# GearChain Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GearChain the right Asset Tracking solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10023123/GearChain/reviews

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GearChain

4.8 (52)

[View alternatives](https://www.capterra.com/p/10023123/GearChain/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of GearChain

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

MK

Mohit K

IT ConsultantInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: I used a free trial.

“I love how GEAR Inventory syncs with Google Sheets for real-time updates and lets you customize templates for easy inventory tracking.“

July 24, 2024

Akshay S

Project EngineerE-Learning, 201 - 500 employeesUsed the software for: 6-12 months.

“It did not support multi-location support.“

July 26, 2024

BK

Bhawesh K

IT ConsultantInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It is great for tracking inventory with its easy barcode scanner and custom forms. But it needs internet to work and can be a bit tricky for new users.“

August 7, 2024

DM

Daniel M

Information Technology ManagerStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Additionally, there have been some issues with the accuracy of the tracking data, so it's important to double-check the information before relying on it.“

December 9, 2022

KA

Kanika A

Interior Architect and Project ManagerDesign, 11 - 50 employeesUsed the software for: I used a free trial.

“This is what GearChain offers me: a crystal, clear view into my supply chain. How I feel is that there is a personal assistant tracking every step of my products' journeys.“

December 2, 2024

GM

Geeti M

Doctoral studentManagement Consulting, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“I also found that there were some technical glitches that made the app building process a bit more difficult than it should have been.“

March 17, 2023

Ankit P

Associate Software EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: Less than 6 months.

“One notable feature that reduces manual entry errors and makes item identification easier is the AI-powered barcode scanner.“

July 30, 2024

os

oskars s

Improvement managerRenewables & Environment, 201 - 500 employeesUsed the software for: 1-2 years.

“not compatible with handheld devices with built in imagers“

July 11, 2022

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aditya J.  
Technical support engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "The GearApp makes our tasks easier"

November 20, 2024

5.0

Pros

It effortlessly adapts to your work environment and allows for easy customization based on your needs. The app provides detailed analytics and reports on the status of shipments and asset information, ensuring smooth operations without any hassles. You can check asset details information anywhere with the help of this Gearchain mobile app.

Cons

The Gearchain mobile app is the best. we are not finding any issue it works smoothly and makes our tasks easier.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your feedback! Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

KD

Kim D.  
Executive Administrative Assistant  
Automotive  
Used the software for: 6-12 months

### "Finally, a company that follows through on their PROMISES!"

May 14, 2025

5.0

NO COMPLAINTS! We have actually used them for other projects in our business. Great group.

Pros

The personal aspect of the customer support! No automated system, you actually get to speak to someone, and those issues are addressed immediately. This product has been a huge asset to our e-commerce businesses, and our multiple supporting warehouses. THANK YOU!

Cons

We have had a synce issue with real time counts on our spreadsheet. We still have to manually export the data for accuracy, but once it is manually exported, it is accurate.

Alternatives considered

[Connex For QuickBooks](https://www.capterra.com/p/204038/Connex/)

Reason for choosing GearChain

It was more designed to our needs, and we like that our sales rep was so attentive. Customer service still matters!

Review Source

Stace G.  
Research manager  
Market Research  
Used the software for: I used a free trial

### "Useful software"

March 29, 2022

3.0

Asset tracking is very easy with this software

Pros

Ease of set up and not expensive compared to others. The free trial is also good as it allows you to trial all features

Cons

User guide doesn't always explain how to do things very well

Review Source

Response from GEAR APP

April 14, 2022

Thanks so much for your feedbac! Can you DM me or contact support as we have new product coming and I want to share with you.

VR

Verified Reviewer  
Data Analysis  
Computer & Network Security  
Used the software for: 1-2 years

### "Managing inventory is easy with GearApp"

December 12, 2024

5.0

Pros

love how it links the database with Google Sheets and uses barcodes for easy tracking of assets and inventory. It's an efficient solution for inventory management and saves a lot of time. GearApp is simple to set up and offers a free trial for new users. If we face any challenges, the technical support team is very good and always available to assist.

Cons

Everything is working fine, and it meets our requirements. We are not facing any challenges yet.

Review Source

Response from GEAR APP

December 18, 2024

Thanks for your feedback! Can you please try out GearChain and leave a review as well?

VR

Verified Reviewer  
Technical Support Specialist  
Computer & Network Security  
Used the software for: 6-12 months

### "Streamlined Inventory Management with GEAR"

December 17, 2024

5.0

Pros

One of the best and easy-to-use inventory management tools that works smoothly with Google Sheets. This tool is great for companies that need to monitor physical items. This AI barcode scanner makes tracking and finding items easier It improves efficiency and reduces errors

Cons

A great choice for easy inventory management. We haven't found any issues.

Review Source

Response from GEAR APP

December 31, 2024

Thanks for your feedback! Please try Gearchain and leave a review as well?

Vikash L.  
Technical Support Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### " This user interface is clean and very easy to understand"

November 6, 2024

5.0

Pros

The interface setup is very easy to understand and provides useful data analytics. The mobile app and the free trial are also helpful. The desktop and mobile apps sync perfectly, ensuring that data remains intact when switching between them. The customer support team is very good and always available to assist if we face any challenges.

