# klink.cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about klink.cloud Software - reviews, pricing plans, popular comparisons to other Contact Center products and more. Source: https://www.capterra.com/p/10022915/klink-cloud --- # klink.cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) klink.cloud ## What is klink.cloud? klinkcloud is an omnichannel contact center platform that provides customer experience and communication solutions for enterprises. The platform offers capabilities including virtual contact centers, conversational AI, unified communications, virtual phone numbers, SMS APIs, and SIP trunking. It aims to help companies streamline contact center operations, integrate communications channels, and deliver customer support across voice, chat, social media, email and more. ## What is klink.cloud used for? [Contact Center](https://www.capterra.com/contact-center-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for klink.cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.klink.cloud/&name=klink.cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### klink.cloud 0.0 VS. [### Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting Price $14.99 Flat Rate, Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (871) Value For Money 0.0 (0) Value For Money 4.5 (783) Customer Service 0.0 (0) Customer Service 4.6 (802) ## klink.cloud alternatives Highest Rated [Sobot](https://www.capterra.com/p/10025756/Sobot/) [4.9 (96)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) [4.7 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/102188/LiveAgent/) [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234575/Amazon-Connect/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (95)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agent Interface Agents can view and manage all customer requests and interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls klink.cloud 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Agents can view and manage all customer requests and interactions. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases System that automatically dials calls Tickets are automatically assigned to specific agents based on predefined rules Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together Computer-telephony integration is the use of computers to manage telephone calls Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and manage the accomplishments and development of employees or performance of applications or systems System calls multiple numbers at once and connects the agent to the first number that answers Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $14.99 Flat Rate,Per Month It includes: - 2 Agent Seats - Unified Team Inbox - Unlimited Contacts - 15,000 Message Monthly - Chat Tags, Chat Notes - Essential Dashboard & Reports - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration - Virtual Phone Number (Add-On) Growth $49.99 Per User,Per Month It includes: - 5 Agent Seats - Unified Team Inbox - Unlimited Contacts - 50,000 Message Monthly - Chat Tags, Chat Notes - Ticket Management - Essential Dashboard & Reports - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration - Virtual Phone Number (Add-On) Hyper Growth $245.00 Usage Based,Per Month It includes: - 5 Agent Seats - Unified Team Inbox - Unlimited Contacts - Unlimited Message Usage - Ticket Management - Workflow Automation - Essential Dashboard & Reports - Virtual Phone Number (Add-On) - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration Enterprise $599.00 Other,Per Month It includes: - Everything in Growth Plan - 20+ Agent Seats - Unlimited Message Usage - Advanced Workflow Automation - Custom API Integration - Salesforce, Hubspot & CRM Integrations - Advanced Telephony (IVR, Queue, Call Recording) - Virtual Phone Numbers - SSO & Enterprise Authentication - Ecommerce Integration (Shopee, Lazada, Shopify) - Dedicated Key Account Support - Custom Onboarding & Agent Training - 24/7 Tech Support ## Integrations [ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)