--- title: "Norton Small Business Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Norton Small Business Software - reviews, pricing plans, popular comparisons to other AntiVirus products and more." source_url: "https://www.capterra.com/p/10022866/Norton-Small-Business/" page_type: "product" language: "en" --- # Norton Small Business Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Norton Small Business ## What is Norton Small Business? Norton Small Business helps protect your devices against malware with Device Security and prevent the loss of critical data due to ransomware, device loss or theft with Cloud Backup. Reduce security risks related to your team’s internet use with Firewall, Private Browser, and Password Manager. Keep your computers healthy and performing at their best with PC cleaning and software updating tools. ## What is Norton Small Business used for? [Cybersecurity](https://www.capterra.com/cybersecurity-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[AntiVirus](https://www.capterra.com/anti-virus-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59.99 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Norton Small Business?[Manage this product listing](https://www.g2.com/products/gen-digital-norton-small-business/claim_requests/new?auto=true) ## Norton Small Business Overview Updated September 2026 AI summary Norton Small Business offers small businesses cloud-based cybersecurity and computer security tools to help protect their devices and data. It combines antivirus, endpoint protection, firewalls, and data security, while also providing real-time monitoring, alerts, password management, and vulnerability scanning. The solution is accessible on both Mac and Windows, supporting proactive threat response and secure data storage. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Norton Small Business 3.8 (13) VS. [4.5 (246)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/) Starting Price $59.99 Flat Rate, Per Year Starting Price $395 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (13) Ease Of Use 4.5 (2,146) Value For Money 3.8 (11) Value For Money 4.6 (1,523) Customer Service 3.9 (11) Customer Service 4.6 (1,361) ## Norton Small Business alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [4.3 (2,146)](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/reviews/) Starting price $46.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) Highest Rated [RiskProfiler](https://www.capterra.com/p/10006902/RiskProfiler/) [5.0 (48)](https://www.capterra.com/p/10006902/RiskProfiler/reviews/) Starting price $7999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006902/RiskProfiler/) [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,517)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [View all alternatives](https://www.capterra.com/p/10022866/Norton-Small-Business/alternatives/) ## FAQs about Norton Small Business Overview ### Which roles and teams benefit most from Norton Small Business? Norton Small Business is most used by business owners, founders, and managers who need simple device protection without dedicated IT staff. Administrative, client service, HR, and marketing roles use it to secure daily communication and files, while IT specialists rely on it to manage endpoint security and reduce malware-related downtime. Answer based on 13 reviews Overview ### What company size and industries is Norton Small Business built for? Norton Small Business is built primarily for small businesses, which account for 92% of reviewers, with strongest representation in Construction and Hospital & Health Care at 15% each. It also appears among Arts and Crafts businesses at 8%, and it is most commonly used for cybersecurity, cited by 59% of reviewers. Answer based on 13 reviews Features and Usability ### What are the key features of Norton Small Business? Norton Small Business offers antivirus, endpoint protection, firewalls, VPN, and password management for device and account security. It also includes real-time monitoring, alerts and escalation, vulnerability scanning, threat intelligence, encryption, secure data storage, and reporting and analytics for tracking activity and responding to risks. Getting Started and Support ### What customer support options does Norton Small Business offer? Norton Small Business provides phone support, 24/7 live rep, and chat. User experience with support is not described in the available catalog data, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,661 AntiVirus reviews Capterra data shows that buyers of cybersecurity software rank the following features as their top priorities: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) Norton Small Business supports all three features that reviewers rate most highly: **Monitoring**, **Data Security**, and **Threat Response**. Together, these capabilities help businesses keep watch over risks, protect sensitive information, and respond quickly to security issues, allowing teams to maintain safer systems and reduce disruption across day-to-day operations. Monitoring 2.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Data Security 3.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Threat Response 3.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Anti Virus 4.1 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Real-Time Monitoring 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Firewalls 4.1 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Norton Small Business 16 features ### All Features - Activity Monitoring: Track and report on everything that happens within the system or network - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - Data Security: Protect sensitive data for digital privacy - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Secure Data Storage: Securely stores data to prevent data loss or breaches - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - VPN: Extend virtual private network over public networks to enable protected information exchange --- Features 4.0 (13) 4.0 Based on 13 reviews ## Pricing Value for money 3.8 (11) 6 Devices $59.99 Flat Rate,Per Year 10 Devices $99.99 Flat Rate,Per Year 20 Devices $149.99 Flat Rate,Per Year Value for money 3.8 (11) 3.8 Based on 11 reviews ## Support, customer service and training options Customer Service 3.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (11) 3.9 Based on 11 reviews ## User reviews Overall rating 3.8 Based on 13 reviews Filter by rating 5(4) 4(6) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent Christopher V. Human Relations Non-Profit Organization Management ### ""A Highly Effective Shield—Wrapped in a Highly Persistent Sales Pitch."" