# dunnhumby Shop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about dunnhumby Shop Software - reviews, pricing plans, popular comparisons to other Data Analysis products and more.

Source: https://www.capterra.com/p/10022730/dunnhumby-Shop

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# 

 dunnhumby Shop Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

dunnhumby Shop

## What is dunnhumby Shop?

A web-based, self-serve platform that delivers on-demand insights, helping retailers better understand their customers’ buying behaviour in stores and online. Powered by cutting-edge science, dunnhumby Shop ensures retailers and CPGs have the right insights to make confident, data-led decisions in the areas of merchandising, promotions, new products, customer shopping behaviours, and more. This leads to an improved customer shopping experience across touchpoints, increasing sales and revenue. dunnhumby Shop access can be customised according to the retailer’s business needs and questions, ensuring that you’re getting the right levels of data and insight to make customer-first decisions. Key benefits for retailers: • Real-time key category insights available to retailers, with a suite of reports available to monitor and act upon performance trends • Relevant data and insights available to brand owners for their categories • Shared view between retailers and brand owners

## What is dunnhumby Shop used for?

[Product Analytics](https://www.capterra.com/product-analytics-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Data Analysis](https://www.capterra.com/data-analysis-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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Do you work for dunnhumby Shop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dunnhumby.com&name=dunnhumby Shop)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### dunnhumby Shop

0.0

VS.

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (59)

Value For Money

0.0 (0)

Value For Money

4.1 (49)

Customer Service

0.0 (0)

Customer Service

4.4 (54)

## dunnhumby Shop alternatives

[4.1 (320)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[5.0 (3)](https://www.capterra.com/p/239899/Reaktion/#reviews)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[ContactPigeon](https://www.capterra.com/p/168153/ContactPigeon/)

[5.0 (294)](https://www.capterra.com/p/168153/ContactPigeon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168153/ContactPigeon/)

[Meiro](https://www.capterra.com/p/190554/Meiro/)

[4.9 (22)](https://www.capterra.com/p/190554/Meiro/reviews/)

Starting price

$4500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/190554/Meiro/)

## FAQs about dunnhumby Shop

Overview

### What company size and specific industries is dunnhumby Shop built for?

dunnhumby Shop is designed for businesses in the retail sector, especially those in grocery, convenience grocery, drug store and pharma, health and beauty, and pet industries. The vendor description does not specify a company size, so the product appears suited to retail organizations across those segments.

Features and Usability

### What are the key features of dunnhumby Shop?

dunnhumby Shop offers API access, customer segmentation, and product data management for handling retail data. It also includes dashboard tools, data discovery, and data visualization, plus reporting and analytics, sales trend analysis, trend analysis, visual analytics, personalization, and machine learning for examining customer and product patterns.

Getting Started and Support

### What training and onboarding options does dunnhumby Shop offer?

dunnhumby Shop provides webinars and videos to help teams get started. Webinars support live or scheduled guidance from presenters, while videos offer self-paced viewing for learning features and reviewing setup steps as needed.

Getting Started and Support

### What customer support options does dunnhumby Shop offer?

dunnhumby Shop provides Email/Help Desk support for customer questions and issue resolution. Support feedback is not available in the catalog data, so no user sentiment about response times, helpfulness, or common frustrations can be confirmed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Discovery

Discover and connect variety of data sources to the application for analysis

Data Visualization

Graphical representation of data

Machine Learning

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

dunnhumby Shop 12 features

Application programming interface that allows for integration with other systems/databases

Process of dividing customers into groups based on common characteristics

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Discover and connect variety of data sources to the application for analysis

Graphical representation of data

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Adjust communications based on previous interactions or personal preferences

Capture, organize and track product-specific data and information in a centralized location

View and track pertinent metrics to find patterns and gain insights from data

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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