--- title: "Starhive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Starhive Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/10022870/Starhive/" page_type: "product" language: "en" --- # Starhive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Starhive ## What is Starhive? Starhive is an asset management and CMDB solution that centralises data for every asset, so you can make accurate decisions that save money and reduce risk. Assets aren’t isolated; they have usage levels, owners, configuration settings, financial depreciation, risks, and much more. Through greater visibility into your asset data and the context around them, teams using Starhive can stop second-guessing and start making confident, AI-enabled decisions. ## What is Starhive used for? [Asset Tracking](https://www.capterra.com/asset-tracking-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/)[ITSM](https://www.capterra.com/itsm-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Starhive?[Manage this product listing](https://www.g2.com/products/starhive/claim_requests/new?auto=true) ## Starhive Overview Updated September 2026 AI summary Starhive offers organizations of all sizes a unified platform to manage IT and fixed assets, inventory, and maintenance operations. Covering IT Asset Management, Asset Tracking, and Facility Management, it provides features such as contract management, incident handling, and reporting. Its deployment options span cloud and major devices, with advanced capabilities like AI Copilot, customizable workflows, and extensive integration support. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Starhive 4.9 (9) VS. [4.8 (1,064)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (9) Ease Of Use 4.8 (1,064) Value For Money 4.8 (8) Value For Money 4.7 (982) Customer Service 5.0 (8) Customer Service 4.8 (1,002) ## Starhive alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (376)](https://www.capterra.com/p/80853/AssetCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (426)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10022870/Starhive/alternatives/) ## FAQs about Starhive Overview ### What company size and specific industries is Starhive built for? Starhive is designed for enterprises that need control and visibility over thousands of assets and scattered data. It is aimed at large organizations rather than small businesses, with no specific industry focus stated in the vendor description. Features and Usability ### What are the key features of Starhive? Starhive offers asset tracking and lifecycle management, IT asset tracking, inventory management, and equipment tracking. It also includes access controls/permissions, workflow management, approval process control, audit trail, reporting and statistics, custom fields and forms, and a self service portal for support ticket tracking and service requests. Integrations ### Which third-party tools and platforms does Starhive integrate with? Starhive integrates with 10 third-party tools and platforms, including IT and project management tools such as Jira, JIRA Service Management, Freshservice, and AWS Systems Manager, plus data and business apps like Airtable, Google Sheets, HubSpot CRM, Microsoft Excel, and Stripe. It also connects to Docker, Lansweeper, Amazon Redshift, Microsoft SQL Server, MongoDB, MySQL, PostgreSQL, and Snowflake. Getting Started and Support ### What training and onboarding options does Starhive offer? Starhive provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos give teams self-paced reference material for setup, feature review, and ongoing training needs. Getting Started and Support ### What customer support options does Starhive offer? Starhive provides email/help desk, a knowledge base, phone support, and chat. Support coverage is listed across several channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations. The support experience cannot be assessed further from the catalog data alone. ## Features AI summary Based on 2,375 EAM reviews Capterra data shows that buyers of IT Asset Management software rank the following features as their top priorities: - **Inventory Management** (**49%** of reviewers rated this feature as critical) - **Asset Tracking** (**49%**) - **Incident Management** (**48%**) Starhive supports all three of the features reviewers rate most highly: **Inventory Management**, **Asset Tracking**, and **Incident Management**. Together, these capabilities help businesses maintain accurate asset records, monitor equipment throughout its lifecycle, and respond to issues more efficiently, allowing teams to improve control, reduce downtime, and make better operational decisions. Asset Tracking 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Workflow Management 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks API 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Audit Trail 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. User Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Reporting & Statistics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Starhive 65 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - File Management: Create, save, and store files - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - QR Codes: Matrix barcode that stores information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Returns Tracking: See what items have been returned - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 4.8 (8) Free Trial Starter $79.00 Flat Rate,Per Month Essential $399.00 Flat Rate,Per Month Enterprise Custom quote available Value for money 4.8 (8) 4.8 Based on 8 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 9 reviews Filter by rating 5(8) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MD Marco D. Director of Manufacturing and Supply Chain Renewables & Environment ### "User-Friendly Solution Backed by Excellent Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2026 Overall experience is really good. Good customer support and follow-up. They worked together with us to improve our solution and developed features based on our feedback. Pros Intuitive. It's easy to understand how connections between objects work and how to make use of the query language. Cons Since it's still under development, there isn't a perfect solution for every situation (yet). But they listen to what we need and develop solutions to close that gap. Alternatives considered [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) [AssetTiger](https://www.capterra.com/p/151021/AssetTiger/) Reasons for choosing Starhive Because of it's relation and similarities to Jira which is wide spread into our organisation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GV Guillaume V. Collaborative Solutions Expert Information Technology and Services ### "Starhive is already the best Asset Management platform out here, it will be much more soon!