--- title: "Zest MSP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zest MSP Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more." source_url: "https://www.capterra.com/p/10022681/Zest-MSP/" page_type: "product" language: "en" --- # Zest MSP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zest MSP ## What is Zest MSP? Zest MSP is a professional services automation (PSA) software tailored for managed service providers (MSPs), IT services, and tech consultants. It is ready to use immediately, bypassing the complex setup typical of traditional PSA systems. Designed for MSP-specific needs, the software includes pre-configured settings and workflows from industry experts. Zest MSP streamlines workload management for MSP technicians through automated prioritization and ticket urgency scoring. An optimized workfeed distributes tasks efficiently, while health trackers and key performance indicators monitor customer account health. The software also provides account comparison reports for performance benchmarking. For operational efficiency, Zest MSP offers task and time management tools, alongside intuitive time tracking for technicians. It aids MSP management with company health tracking, performance forecasting, and clear task assignments to minimize ticket delays and improve timesheet accuracy. ## What is Zest MSP used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zest MSP?[Manage this product listing](https://www.g2.com/products/zest-msp/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zest MSP 0.0 VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price Contact vendor Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (253) Value For Money 0.0 (0) Value For Money 3.9 (239) Customer Service 0.0 (0) Customer Service 3.9 (242) ## Zest MSP alternatives [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Zest MSP Overview ### What company size and specific industries is Zest MSP built for? Zest MSP is designed for managed service providers, IT service providers, and technology consultants. It is built for organizations in the technology and IT services sector rather than for a specific company size, making it suitable for firms that deliver managed support and consulting services. Features and Usability ### What are the key features of Zest MSP? Zest MSP includes help desk management, support ticket management, issue management, and remote monitoring & management for service operations. It also offers task management, task scheduling, workflow, and prioritization, plus time & expense tracking, timesheet management, forecasting, monitoring, and real-time reporting with KPIs and performance metrics. Integrations ### Which third-party tools and platforms does Zest MSP integrate with? Zest MSP integrates with 10 third-party tools, including PSA, documentation, and accounting platforms such as Addigy, Google Calendar, Hudu, IT Glue, Level, Microsoft Outlook, NinjaOne, QuickBooks Online, Quoter, and Xero. ## Features AI summary Based on 1,987 Remote Monitoring and Management reviews Capterra data shows that buyers of Managed Service Providers (MSP) rank the following features as their top priorities: - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Zest MSP supports **Remote Monitoring & Management**, which helps IT teams oversee endpoints and maintain visibility across client environments. However, it does not include **Remote Access/Control** or **Server Monitoring**. Instead, it offers **Backup and Recovery** (**73%**), another feature reviewers rate highly. This gives businesses a way to protect data and restore systems after outages or other issues, helping teams reduce downtime and maintain service continuity. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Backup and Recovery Create backups and provide methods to recover deleted/lost data Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Forecasting Form predictions based on past and present data/trends Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Zest MSP 22 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Forecasting: Form predictions based on past and present data/trends - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - KPIs: Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests. --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ Quoter](https://www.capterra.com/p/117768/Socket/)[ Addigy](https://www.capterra.com/p/154787/Addigy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.