# Benchmarcx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Benchmarcx Software - reviews, pricing plans, popular comparisons to other Data Analysis products and more.

Source: https://www.capterra.com/p/10022693/Benchmarcx

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# 

 Benchmarcx Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Benchmarcx

## What is Benchmarcx?

Benchmarcx is a candidate experience benchmarking software that provides insights into recruitment processes. It compares hiring practices with industry leaders, offering data points to measure performance against competitors. The platform highlights gender equity and inclusive hiring, identifying biases for improvement. Benchmarcx integrates with any ATS, simplifying data collection via survey links and presenting results on an intuitive dashboard. The software is designed for organizations to enhance hiring strategies with data-driven insights to attract and retain top talent.

## What is Benchmarcx used for?

[Survey](https://www.capterra.com/survey-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Benchmarcx

4.3 (4)

VS.

[### UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,549)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting Price

Contact vendor

Starting Price

$35

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.6 (1,549)

Value For Money

4.8 (4)

Value For Money

3.9 (1,211)

Customer Service

5.0 (4)

Customer Service

4.2 (1,143)

## Benchmarcx alternatives

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,354)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[Workday Adaptive Planning](https://www.capterra.com/p/130072/Adaptive-Insights/)

[4.5 (230)](https://www.capterra.com/p/130072/Adaptive-Insights/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/130072/Adaptive-Insights/)

[Lebesgue](https://www.capterra.com/p/238852/Lebesgue/)

[4.9 (43)](https://www.capterra.com/p/238852/Lebesgue/reviews/)

Starting price

$59.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/238852/Lebesgue/)

Highest Rated

[Octimine](https://www.capterra.com/p/227649/Dennemeyer-Octimine/)

[5.0 (1)](https://www.capterra.com/p/227649/Dennemeyer-Octimine/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/227649/Dennemeyer-Octimine/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Visual Analytics

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

Benchmarking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Compare key metrics for the business against prominent players in the industry

Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Discovery

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Discover and connect variety of data sources to the application for analysis

Data Visualization

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Graphical representation of data

Benchmarcx 9 features

Compare key metrics for the business against prominent players in the industry

Evaluating strengths and weaknesses of companies with the same target audience

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Discover and connect variety of data sources to the application for analysis

Graphical representation of data

Edit and personalize data view as needed

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

View and track pertinent metrics to find patterns and gain insights from data

Interact with data visualization elements, such as charts and graphs, to drill down into data

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Features

4.3 (4)

4.3

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KP

Kath P.

General manager

Mental Health Care

### "Enjoying the use of Benchmarcx"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 4, 2025

it's been great and easy to get started I have had an excellent experience with BenchmarCX!. \[sensitive content hidden\] and the team are professional, responsive, and really takes the time to show what the results are telling us. The platform is easy to use and provides valuable insights that helped improve our customer experience. Highly recommend BenchmarCX for anyone looking to elevate their candidate experience strategy!

Pros

Provides great evidence to demonstrate the quality of our service our talent team are providing. Also helps us to focus on opportunities to improve moving forward

Cons

would love more completed surveys to add to our data across all benchmarks otherwise a couple of problematic scores can really damage the overall results we have received

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Thank you so much for the fantastic review—and for sharing how Benchmarcx is helping your team showcase service quality and uncover new opportunities to improve. We love hearing how it's supporting your talent team's growth and strategy! We’re also so glad to hear your experience with the platform and our team has been smooth and impactful. That kind of feedback means everything to us. Thanks again for the recommendation—it’s a pleasure working with you! – The Benchmarcx Team

LC

Lorrae C.

Recruitment Manager

Utilities

### "Insights galore! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2025

This is a great product that gives us feedback that we've never had access to before.

Pros

It is an easy and uncomplicated interface. Ease of use. The platform is always evolving and Steve is very open to feedback and also super responsive, if there is an issue.

Cons

The inability to download comments, though I understand this is coming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Thank you so much for the thoughtful review and for highlighting the ease of use and evolving nature of the platform—we’re thrilled to hear that you’re finding so much value in the insights Benchmarcx delivers! We're especially grateful for your patience around the downloadable comments feature. You’re absolutely right—it’s on the way, and we’re excited to roll that out in the next few weeks to make feedback even more actionable for you and your team. Thanks again for being part of the Benchmarcx community! – The Benchmarcx Team

LO

Liz O.

Talent Consultant

Financial Services

### "Benchmarcx review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2025

Experience feels very personalised with client organisations being given opportunities to have input into the survey content relevant to them

Pros

Use of data and verbatim feedback from candidates and hiring leaders

Cons

Reporting i.e. being able to extract information easily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Thank you for your review—and for calling out two things we’re incredibly passionate about: actionable data and the power of direct feedback. We’re so glad to hear that you’re seeing the value in the personalised experience we aim to deliver for every client. You’ve raised a great point around reporting and ease of data extraction. As a young and fast-growing platform, we’re actively evolving in that space—and we’re thrilled to share that some exciting reporting enhancements are on the horizon. These updates are designed to make it much easier to extract, analyse, and share the insights that matter most to your team. We truly appreciate your input and partnership as we continue building a platform that works even harder for you. Thanks again for being part of the Benchmarcx journey! – The Benchmarcx Team

NS

Nick S.

Talent Acquisition Lead

Information Technology and Services

### "A Tool That Helps You Lift Your Candidate Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Benchmarcx isn’t just a tool—it’s the reason we’ve won numerous awards for Candidate Experience. The platform helped us to: Deliver award-winning CX through transparent, timely communication at every step, from application to onboarding. Elevate hiring managers, the data we collected about our interview process was invaluable to us in being able to shift our hiring managers attitude to interviewing and the role they play in candidate experience. If you care about CX that wins (literally), Benchmarcx is a no-brainer, simple to set up, implement and use.

Pros

Benchmarcx transformed how we deliver candidate-centric experiences. Its analytics helped us track candidate satisfaction in real time. This tool was critical in enabling us to win the ITAS - Best Candidate Experience Award 2024, proving that seamless, respectful candidate journeys aren’t just possible, but measurable.

Cons

While candidate feedback is invaluable, survey completion rates can vary depending on the role (e.g., passive candidates vs. active applicants). For candidates who progress through multiple stages, completing 3-4 surveys could feel repetitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2025

Wow—thank you for such an incredible review, and a huge congratulations on winning the ITAS Best Candidate Experience Award 2024! We’re absolutely thrilled that Benchmarcx played a role in that achievement. Your success is exactly what drives us: proving that thoughtful, respectful candidate experiences aren’t just aspirational—they’re measurable and achievable. We also appreciate your honest feedback around survey cadence. You’re spot-on—engagement levels can vary depending on the candidate journey, especially for those progressing through multiple stages. Candidates should only receive two surveys though, one short one upon application & one at the end. We’re actively exploring smarter, more adaptive survey flows while still capturing the insight-rich moments that matter. Your ability to turn CX insights into tangible culture change—especially in shifting hiring manager mindset—is nothing short of inspiring. Thank you again for your partnership. Here’s to even more wins ahead!

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