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 Great support and great technical quality of the platform. I could even have access to the development team for more technical questions and I really felt a very high level of technical excellence as well as a lot of customer focused attention at all levels of the company. Pros Modern and highly flexible asset management solution that can do much more than "Just" Asset Management. It can also be used as a backend as a service to build customer facing custom UI and will soon ship a built in Service Management solution! Cons I would love to get more features to build a fully fledged Service Management portal for IT teams (ITSM) and also for business teams (ESM). I am happy to know that Starhive team is currently working on this missing feature!! I am looking forward to testing it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NY Nader Y. Product Owner Information Technology and Services ### "Very happy customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Very satisfied! The team behind Starhive is world class. Their support is top notch. I believe their initiative will grow towards international markets. Pros Starhive is a modern robust way to manage ITSM with detailed assets and data representation. The system is fast, responsive, and has its own AI. Cons Some other systems include more functionality than what exists in Starhive today. I would like to experience a seamless connectivity to other systems which can be achieved by AI these days Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reasons for choosing Starhive Much better value of money with Starhive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Alex W. Software Developer Program Development ### "More than just asset management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2026 It is a very powerful tool that makes everyday life easier for both developers and end users. Therefore, it is pleasant to both develop and use Starhive. Pros It has a wide range of applications and can be easily adapted and expanded as needs evolve. The intuitive interface, combined with powerful features, makes it simple to use and straightforward to implement. Cons Since I have mostly used Starhive as a Backend as a Service, there have sometimes been some custom solutions to achieve the desired results. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Jasmin R. IT Consultant Management Consulting ### "Modern asset management without the heavy enterprise feeling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 Overall, if you’re looking for a modern, flexible asset management / unified data platform and you’re tired of fighting with spreadsheets and rigid legacy tools, I’d definitely recommend giving Starhive a try. It hits a very good balance between simplicity and power, and it feels like a product that is moving in the right direction. Pros You can shape Starhive around reality: Instead of being forced into a predefined asset structure, you can model the things you actually have: devices, contracts, locations, services, etc. For me it simply means I don’t have to “bend” the data to fit the tool. There is a lot you can do in Starhive, but I don’t feel overwhelmed in working with it. You can filter, search, build views and keep track of assets without needing an admin or developer all the time. Starhive works well together with Atlassian tools (but also on its own!): We also use Atlassian, so the integration with Jira / Jira Service Management is a big plus. Linking assets to tickets and using Starhive as the “asset brain” behind Jira feels quite natural. The product feels modern! Performance, UI and general behaviour feel “current”, not like a legacy tool. I also appreciate that Starhive is clearly evolving. You can see that the team is actively improving the product and is open to feedback! Cons The flexibility comes with a bit of a learning curve. At the beginning, you have to think about how you want to structure your objects and relationships. It’s not difficult, but it’s not a pure “plug and play” experience either. Starhive is not (yet) a complete replacement for heavy ITSM suites in all cases. I currently see its biggest strengths more on the asset and data side than as a full, out‑of‑the‑box ITSM suite. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TD Therese D. Consultant Information Technology and Services ### "Asset management system with a lot of potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 2, 2026 Pros It's a clean asset management system with a lot of useful functionality. The Starhive team are always improving the system, adding more features and supporting when needed. The user interface is very appealing and the App-system gives a lot of use case flexibility, as well as permission flexibility. Cons It is currently missing some user-related functionality that larger enterprise customers might need, such as group handling. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Needed an actual asset management system. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Arto K. Head of Atlassian Consulting Information Technology and Services ### "Starhive Asset Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 Definitively worth checking if you think of Asset management or unifed data platform. It is super easy and fast to implement and pricing is open and fair. Pros Good fit for use cases like Asset management or unifed data platform. Super easy and fast to implement. Pricing is open and fair. Their support team and development team are extremely kind and fast. Scales well for different sized organisations. Cons They market themselves also as an ITSM / ticket management platfrom but I feel the product maturity is not there yet for these use cases. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Anna M. Digital Transformation Consulting Information Technology and Services ### "Promising ITSM Platform with Strong Potential for Future Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Overall, my experience with Starhive has been very positive. The platform is user-friendly, visually appealing, and easy to adapt to our corporate branding. While it's still evolving in terms of ITSM capabilities, the team behind Starhive seems committed to continuous improvement and open to feedback. With each update, we’ve seen meaningful progress. I’m excited to see where the platform goes and feel confident that it’s on the right track. Pros Starhive offers an intuitive user interface, making it easy for both beginners and experienced users to navigate. I especially appreciated how easily we could apply our own corporate design—branding the platform to match our company’s look and feel was straightforward and effective. Cons While Starhive performs very well overall, some advanced settings took a bit of time to find. Additionally, it’s not yet a fully mature ITSM platform—but if Starhive continues to stick to its roadmap and development timeline, the product has a lot of potential and could become a real standout in the space. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TO Thorunn O. Director of Operations Information Technology and Services ### "Thanks for making something so simple but flexible at the same time. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2025 Overall it is super accessible and flexible. It has endless options to work with your objects and build your set up that fits your requirements. It's easy to navigate and work with. Pros It's very flexible. You can get an overview of your operations and assets in a very simple way. Also the support is excellent to help you get started. Cons In the beginning it might seem a bit difficult to get started so I recommend using the Starhive guides or their support to help you get started. StarQL might seem to be complicated at first but it really isn't! Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) [Trello](https://www.capterra.com/p/211559/Trello/) [Kiflo](https://www.capterra.com/p/185457/Kiflo-PRM/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Starhive Price and simplicity where the most important factors of my decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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