# Applause Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Applause Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/10022867/Applause --- # Applause Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Applause ## What is Applause? Applause tracks technician performance in real time and helps turn everyday behaviors into measurable growth. Join the 3,000+ home services businesses driving more revenue by improving KPIs across production, efficiency, safety, and customer experience through real-time scorecards and gamification — all in one platform. By connecting to your CRM, dispatch tools, and review sources like Google and Facebook, Applause unifies technician and business performance. Set targets, run contests, and reward the behaviors that matter. Automate NPS/CSAT surveys, review requests, referrals, upsells, and optional tipping at the right moment—when satisfaction is highest. The results: more reviews and higher search rankings, fewer re-services, better productivity, and clear visibility for owners, managers, and technicians. Works with leading home-service CRMs and dispatch platforms. Book a demo to see it in action. ## What is Applause used for? [Review Management](https://www.capterra.com/review-management-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Applause alternatives Highest Rated [InputKit](https://www.capterra.com/p/174672/InputKit/) [4.9 (38)](https://www.capterra.com/p/174672/InputKit/#reviews) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174672/InputKit/) [4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Applause Overview ### What company size and specific industries is Applause built for? Applause is designed for home and field service businesses of all sizes, especially those in plumbing, HVAC, pest control, and lawn care. It also fits other service providers in similar trades that need support for delivering customer service and business growth. Features and Usability ### What are the key features of Applause? Applause offers employee recognition and peer-to-peer recognition, plus employee reward programs, gamification, and eCards. It also includes surveys and feedback tools such as NPS survey structure, negative feedback management, and response management, along with reporting features like customizable reports, real-time reporting, and visual analytics. Integrations ### Which third-party tools and platforms does Applause integrate with? Applause connects to over 20 third-party tools, including field service and operations platforms such as Jobber, Housecall Pro, FieldRoutes, Service Autopilot, Service Fusion, PestPac, Geotab, and Samsara. Its catalog also includes Aspire, GorillaDesk, MaidCentral, OptimoRoute, Pool Brain, RealGreen, ServSuite, Azuga Fleet, and Linxup. Getting Started and Support ### What training and onboarding options does Applause offer? Applause provides in person training, live online sessions, webinars, documentation, and videos to support getting started. In person and live online formats allow guided instruction, webinars cover group learning, documentation serves as written reference material, and videos support self-paced review of product information. Getting Started and Support ### What customer support options does Applause offer? Applause provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Reports Alter the layout and content of reports Applause 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Alter the layout and content of reports Digital greeting cards that are sent electronically, usually via email Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Games or game-like elements to track progress and reward accomplishments Allows employees to set and manage work or career related goals Access software remotely via mobile devices Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Allows employees to praise one another in a social network-like feed visible to the whole organization Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Active reporting of data and metrics Track accrued recognition and rewards at an individual employee level View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Point or incentive based programs loyalty programs designed to increase customer engagement Automatically calculate score after the assessment Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing ## Integrations [ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ Jobber](https://www.capterra.com/p/127994/Jobber/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ FieldRoutes](https://www.capterra.com/p/146076/FieldRoutes/)[ ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.