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 19, 2026 If I have to summarize my overall experience with Norton Small Business, it comes down to a single phrase: reliable defense with an annoying babysitter attached. On one hand, it delivers exactly what it promises on the box: utility and peace of mind. For a lean operation, the experience of setting it up is remarkably smooth. You don't need a dedicated IT department to deploy it; you just send out the links, install it on the endpoints, and let it run. The cloud dashboard gives you that essential sense of control, letting you verify that your team's laptops and mobile devices are protected without having to physically check every machine. As a pure shield against malware and phishing, it does its job effectively. But the experience isn't entirely seamless. Operating it means constantly tuning out the noise. Dealing with the software daily requires tolerating the resource spikes during scans and actively training your team to ignore the persistent, built-in marketing prompts. It feels less like an invisible corporate security barrier and more like a consumer product trying to wear a business suit. Ultimately, my experience with it has been satisfactory but conditional. It is a highly effective, low-maintenance solution for keeping the perimeter secure, provided you have the patience for its corporate quirks. Pros What do I like most about Norton Small Business? It’s the efficiency of centralized cloud oversight for non-technical teams. Let's be realistic: small businesses rarely have the capital or the need for a dedicated, in-house security operations center. They need protection that functions silently in the background without requiring a computer science degree to manage. Norton hits that sweet spot with its cloud management portal. From a single dashboard, you have total leverage, you can push updates, monitor device health, and handle licensing for your entire team's devices, whether they are running Windows, Mac, or mobile. It takes the guesswork out of compliance. You don't have to trust that your employees are updating their definitions; you can see it, control it, and verify it yourself. It gives a lean operation exactly what it needs: robust, set-it-and-forget-it security that doesn't drain administrative hours. Cons When you're running a lean operation, you can't afford dead weight or unnecessary noise. What do I like least about it? It’s the bloat and the relentless upsell notifications. Norton has a historical habit of treating its users, even business owners, like captive consumers. Even with the Small Business tier, the software can feel unnecessarily heavy. It has a tendency to hog system resources during deep scans, which is the last thing you want when your team is trying to squeeze every drop of performance out of their machines. But the real annoyance? The pop-ups. It constantly tries to nudge you toward add-on features, premium privacy tools, or extra identity protection services. When I buy a business security suite, I am paying for peace of mind and silent protection. I am not paying to be constantly distracted by internal marketing alerts that look like security warnings. It creates unnecessary friction and employee confusion. On top of that, the advanced configuration options are relatively stripped down. If you eventually scale to the point where you need complex, granular firewall rules or deep forensic insight into a threat, Norton will quickly feel too restrictive. It’s built for simplicity, but that simplicity comes at the cost of sophisticated control. It keeps the wolves from the door, yes, but it insists on barking loudly while doing it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TD Tanya D. Therapy Health, Wellness and Fitness ### "An affordable cybersecurity option for small businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 10, 2026 Overall, my experience with Norton Small Business was positive in day-to-day use. Installation was simple, and I didn’t run into any issues getting it up and running. The interface was fairly straightforward, so it didn’t take long to figure out where everything was. I also liked that it didn’t feel intrusive once it was installed. It would occasionally notify me about scans or security status, but it wasn’t constant or disruptive. Running scans didn’t seem to freeze or heavily strain the system, which made it easy to use alongside normal work. Pros I initially tried Norton Small Business with the intention of using it for business purposes, but I ultimately found it well suited to protecting my personal devices as well. What impressed me most was how unobtrusive and reliable it was in day-to-day use. It ran efficiently in the background with minimal impact on system resources, so I rarely noticed it was there while working. The platform provided consistent protection without requiring much attention, and the value proposition is particularly strong—covering up to six devices for less than CAD $7 per month makes it a highly cost-effective security solution. Cons The main drawback for me was that Norton Small Business did not meet the HIPAA compliance requirements of my organization, so I was unable to use it in the business environment for which I had originally evaluated it. As a result, I ended up using it primarily for personal devices. For personal use, I think Norton 360 is a better fit for me because its feature set is more closely aligned with my individual needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Leo L. AE Automotive ### "Worth the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 3, 2026 It has been going well so far and I don't have any complaints. The ease of it makes me happy since I'm not computer savvy Pros The price is fair, I think it works well. I get notifications frequently telling me that they blocked attacks. Cons They send me notifications to constantly refresh my settings and update to the new versions and that is annoying Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kevin H. Owner Construction ### "I dislike this the least of them all" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 5, 2026 I absolutely hate it. Because of the inconveniences, I have to say it is trash. When I describe it to people I tell them it is the AV I hate the least. Pros It is an antivirus like anyother, so I cannot say it is any better. I have had several viruses get through, and I was miraculously able to catch and eliminate them. About the same as any other I have had Cons popup high pressure advertising for products I do not need. this is why we have antivirus, to stop pop ups. then there is the fake dark web monitoring threats they try to use to trick you into buying monitoring you already get for free from the 3 top bureaus. Switched from [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) too many pop ups in the hourly use of the software, just like norton so i switched for nothing