--- title: "Coveo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Coveo Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more." source_url: "https://www.capterra.com/p/10023369/Asset-Management-365/" page_type: "product" language: "en" --- # Coveo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Coveo ## What is Coveo? Coveo is a cloud-based AI relevance platform that unifies content from across enterprise systems into a single secure index, then applies machine learning to deliver personalized search results, recommendations, and answers to each user. Businesses use Coveo across ecommerce, customer service, website, and workplace applications. It layers onto existing platforms such as Salesforce, SAP, Adobe, and Zendesk without requiring a full technology overhaul, using 55+ pre-built connectors and an API-first architecture. Core features include AI-powered search with ranked results, content recommendations, generative answering, adaptive navigation, direct answer extraction, usage analytics, and content gap reporting. Security controls and multi-region deployment support enterprise compliance needs. ## What is Coveo used for? [Predictive Analytics](https://www.capterra.com/predictive-analytics-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/)[IT Asset Management](https://www.capterra.com/it-asset-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149.99 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Coveo?[Manage this product listing](https://www.g2.com/products/coveo/claim_requests/new?auto=true) ## Coveo Overview Updated September 2026 AI summary Coveo offers enterprise and midsize organizations a cloud-based platform for asset tracking and AI-powered search across digital assets and commerce environments. Its features include asset lifecycle management, inventory and location tracking, audit trails, compliance management, and mobile access, with optional modules for maintenance scheduling, reporting, workflow management, and third-party integrations, supporting deployment across major operating systems and devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Coveo 0.0 VS. [4.9 (26)](https://www.capterra.com/p/213372/Setyl/reviews/) Starting Price $149.99 Flat Rate, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (18) Value For Money 0.0 (0) Value For Money 4.9 (16) Customer Service 0.0 (0) Customer Service 5.0 (18) ## Coveo alternatives [Aladdin](https://www.capterra.com/p/231824/Aladdin/) [4.3 (18)](https://www.capterra.com/p/231824/Aladdin/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231824/Aladdin/) [iSite](https://www.capterra.com/p/231524/iSite-Enterprise/) [4.5 (13)](https://www.capterra.com/p/231524/iSite-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231524/iSite-Enterprise/) [GigaTrak Asset Tracking System](https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System/) [4.5 (48)](https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151005/Asset-Tracking-Software-Barcode-System/) [seventhings](https://www.capterra.com/p/201910/seventhings/) [4.7 (75)](https://www.capterra.com/p/201910/seventhings/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201910/seventhings/) ## FAQs about Coveo Overview ### What company size and specific industries is Coveo built for? Coveo is designed for midsize to large enterprises in retail, high-tech, manufacturing, and telecommunications. It is built for organizations using ecommerce, customer service, digital workplace, and website personalization tools, making it a fit for companies managing customer and employee experiences across these sectors. Features and Usability ### What are the key features of Coveo? Coveo offers full text search, search/filter, and metadata management for finding content across systems, plus access controls/permissions and rights management for governing access. It also includes activity dashboards, reporting/analytics, alerts/notifications, and third-party integrations, with content management, knowledge base management, and self service portal features for organizing and delivering information. Pricing ### How much does it cost and what fees or limitations are included? Coveo starts with a free trial, then the Premium plan costs $149.99 per year billed yearly, and the Enterprise plan costs $249.99 per year billed yearly. Standard pricing is not listed. Standard includes 20 users, while Premium and Enterprise add more users and features. Integrations ### Which third-party tools and platforms does Coveo integrate with? Coveo integrates with Adobe Acrobat, Agentforce, Amazon QuickSight, Amazon Web Services AI, AppDirect, Claude, Microsoft 365 Copilot, Microsoft Copilot Studio, NetSpring, OpenAI, SAP Commerce Cloud, ServiceNow Connector, Shopify, Slack, and Zendesk AI. Getting Started and Support ### What training and onboarding options does Coveo offer? Coveo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning product features and reviewing setup steps. Getting Started and Support ### What customer support options does Coveo offer? Coveo offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live rep assistance. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,973 Asset Tracking reviews Capterra data shows that buyers of asset tracking software rank the following features as their top priorities: - **Equipment Tracking** (**50%** of reviewers rated this feature as critical) - **Inventory Tracking** (**48%**) - **Inventory Management** (**50%**) Coveo supports all three of the features reviewers consider most important: **Equipment Tracking**, **Inventory Tracking**, and **Inventory Management**. Together, these capabilities help businesses monitor asset locations, maintain accurate stock records, and manage inventory levels more effectively, allowing teams to reduce loss, improve visibility, and keep daily operations running efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asset Accounting Manage adding fixed assets to proposed budgets Coveo 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Sharing: Share access to files and assets with individuals - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - CMS Integration: Integration with content management software - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Full Text Search: Search for specific words or phrases within a document or database - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Prioritization: Arrange tasks based on the level of priority or urgency - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Returns Tracking: See what items have been returned - Rights Management: Manage and enforce usage rights and permissions for digital assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10023369/Asset-Management-365/pricing/) Standard Free It includes: - 20 users - Free updates via MS store - Assign Assets - Track assets - Asset life cycle history - Categories & Sub categories Premium $149.99 Flat Rate,Per Year It includes: - 200 users - Tag Projects - Free updates with support - Custom email templates - MS Intune Integration - Depreciation - Book Assets - Bar & QR code scanner - Export QR Codes and Barcodes - Asset expiry reminders - Return date reminders - Add custom columns Enterprise $249.99 Flat Rate,Per Year It includes: - 300 users - Unlimited Assets - Sync M365 Licenses​ - Asset approval workflow​ - Digitally Signed Acknowledgment - Desktop Central Integration​ - SCCM Integration​ - Maintenance Module - Software Module​ - Export Audit Logs - API connectivity​ - Customize with Power Automate - Power BI & Power Apps Integration​ - Location based roles - Custom forms - Dedicated Account Manager - One Free Customization ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ Amazon QuickSight](https://www.capterra.com/p/169810/Quicksight/)[ Microsoft 365 Copilot](https://www.capterra.com/p/10015330/Microsoft-Copilot/)[ SAP Commerce Cloud](https://www.capterra.com/p/275495/SAP-Commerce-Cloud/)[ Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/)[ Microsoft Copilot Studio](https://www.capterra.com/p/252136/Microsoft-Power-Virtual-Agents/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.