--- title: "i-Pay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about i-Pay Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/10022723/i-Pay/" page_type: "product" language: "en" --- # i-Pay Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) i-Pay ## What is i-Pay? i-Pay is a cloud-based HR management software that streamlines HR operations from hiring to retirement. It features asset management to track company assets, performance management for employee evaluations, and a centralized help-desk for HR inquiries. The exit management module ensures smooth off-boarding, while recruitment tools aid in talent acquisition. Training management supports employee development. Highly configurable, i-Pay integrates with ERP systems like SAP, enhancing automation and efficiency in HR workflows with its cloud-based capabilities. ## What is i-Pay used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for i-Pay?[Manage this product listing](https://www.g2.com/products/arsloaner-com/claim_requests/new?auto=true) ## i-Pay Overview Updated September 2026 AI summary i-Pay offers businesses of all sizes a cloud-based human resources platform with tools for payroll management, attendance tracking, onboarding, and employee monitoring. It features an employee database, customizable reporting, self-service options, and supports performance management, goal setting, and compliance tracking. Deployment options include web and mobile devices, with integration capabilities and access controls for flexible HR administration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### i-Pay 4.5 (2) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.9 (2,911) Value For Money 4.5 (2) Value For Money 4.9 (2,606) Customer Service 4.5 (2) Customer Service 4.9 (2,651) ## i-Pay alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (741)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about i-Pay Overview ### What company size and specific industries is i-Pay built for? i-Pay is designed for HR departments, payroll services, compliance managers, training coordinators, and recruitment agencies across organizations of various sizes. It is best suited to companies that manage payroll, staffing, compliance, or employee training needs rather than a single industry sector. Features and Usability ### What are the key features of i-Pay? i-Pay includes payroll management, tax calculation, compensation management, and reimbursement management, plus time and attendance tools such as time tracking, clock in/out, timesheets, and overtime calculation. It also offers HR features like employee management, onboarding, performance management, leave tracking, reporting and analytics, workflow automation, and access controls/permissions. Getting Started and Support ### What training and onboarding options does i-Pay offer? i-Pay provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats can support guided instruction, webinars can cover group learning topics, documentation offers written reference material, and videos provide recorded guidance for review at any time. Getting Started and Support ### What customer support options does i-Pay offer? i-Pay provides Email/Help Desk, Phone Support, and 24/7 Live Rep support. No reviewer feedback is available to describe response times, helpfulness, or common frustrations, so support experience details cannot be confirmed from user reports. ## Features AI summary Based on 14,676 Auto Dealer reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) i-Pay supports all three features that reviewers identify as most important: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses process pay accurately, manage core HR tasks in one place, and maintain organized employee records, allowing teams to handle daily workforce operations more efficiently. Employee Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository 360 Degree Feedback 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports i-Pay 94 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Auto Update: Automatic update of information / software - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Biometric Recognition: Facial or other physical recognition to confirm identity - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Employee Self Service: Gateway through which employees can access the system - Goal Management: Allows employees to set and manage work or career related goals - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interview Management: Create and track interviews with a reminder system - Job Requisition: Request a new hire, explain the need, and determine available budget - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Leave Policy Management: Create and manage leave policies including multiple policies per department, branch, shift, region, etc. - Leave Tracking: Manage and track employee attendance - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Search: Search through the software for stored resumes - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Atul S. Researcher Research ### ""iMobile Pay: Smooth Sailing with a Few Hiccups"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 10, 2025 iPay offers a seamless and secure payment experience, great for ICICI users but slightly limited for others. Pros iPay: Open to all banks, easy payments, full banking services, secure, and user-friendly. Cons Limited features for non-ICICI users, occasional glitches, tricky setup, and high data usage. Switched from [GPayments](https://www.capterra.com/p/214555/GPayments/) Ease of work and support from the ipay management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW April W. Administration Retail ### "Pay to Play" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2025 Good for any growing business. i started personal account, and most recent, for business. its worth it to me because the fees are significantly lower with IPAY than any ive looked at saving tons of money. as long as you watch your account activity you wont worry about charges you didnt incur. Pros integrates well with all other software we use, great customer service, reliable Cons if you ever have a fraudulent charge, it takes longer than it should to get your money back. but if acting responsibly, you wont have them to begin with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.