Cons

The mobile app interface is excellent, offering all the functions we need. There's nothing to dislike about the Gear app.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

VR

Verified Reviewer  
Sales Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "The Gear app helps make my work easier"

November 23, 2024

5.0

Pros

I use this app for my organization, and it always works well. The smart features of GEAR make it easy to send barcode data directly to Google Sheets, which is truly outstanding. The customer support team is good and always there to help us if we face any challenges

Cons

No Dislike, We can easy to use and easy to get asset report and all.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

VISHAL V.  
Data Analyst  
Computer & Network Security  
Used the software for: 6-12 months

### "GearApp makes the job easy"

October 14, 2024

5.0

Pros

The GEAR inventory management is great, and I love how easy it is to use on mobile and customize features from the beginning. The setup is simple, and the data analytics are effective. The mobile app and free trial are very useful. It includes a laser barcode scanner that simplifies tracking inventory documents on a tablet or mobile device.

Cons

We didn't find any issues with the GEAR app. it's working excellent.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

VR

Verified Reviewer  
Technical support engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "GearApp is working smoothly."

December 19, 2024

5.0

Pros

It features a laser barcode scanner that simplifies inventory document tracking on tablets and mobile devices. The inventory data is securely updated using cloud storage, with regular updates, and through this, we can quickly provide support to resolve any user problems.

Cons

Currently, this is working very well. We haven't found any issues.

Review Source

Response from GEAR APP

December 31, 2024

Thanks for your valueable feedback! Please try Gearchain and leave a review as well?

Shahed S.  
Technical support engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Real-Time Inventory Updates"

October 5, 2024

5.0

Pros

The product is very easy to use and doesn’t need any special skills. It fits well into your work environment and can be customized to your needs. It works great with Google Sheets for easy data syncing to track assets. It also works well with Google Drive for quick file and document uploads. We can use it from anywhere with the mobile app. The desktop app and mobile app work well together, so no data is lost when switching between them.

Cons

We haven’t found any issues this is working extremely well.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

NR

Nainesh R.  
Technical Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "It's User-friendly design"

November 15, 2024

5.0

Pros

It provides features like barcode scanning, real-time data updates via Google Sheets, and customizable inventory templates. With the Gear App, you can access all inventory details from anywhere. Recently, we had some issues and connected with the customer support team. The experience was excellent.

Cons

We didn't find any challenges. I had a good experience with the Gear App.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

BS

Biswajit S.  
Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Efficient Inventory Tracking with GEAR"

July 8, 2024

5.0

Pros

It easy GEAR makes it to track inventory using barcodes in Google Sheets. It secure and update inventory data from anywhere via cloud storage.Its regular updates and responsive support to solve user problems.

Cons

Setting up barcode scanning and templates might require technical knowledge.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

Ajoob S.  
Engineer trainee  
Chemicals  
Used the software for: 1-2 years

### "Best inventory management software."

June 28, 2022

5.0

Pros

Gear is one of the best and easy to use inventory management software help us to work with google sheets. Gear app helps to scans the qr code faster. Easy to track our inventories is a great feature.

Cons

So far no issues are faced. The app works fine for our use.

Review Source

Response from GEAR APP

July 12, 2022

Thank you for your review Ajoob! Please DM us or send us email support@getgear.io

Simon J.  
PPC Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "GEAR is very Effective Platform."

July 11, 2022

5.0

GEAR is very productive platform and the capabilities are unique and its overall services quality is profitable.

Pros

GEAR features are easy to set and the free trial that they offer to new users and the Cloud services are the best. The system deployment on Cloud and also on other devices like desktop is quite simple and excellent on reporting.

Cons

None to dislike on GEAR functionalities and easy navigation across its interface and learning materials are perfect.

Review Source

Response from GEAR APP

July 15, 2022

Thank you for your review Simon!

DB

Daniel B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Best barcode scanner "

November 23, 2022

5.0

Pros

It’s super easy to use, gets the correct information, and smart phone friendly

Cons

Kinda high in price but well worth every dime

Review Source

Response from GEAR APP

December 15, 2022

Thanks so much! Can you reach out to us via support@getgear.io?

VK

Vivek K.  
Researcher  
Higher Education  
Used the software for: Less than 6 months

### "All that's required of me is GEAR."

March 22, 2023

5.0

Pros

the application includes thorough statistics and data on the progress of shipments, assisting in making sure everything is operating as it should. Gear is a fantastic tool for any company that depends on monitoring physical things, in general.

Cons

Just one drawback I can identify with the GEAR is the fact that there have been problems with monitoring system's accuracy, so it's critical to verify the data prior depending on it.

Review Source

Response from GEAR APP

March 23, 2023

Thanks Vivek for your great feedback. We want to learn more about your issue on accuracy. Can you contact us to elaborate this?

PG

Petek G.  
Sales Director  
Wholesale  
Used the software for: Less than 6 months

### "GEAR is doing all i need."

January 7, 2023

5.0

Pros

This software is literally best barcod scanner out there and so easy to use. The customer support is doing very good job so.

