# VAO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VAO Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/10022733/VAO

---

# 

 VAO Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VAO

## What is VAO?

VAO Order Entry is a Generative AI-powered Intelligent Document Processing solution that goes beyond OCR to fully automate order entry for manufacturers and wholesalers. The platform auto-extracts purchase orders from shared mailbox emails and leverages AI OCR to capture data in any format—even from embedded body text. Smart reconciliation against master customer and material data handles exceptions and slashes manual interventions by up to 90%. With direct ERP integrations—including SAP, Oracle, Microsoft Dynamics, and NetSuite—orders are created automatically and in real time, eliminating data-entry bottlenecks. By automating the end-to-end order entry process, VAO empowers customer service and sales teams to achieve same-day shipping, improve OTIF metrics, reduce DSO, and expedite cash collection.

## What is VAO used for?

[Order Entry](https://www.capterra.com/order-entry-software/)[Order Management](https://www.capterra.com/order-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for VAO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vao.world/home&name=VAO)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VAO

4.1 (8)

VS.

[4.8 (1,136)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (8)

Ease Of Use

4.8 (1,136)

Value For Money

4.2 (6)

Value For Money

4.7 (1,099)

Customer Service

4.8 (8)

Customer Service

4.8 (1,089)

## VAO alternatives

[4.8 (47)](https://www.capterra.com/p/129651/Perenso/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (198)](https://www.capterra.com/p/129758/Procurify/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (345)](https://www.capterra.com/p/142477/ERPAG/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10022733/VAO/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Processing

3.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Send / receive, process, and execute orders

Activity Dashboard

4.3 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Order Fulfillment

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage the process of receiving, preparing, and delivering orders for goods/products

Special Order Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage special order requested by a customer

Order Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Purchase Order Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

VAO 14 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Import and export data to and from software applications

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to recognize printed or written text within digital images or scanned documents

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Managing orders that a customer purchases repeatedly and regularly

Manage special order requested by a customer

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

4.2 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (6)

4.2

Based on 6 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)[

Oracle Business Intelligence](https://www.capterra.com/p/180/Oracle-Business-Intelligence/)[

Infor CRM](https://www.capterra.com/p/148351/Infor-CRM/)[

Oracle Service](https://www.capterra.com/p/227033/Oracle-Service/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (8)

4.8

Based on 8 reviews

## User reviews

Overall rating

4.1

Based on 8 reviews

Filter by rating

5(3)

4(3)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CG

Connie G.

Account Management Specialist – Team Lead, NA Industrial Solutions

Chemicals

### "Great Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2025

Overall, it was a good experience from start to finish. The VAO team provided excellent customer service, developing the system to match our needs, and adjusting the template to better meet our needs.

Pros

The VAO Team has been remarkably supportive during the entire process. They have been quick with responses and resolutions.

Cons

Due to our business model and processes, it took a little longer than expected to finalize all of our quirky requests.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Mindy K.

Account Management Team Lead

Chemicals

### "VAO is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2025

VAO has come a long way since we started with them placing the orders for our department. It helps lessen our team's load, which provides them to focus on other tasks and issues.

Pros

VAO helps our team by helping to place orders which lessens and helps them with their order management.

Cons

Sometimes their accuracy is not perfect, but once you provide the correct information VAO will learn and not make the same mistakes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Raissa S.

Analyst

Chemicals

### "VAO experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 18, 2024

My overall experience with VAO has been very valuable, the team is very helpful with every problem and update we ask for, I especially thank \[sensitive content hidden\] for all her support and patience, especially with my language difficulties.

Pros

VAO is a great tool, it helps a lot in the daily order entry process, over the period we have seen a great improvement in the flow of the tool.

Cons

Sometimes the tool loses a parameter that has already been tested, which ends up generating rework. Order entry times could also be improved, but I understand that this process requires adjustment on both sides.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

giuseppe c.

Customer service specialis

Chemicals

### "Vao review"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 18, 2024

the web is easy to use and his potentiality is high. I hope that early all the new function be in production.

Pros

the potential good impact of it when it will completely works

Cons

there are some function that still doesn't work after 1 year of test ( eg. PO automatically attached in sap's SO). the transferring of order from SAP to VAO need a lot of time ( till 4-5 hours sometimes)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aleksandra S.

customer service representative

Chemicals

### "VAO review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2024

the layout is simple with clearly defined section

Pros

the system split the order into different dates or plants, depending on the material

Cons

the speed of processing, it takes around an hour to transfer to SAP

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Cody H.

Account Management Supervisor

Chemicals

### "VAO Software, Interface & Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2024

Overall the experience was positive and the process to shape VAO to the company's needs was awesome to experience. The interface has always been user friendly, and the adaptiveness made it even more user friendly. The potential for the VAO software and interface is awesome and ever-growing. Would be a welcome addition to any business in need. The team at VAO including \[sensitive content hidden\] etc. are what make this experience that much more fantastic.

Pros

The technology feels current. The machine-learning-technology is adaptive and responsive. The VAO team behind the technology was very attentive and helpful.

Cons

Occasional lag time issues that would delay automated confirmation responses or cause lapses in those responses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VR

Valeria R.

Customer Service Representative

Chemicals

### "good, but I wish the learning process for the system was quicker"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 12, 2024

Pros

that after the system is able to read the orders correctly we finally do not have to make manual changes except for a few sporadic cases.

Cons

the time it takes to create orders in SAP Initially I found the process for the system to read the orders properly very slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Joanna W.

Customer Service Specialist

Chemicals

### "VAO feedback"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 12, 2024

Pros

Technical support, they are very helpful and they reply to every issue

Cons

Attachments are not added to the orders in SAP and time between approval in VAO and order creation is SAP is quite long

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)