# kapptivate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about kapptivate Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/10023181/kapptivate

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# 

 kapptivate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

kapptivate

## What is kapptivate?

kapptivate is a software platform for synthetic testing and monitoring of digital experiences across multiple channels. The platform allows users to record and automate tests, monitor services in real-time, analyze quality of service metrics, and build no-code user experiences for mobile apps, websites, APIs, SMS, and USSD. Key features include test automation, anomaly detection, real-time monitoring, customizable alerting, visual analytics.

## What is kapptivate used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)[User Testing](https://www.capterra.com/user-testing-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### kapptivate

4.5 (6)

VS.

[4.9 (130)](https://www.capterra.com/p/161589/accelQ/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.9 (662)

Value For Money

4.2 (6)

Value For Money

4.9 (572)

Customer Service

4.5 (6)

Customer Service

4.9 (551)

## kapptivate alternatives

Highest Rated

[5.0 (68)](https://www.capterra.com/p/229339/QA-Wolf/reviews/)

Starting price

Contact vendor for pricing

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

[4.6 (662)](https://www.capterra.com/p/162900/BrowserStack/reviews/)

Starting price

$39.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/162900/BrowserStack/)

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)

[4.6 (543)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Starting price

$15.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/170732/LambdaTest/)

[Katalon Studio](https://www.capterra.com/p/235574/Katalon-Studio/)

[4.4 (706)](https://www.capterra.com/p/235574/Katalon-Studio/reviews/)

Starting price

$170.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/235574/Katalon-Studio/)

[View all alternatives](https://www.capterra.com/p/10023181/kapptivate/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

User Management

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Assessment Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

Compliance Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Data Import/Export

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Visualization

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Graphical representation of data

Reporting & Statistics

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

kapptivate 81 features

Define levels of authorization for access to specific files or systems

Scripting technique that uses data files to contain the keywords related to the application being tested

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Creation, administration, and evaluation of assessments or tests

Test the availability of websites and/or browsers

Compare key metrics for the business against prominent players in the industry

Monitor and track bugs and issues in the system.

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

A process to automatically integrate code changes from multiple contributors into a shared repository

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Detect and remove errors

Track unplanned equipment or network failures

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Manage and track all disruptions and incidents

Monitor the IP addresses of the incoming traffic

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Test applications through the cloud

Notifications via mobile devices

Test the ability of mobile applications

Technique where run time behavior of software under test is checked against predictions made by a model

Observe and track the demand, usage, progress or quality of a system, product, or user

Monitor networks, websites, or other assets across multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Run tests on a network to find the root cause of network issues

Allows developers to run the same test over and over again using different values

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Allows developers to check if their applications/web browsers are running as expected.

Arrange tasks based on the level of priority or urgency

Estimate or forecast of a future scenario based on the study of present trends

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

Assess the performance and functionality of software by testing against predefined requirements and specifications

Notifying as a warning or reminder of a potential or imminent hazard

Run diagnostic tests at predetermined times

Uncovers vulnerabilities of the system and determines whether system data and resources are protected from possible intruders

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Ensure SSL certifications are active

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Software testing technique by which we can check the defects in software without actually executing it

Run multiple tests simultaneously in different environments or parts of the code base

Provides test performance metrics such as availability, response time, and stability for a system

Ability to create, review and approve test scripts

Test specific APIs to determine if systems are properly functioning

Pre-written scripts that simulate situations within each test

Set up connections to third-party platforms to improve business processes

Monitor or audit historical and current transactions to analyze customer account activities

Take actions to troubleshoot issues for networks, devices, etc.

Track the availability time for a designated network or website over a given period of time

Process of evaluating a product or website by testing it with representative users.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Interact with data visualization elements, such as charts and graphs, to drill down into data

Checks web applications or websites for issues or bugs

Create, design and manage workflows for repetitive tasks

Features

4.2 (6)

4.2

Based on 6 reviews

## Pricing

Value for money

4.2 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (6)

4.2

Based on 6 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

ServiceNow Problem Management](https://www.capterra.com/p/152872/ServiceNow-Problem-Management/)

## Support, customer service and training options

Customer Service

4.5 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (6)

4.5

Based on 6 reviews

## User reviews

Overall rating

4.5

Based on 6 reviews

Filter by rating

5(3)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Alain B.