Cons

Im using GEAR since 4 months and i cant complain about nothing all along.

Review Source

Response from GEAR APP

January 10, 2023

Thanks Petek for your review!. Can you send DM to us so we can get you something?

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Gear neutral"

April 8, 2022

4.0

Pros

ui design and ease of use about this software.

Cons

It's not fast enough, somewhat slow comparison to others

Review Source

Response from GEAR APP

July 12, 2022

Thank you for your review! Please DM us or send us email support@getgear.io

KA

Kanika A.  
Interior Architect and Project Manager  
Design  
Used the software for: I used a free trial

### "Loving the little assistant I have"

December 2, 2024

5.0

Pros

This is what GearChain offers me: a crystal, clear view into my supply chain. How I feel is that there is a personal assistant tracking every step of my products' journeys. No need to wonder where things got stuck or when they would arrive. Also, this whole blockchain thing makes me so sure about my data being secure and sound, like a digital fortress protecting my interior and home decor business.

Cons

GearChain's blockchain tech can sometimes feel a bit complex, like trying to understand a new language. But, once you get the hang of it, it's incredibly powerful. It's like learning a secret code that gives you a competitive edge.

Review Source

Response from GEAR APP

January 24, 2025

Thanks for your feedback!

AJ

Avani J.  
Technical support engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "This is the perfect solution for inventory management"

November 27, 2024

5.0

Pros

This is the best tool to manage asset data by location. The simple dashboard helps you easily find asset details. It is an easy way to link to Google Sheets, streamlining business inventory tracking. The desktop and mobile apps sync perfectly, so no data is lost when you switch between them.

Cons

Currently, we don't have any issues, and we easily manage inventory with the help of GearApp.

Review Source

Response from GEAR APP

December 3, 2024

Thanks for your feedback Avani. Could you also please try out our latest app, GearChain(gearchain.io/download), and leave a review on Capterra?

VR

Verified Reviewer  
front-end developer  
Information Technology and Services  
Used the software for: 6-12 months

### "The best tool for real-time inventory management"

November 24, 2024

5.0

Pros

The GEAR App has mobile apps so we can manage inventory from any location. It gives you full control over complex inventories and simple management from one dashboard. The GEAR App updates inventory data instantly in Google Sheets.

Cons

Currently, we are not finding any issue. Everything is working very well.

Review Source

Response from GEAR APP

December 3, 2024

Thanks for your feedback. Could you also please try out our latest app, GearChain(gearchain.io/download), and leave a review on Capterra?

VP

Vijesh P.  
Sales Executive  
Banking  
Used the software for: 6-12 months

### "Real-Time Inventory Updates"

October 23, 2024

5.0

Pros

It has made tracking and managing our assets much easier and faster. The app has a laser barcode scanner, making inventory tracking easy on a mobile device. you can create personalized inventory apps without any coding skills. It's easy to use with Google Drive, so uploading files and documents is faster. It fits well into your work environment.

Cons

It's working very smoothly right now, and we haven't found any issues. It meets our requirements.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

KS

Kris S.  
Director of Communications  
Events Services  
Used the software for: Less than 6 months

### "Outside the Box Inventory Management"

November 21, 2024

4.0

I used the GearChain Inventory Management System to track attendance at a relatively simple conference. It met my needs without all of the (unnecessary) expensive bells and whistles that some of the other companies throw into their products.

Pros

GearChain's onboarding was great. They took the time to learn about my challenges and process so that the experience was what I needed to meet my requirements. They didn't want me to change my event to fit their product - they tailored their product to fit my event!

Cons

Most users would find this an excellent product to use for their small, static, inventory management. As an attendee tracking service, every fraction of a second counts and I would love if they could shave a bit of time off of the process so that more scans could be completed in a shorter amount of time.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing GearChain

Cost. My event was quite simple and didn't need the expensive bells and whistles "included" with the other options.

Review Source

Response from GEAR APP

December 2, 2024

We are grateful that our product was helpful for your project. Thank you for your feedback!

Dixit V.  
Support Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "GEAR provides excellent and very effective tracking features"

September 27, 2024

5.0

Pros

The GEAR app is a mobile tool that makes managing inventory easy for businesses. It uses a barcode scanner and works with Google Sheets to track assets and inventory in real-time The GEAR APP is flexible enough to be used in various work environments.

Cons

Overall, this app is good, and we haven’t found any issues.

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

Jaydeep A.  
SAP Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Inventory Tracking Software"

September 13, 2024

5.0

Pros

The GEAR app’s user interface is clean and easy to understand, making it user-friendly. It works on both desktop and mobile apps, allowing remote access. It has a laser barcode scanner that makes tracking inventory documents easy on a tablet or mobile. Its ability to adapt to different work environments is very important.

Cons

The software is working excellent. no dislikes

Review Source

Response from GEAR APP

December 2, 2024

I appreciate your earlier feedback. Could you please try out our latest app, GearChain, and leave a review on Capterra? Thank you!

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