Alternatives considered [TrendAI Vision One Endpoint Security.](https://www.capterra.com/p/238554/InterScan-Messaging-Security/) [Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/) [AVG Internet Security Business Edition](https://www.capterra.com/p/199318/AVG-Internet-Security-Business-Edition/) Reasons for choosing Norton Small Business had a better rating on line but those ratings do not take into account the hourly pop ups trying to get me to purchase products I do not need Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WB Will B. Co-Founder Arts and Crafts ### "Superb for start-ups and fledging entrpreneurs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 24, 2026 Overall, it is great to trust a reputable brand such as Norton and bring my small business into the real world of trusted cyber/digital security with my team onboard and data protected. For the peace of mind it is certainly worth it. Pros Norton Small Business is a great solution for burgeoning/upstart and start-up businesses. For me, it adds a great layer of professionalism and security to device management that previously felt unobtainable at this lower price point and for small micro businesses. It is reasssuring and easy to use. It assures me of my data security and protects the devices issued. Cons There is of course a cost, but I find it very worthwhile. The only annoyance is how quick I could transfer license/ownership or the device management profiles. It would be cool if this was even quicker, but I understand that would take away from security. Equally, I might be at fault for not being skilled enough to understand the ins and outs just yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Rocky H. IT Systems Specialist Hospital & Health Care ### "Better than nothing" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 22, 2026 Pros It's better than nothing I guess. Just not really a huge value add when there are better options out there. Cons Very spammy, mistakes legit for false threats very frequently, overall more of a hassle than what I feel it's worth. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User gerant Construction ### "Une solution de sécurité adaptée" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 5, 2026 L’expérience globale est positive. Le logiciel fait bien son travail en arrière-plan et apporte un vrai sentiment de sécurité pour les postes de travail. Une fois installé, il demande peu d’intervention et reste stable dans le temps. Pros La solution est globalement fiable et rassurante pour un usage professionnel. La protection est efficace sans nécessiter trop de réglages. Cons Les notifications sont beaucoup trop présentes pour un usage quotidien en entreprise et c'est parfois agaçant. Switched from [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) envie de tester autre chose et de payer moins cher pour être mieux protégés Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Beth A. Copywriter and marketing consultant Marketing and Advertising ### "Thorough virus protection and device cleaning " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 15, 2025 My experience has been great, keeps my devices clean, running fast and virus-free and it doesn't seem to miss anything! Pros It's really thorough; protects all devices by scanning for issues round-the-clock and backs up all your important data for you. Also scans routinely for bugs and prompts you to sort those issues, and cleans so your devices perform better and faster. Cons There is no cloud backup for MacOS as far as I can see and you can run only one VPN at a time with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Alex L. Owner Real Estate ### "Norton for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 28, 2025 I really like it. I feel the performance and optimization features add integrity to my home office and it’s really easy to use. Pros I like the thoroughness of the software and its ability to consistently scan for malware and viruses while managing my files into what is a treat or not. Also customer support is fairly easy to work with. Cons The higher price or value was a bit high for cybersecurity over competitors. I also don’t like how many fraudulent emails and phishing where generated around this software. Alternatives considered [Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/) Reasons for choosing Norton Small Business Ease of use. I’ve used Norton for over 20 years so it’s a name I know and trust Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Keith O. Owner Computer Hardware ### "DO NOT BUY THIS" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 20, 2025 It was a horrible experience overall. Customer service was horrible, you had to create an exception for everything. Pros Really installation was the best thing to happen. The rest just goes downhill from that point forward Cons Lets see where to start. Really everything. This software is horrible and shouldn’t even be sold anymore Switched from [Kanbanchi](https://www.capterra.com/p/140681/Kanbanchi-for-G-Suite/) Dont support Russian products. Will not use it. Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reasons for choosing Norton Small Business I thought it would be a good option since its supposedly good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Emilee T. Administrative Assistant Food & Beverages ### "Norton Small Business Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 27, 2025 Overall it was a positive experience, the technology offered me the peace of mind necessary to do the work that needed to be done. Pros Provides affordable cyber security for small businesses. It acts as an all-in-one, protecting against a myriad of cyber attacks. Cons It is limited to 5-users, which add up quick, it would be nice to see a slightly expanded package offered as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Sean E. Client Services Manager Hospital & Health Care ### "Norton Small Business Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 19, 2025 One of the better business cybersecurity products we have used. Very fast and easy onboarding and setup. Pros It comes with a wide range of security including antivirus, firewall, secure VPN, and password manager. Very easy setup and installation on Android and Windows 11. Cons This can use quite a lot of memory and slow down the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Entertainment ### "Let Norton Guard the Door" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 29, 2024 I'm glad I have the comfort of knowing my devices are protected. It's so easy to get caught in malicious online traps. Norton makes being online peaceful. Pros I like the security of knowing my devices are protected. Cons I often wish it was a little less expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.