Manager Experience Client

Telecommunications

### "KAPPTIVATE : Réactivité et Gain de temps"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 24, 2025

Nous sommes satisfaits de la solution Kapptivate parce qu'en plus des alertes en cas de dysfonctionnement, elle nous fait gagner du temps sur les tests de monitoring et nous fournit un rapport sur le fonctionnement de nos différents short code USSD et aussi sur nos applications

Pros

Avant, il nous arrivait parfois d'être informé des dysfonctionnements par nos clients. Mais désormais avec la solution Kapptivate nous sommes alertés en temps réel en cas de dysfonctionnement sur nos codes USSD et nos applications, ce qui nous permet de prendre avec actions rapides pour améliorer l'expérience client

Cons

La configuration des uses cases des tests UAT semble un peu compliquée

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FB

Fabrice B.

Program Manager sur Orange Money

Telecommunications

### "Orange Innovation (tests automatisés et monitoring d'Orange Money)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

Kapptivate nous accompagne au plus près depuis 10 ans dans l'évolution et le suivi opérationnel du service Orange Money dans près de 15 pays (majoritairement en Afrique). L'articulation entre la solution de Testing et de Monitoring (dans une même interface) est très intelligente, ergonomique, et a été la raison de sa rapide prise en main par plusieurs centaines d'utilisateurs au fil des années...

Pros

La double-grande efficacité de la solution sur plusieurs canaux (USSD, smartphones, web API), car sur les 2 volets: le testing automatisé et la supervision active. En 3ème qualité (après KapptiTesting et Monitoring), la qualité de la solution de no-Code KapptiBuild (qui a réussi à couvrir le besoin en services digitaux locaux d'une dizaine de pays Orange Money)

Cons

Pas d'inconvénients, si ce n'est qu'un support soutenu côté client/intégrateur (ici, nous côté Orange Innovation & filiales pays Orange Money) est recommandé pour bénéficier pleinement des bénéfices qu'offrent les solutions Kapptivate (Testing, Monitoring, la solution No-Code KapptiBuild)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HT

Hasimbola Tojonirina R.

Head of IT Operations and Infrastructure

Banking

### "MVola Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 1, 2024

Kapptivate is the eyes for MVola. Kapptivate help us for migration on testing

Pros

\- Monitoring Visibiity and details. - Facilitate go to Market with details - Dashboard for QOS

Cons

\- Design (take Grafana as inspiration) - Ability to manage device for phone robot (same error coming due to this)

Alternatives considered

[Grafana](https://www.capterra.com/p/196036/Grafana-Enterprise/)

[Apache NiFi](https://www.capterra.com/p/234171/Apache-NiFi/)

[elastic](https://www.capterra.com/p/10004359/Elastic/)

Reasons for choosing kapptivate

kapptivate is the one who can simulate the live customer experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

erwan t.

Service Delivery management

Insurance

### "Fully satisfied even after 3 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2024

Support team available quickly and efficiently. They help us mature our E2E strategy. Relationship with our business end-users improve thanks to the Kapptivate results

Pros

Reliability, no crash for the past 3 years. Visual monitoring very helpfull for support team. Great user experience with the Kapptivate team

Cons

Need to be a developper to build new monitoring scenario. No versioning but I know it is coming soon.

Alternatives considered

[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)

Reasons for choosing kapptivate

the only solution which can manage "old technologies" we still have in our Information System

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YB

Yaouba bi A.

superviseur

Telecommunications

### "kapptivate is good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 6, 2024

nous sommes tres satisfait du services offert par l'équipe kapptivate

Pros

la barre de cmd USSD et l'accès a distance des smartphone connecté au robot

Cons

absences des données et les point blanc souvent remonté par les robot

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mamadou Bobo B.

Responsable Monitoring des services

Telecommunications

### "Orange Guinée "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 6, 2024

Un outil de monitoring hautement disponible et très réactif / proactif

Pros

La haute disponibilité, Innovation et la flexibilité

Cons

Le produit ne présente aucune anomalie pour le moment

Switched from

[Centreon](https://www.capterra.com/p/234559/Centreon/)

La performance de la solution kapptivate

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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