# Page 4 | Epicor Prophet 21 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Epicor Prophet 21 the right Warehouse Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10022775/Epicor-Prophet-21/reviews

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Epicor Prophet 21

3.8 (83)

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Last updated March 13th, 2026

# Page 4 - Reviews of Epicor Prophet 21

## Showing most helpful reviews

Showing 76-83 of 83 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Josh C.  
Marketer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "great software for b2b distributors"

December 19, 2019

5.0

Great software, just make sure you have the right parts to handle a quality integration.

Pros

It's ability to be integrated once you have a development team to support the ecommerce integrations

Cons

Out of the box it is weak without a strong development team because it integrates poorly initially. However with a good team it is best in class.

Review Source

Response from Epicor Software

December 20, 2019

Hi Josh, thank you for your feedback about Prophet 21. We're glad to hear the ecommerce integration capability is working well for you and note your comments regarding the 'out of the box' integration. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

MC

Mike C.  
  
  
Used the software for:

### ""

October 3, 2011

5.0

We utilize the Prophet 21 software package. We are a medical distributor so we have unique needs. Epicor has addressed those needs and provided all the functionality needed by a medical distributor. They are always focused on new technology and new features needed by their users.

Review Source

MJ

Mark J.  
  
Consumer Goods  
Used the software for:

### "Complicated, slow, and obtuse"

July 25, 2014

1.5

Pros

They're willing to program just about anything for you, as long as you are willing to pay.

Cons

That you have to customize the software (expensive) to get basic functionality out of it.

Review Source

JS

Jeff S.  
  
  
Used the software for:

### ""

October 3, 2011

5.0

Great Distribution software! Great for mid-size and large companies. Very full featured, very good support. A first class solution! Reliable and Dependable 24/7.

Review Source

MF

Max F.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "Very displeased"

September 11, 2014

1.5

Pros

It does have fair record keeping and failsafes.

Cons

There are lots of bugs. It does things when not prompted to do them.

Review Source

WJ

Warren J.  
  
  
Used the software for:

### "Midwest regional manager"

April 5, 2017

4.0

Love the concept, like the capacity and future upgrade but implementation was difficult . Personnel presenting the product was very knowledgeable.

Review Source

SS

Supreeth S.  
Process Engineer  
Automotive  
Used the software for: 6-12 months

### "Very helpful database"

March 21, 2018

5.0

Pros

Its a great software with lot of options for customization which can suit any size industry, overall a positive experience.

Cons

Needs improvement in software updates and the help desk is not so helpful also the software is expensive.

Review Source

LL

Luke L.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "It will be a long process but so far it is looking very promising!"

June 5, 2015

4.5

Pros

Very knowledgable. Sales team knows the product very well. You can see that a lot of thought and effort has went into the programming of this software

Cons

This is not a cheap product. But it is great value for what you are getting

Review Source

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