---
title: "FastFax Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FastFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more."
source_url: "https://www.capterra.com/p/10022828/FastFax/"
page_type: "product"
language: "en"
---

# 

 FastFax Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

FastFax

## What is FastFax?

Developed exclusively for the IBM i. Whether your faxes are inbound, outbound, or based on a PC or terminal, FastFax has the security and reliability you need. FastFax eliminates the dependency on stand-alone fax machines, client-based fax solutions and separate fax solutions for your different computing platforms. Send, receive, route, and manage mission-critical documents from within familiar business applications.

## What is FastFax used for?

[Fax Server](https://www.capterra.com/fax-server-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$800

Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FastFax?[Manage this product listing](https://www.g2.com/products/fastfax/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FastFax

0.0

VS.

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting Price

$800

Per Year

Starting Price

$300

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (363)

Value For Money

0.0 (0)

Value For Money

4.7 (273)

Customer Service

0.0 (0)

Customer Service

4.8 (233)

## FastFax alternatives

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (3)](https://www.capterra.com/p/199734/ICTFAX/#reviews)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

## FAQs about FastFax

Overview

### What company size and specific industries is FastFax built for?

FastFax is designed for enterprises that use IBM i systems, especially organizations that need an integrated fax solution for inbound, outbound, PC, or terminal-based faxing. The vendor does not name specific industries, but the product is built for IBM i users only, which points to larger business environments with secure fax needs.

Features and Usability

### What are the key features of FastFax?

FastFax offers fax management features such as electronic faxes, fax to email, email to fax, and fax over IP, along with automated routing and status tracking. It also includes document storage, archiving and retention, electronic signature, reporting and statistics, user management, and third-party integrations.

Integrations

### Which third-party tools and platforms does FastFax integrate with?

FastFax integrates with JD Edwards EnterpriseOne.

Getting Started and Support

### What training and onboarding options does FastFax offer?

FastFax provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide self-paced learning and feature review.

Getting Started and Support

### What customer support options does FastFax offer?

FastFax provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the provided data.

## Features

AI summary

Based on 358 Fax Server reviews

Capterra reviewers highlight these as the features buyers care about most when comparing fax server software:

-   **Electronic Faxes** (**56%** of reviewers rated this feature as critical)
-   **Delivery Tracking** (**46%**)
-   **Encryption** (**57%**)

FastFax supports **Electronic Faxes**, which covers one of the top priorities buyers look for in this category. However, it does not include **Delivery Tracking** or **Encryption**. Instead, it offers **Email to Fax** (**39%**), **Fax to Email** (**39%**), and **Archiving & Retention** (**39%**). These features still give teams practical ways to send and receive faxes through email and keep records organized over time, helping businesses manage document workflows more efficiently and maintain access to important communications.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Caller ID

Identify the number and contact information of a caller before answering the phone

FastFax 26 features

### All Features
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules
- Caller ID: Identify the number and contact information of a caller before answering the phone
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Faxes: Create, edit, preview, and send faxes electronically
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email to Fax: Send and receive emails by electronic fax
- Fax to Email: Receive faxes directly in the email account
- File Management: Create, save, and store files
- FoIP: Send/receive faxes through fax over IP connection
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Print Management: Helps control, track and monitor printing processes
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

## Pricing

FastFax Full License

$800.00

Per Year

## Integrations

[

JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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