# Best CX Genie Alternatives 2026 | Capterra

> Looking for alternatives to CX Genie? Find out how CX Genie stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/10022689/CX-Genie/alternatives

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# Alternatives to CX Genie

[4.0 (2)](https://www.capterra.com/p/10022689/CX-Genie/#reviews)

Write a Review!

[View Profile](https://www.capterra.com/p/10022689/CX-Genie/)

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## Top CX Genie Alternatives

CX Genie

* * *

Starting from:

$14.99/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.0 (2)](https://www.capterra.com/p/10022689/CX-Genie/#reviews)

Ease of Use

4.5

Customer Service

4.0

Features

3.0

Value for Money

5.0

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (1131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Ease of Use

4.4

Customer Service

4.3

Features

4.4

Value for Money

4.0

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.8 (5)](https://www.capterra.com/p/10031687/Text-App/#reviews)

Ease of Use

4.8

Customer Service

5.0

Features

4.8

Value for Money

4.6

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All CX Genie Alternatives

At a Glance

Top Alternatives for CX Genie

-   [Intercom](#product_f9409c84-4f61-4fde-af2d-a6d200b49f49)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Text](#product_ced4ecd6-e1a5-45f3-9298-ae50ea0dc7ac)
-   [Front](#product_a6da2984-e0b1-40b5-ba19-a6d200b42fbe)
-   [Tidio](#product_454d70b3-4cee-4453-8c17-a6d200b70c43)

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by Front

[4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/)

Front enables teams to streamline customer communication to deliver exceptional service at scale. [Learn more about Front](https://www.capterra.com/p/132901/Front/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

by OpenAI

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans. [Learn more about ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

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## [Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

by Chatbase.co

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website. [Learn more about Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

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## [Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

by Writesonic

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

No-code chatbot building platform used to create & integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack & more. [Learn more about Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

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## [Wati](https://www.capterra.com/p/204314/WATI/)

by WATI.io

[4.6 (202)](https://www.capterra.com/p/204314/WATI/reviews/)

End-to-end WhatsApp API solution designed for small and medium-sized businesses for efficient sales, marketing, and customer support. [Learn more about Wati](https://www.capterra.com/p/204314/WATI/)

Compare

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [Zipchat](https://www.capterra.com/p/10014211/Zipchat/)

by Zipchat

[4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/)

Zipchat is the AI Agent for e-commerce — selling, supporting, and marketing automatically across channels with zero complexity. [Learn more about Zipchat](https://www.capterra.com/p/10014211/Zipchat/)

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## [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

by Denser AI

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. [Learn more about Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

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## [Freshchat](https://www.capterra.com/p/158117/Freshchat/)

by Freshworks

[4.1 (115)](https://www.capterra.com/p/158117/Freshchat/reviews/)

Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. [Learn more about Freshchat](https://www.capterra.com/p/158117/Freshchat/)

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## [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

by inConcert

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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## [Kustomer](https://www.capterra.com/p/158128/Kustomer/)

by Kustomer

[4.6 (79)](https://www.capterra.com/p/158128/Kustomer/reviews/)

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. [Learn more about Kustomer](https://www.capterra.com/p/158128/Kustomer/)

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Software Found In

-   [Chatbot Software](https://www.capterra.com/chatbot-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [Workflow Management Software](https://www.capterra.com/workflow-management-software/)
-   [Customer Engagement Software](https://www.capterra.com/customer-engagement-software/)
-   [Customer Communications Management Software](https://www.capterra.com/customer-communications-management-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)