--- title: "klink.cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about klink.cloud Software - reviews, pricing plans, popular comparisons to other Customer Support products and more." source_url: "https://www.capterra.com/p/10022915/klink-cloud/" page_type: "product" language: "en" --- # klink.cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) klink.cloud ## What is klink.cloud? klinkcloud is an omnichannel contact center platform that provides customer experience and communication solutions for enterprises. The platform offers capabilities including virtual contact centers, conversational AI, unified communications, virtual phone numbers, SMS APIs, and SIP trunking. It aims to help companies streamline contact center operations, integrate communications channels, and deliver customer support across voice, chat, social media, email and more. ## What is klink.cloud used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $14.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for klink.cloud?[Manage this product listing](https://www.g2.com/products/klink-cloud/claim_requests/new?auto=true) ## klink.cloud Overview Updated September 2026 AI summary klink.cloud offers a contact center solution designed for organizations of all sizes, supporting agents with tools for automated call routing, multi-channel communication, call recording, and workforce management. It features an agent interface, auto-dialer, reporting and analytics, and optional capabilities like collaboration tools and IVR. Deployment options include cloud, SaaS, and compatibility with major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### klink.cloud 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $14.99 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## klink.cloud alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) [4.5 (2,216)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169505/Zoho-Desk/) ## FAQs about klink.cloud Overview ### What company size and specific industries is klink.cloud built for? klink.cloud is designed for startups, SMEs, and large enterprises that need customer service software with personalized experiences, unified data management, and advanced support tools. The vendor description does not name specific industries, so the target audience is defined by company size and customer support needs rather than a particular sector. Features and Usability ### What are the key features of klink.cloud? klink.cloud offers call center management features like automatic call distribution, call routing, IVR, predictive dialer, auto-dialer, and queue management. It also includes call recording, call monitoring, real-time reporting, activity dashboards, CRM, contact management, chat/messaging, chatbot, and workforce management. Pricing ### How much does it cost and what fees or limitations are included? klink.cloud starts at $14.99 per month for the Starter plan, a flat rate for small businesses. Growth costs $49.99 per user monthly, Hyper Growth is $245 monthly with unlimited message usage, and Enterprise is $599 monthly. A free trial is available. Integrations ### Which third-party tools and platforms does klink.cloud integrate with? klink.cloud integrates with 7 third-party tools for CRM and customer support, including ActiveCampaign, HubSpot Content Hub, Pipedrive, Salesforce Customer360, SugarCRM, Zendesk AI, and Zoho CRM Plus. These catalog integrations cover sales, marketing, and service workflows across major business platforms. Getting Started and Support ### What training and onboarding options does klink.cloud offer? klink.cloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference, and videos provide self-paced walkthroughs for features and setup. Getting Started and Support ### What customer support options does klink.cloud offer? klink.cloud provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times or helpfulness, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 1,302 Customer Support reviews Capterra data shows that buyers of contact center software rank the following features as their top priorities: - **Caller ID** (**46%** of reviewers rated this feature as critical) - **Call Center Management** (**48%**) - **Automatic Call Distribution** (**52%**) klink.cloud supports all three of the features reviewers rate most highly: **Caller ID**, **Call Center Management**, and **Automatic Call Distribution**. Together, these capabilities help businesses route calls more efficiently, manage contact center operations with greater control, and give teams the visibility they need to handle customer interactions more effectively. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Agent Interface Agents can view and manage all customer requests and interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls klink.cloud 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agent Interface: Agents can view and manage all customer requests and interactions. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social: Provides tools specifically meant for socializing and meetign with colleagues - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice: Make and receive calls directly in the application. Track and record calls for analysis. - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10022915/klink-cloud/pricing/) Starter $14.99 Flat Rate,Per Month It includes: - 2 Agent Seats - Unified Team Inbox - Unlimited Contacts - 15,000 Message Monthly - Chat Tags, Chat Notes - Essential Dashboard & Reports - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration - Virtual Phone Number (Add-On) Growth $49.99 Per User,Per Month It includes: - 5 Agent Seats - Unified Team Inbox - Unlimited Contacts - 50,000 Message Monthly - Chat Tags, Chat Notes - Ticket Management - Essential Dashboard & Reports - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration - Virtual Phone Number (Add-On) Hyper Growth $245.00 Usage Based,Per Month It includes: - 5 Agent Seats - Unified Team Inbox - Unlimited Contacts - Unlimited Message Usage - Ticket Management - Workflow Automation - Essential Dashboard & Reports - Virtual Phone Number (Add-On) - Social Media (Facebook, Messenger, Line, Viber, Whatsapp ) Integration Enterprise $599.00 Other,Per Month It includes: - Everything in Growth Plan - 20+ Agent Seats - Unlimited Message Usage - Advanced Workflow Automation - Custom API Integration - Salesforce, Hubspot & CRM Integrations - Advanced Telephony (IVR, Queue, Call Recording) - Virtual Phone Numbers - SSO & Enterprise Authentication - Ecommerce Integration (Shopee, Lazada, Shopify) - Dedicated Key Account Support - Custom Onboarding & Agent Training - 24/7 Tech Support ## Integrations [ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.