time Clock](https://www.capterra.com/time-clock-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.