# Symphona Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Symphona Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more.

Source: https://www.capterra.com/p/10023509/Symphona

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# 

 Symphona Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Symphona

## What is Symphona?

Symphona is an AI business efficiency platform that aims to optimize operations through automation and AI tools. The software provides capabilities for automating customer service conversations, eliminating repetitive manual tasks, streamlining processes, and managing automation exceptions, all through an intuitive no-code interface. Symphona offers front-office automation features like AI-powered agents for customer support as well as back-office automation for workflow processes, without requiring coding expertise.

## What is Symphona used for?

[Workflow Management](https://www.capterra.com/workflow-management-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$600

Flat Rate, Per Month

Free trial  
available

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Do you work for Symphona?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://Simplyask.ai&name=Symphona)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Symphona

0.0

VS.

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting Price

$600

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (26)

Value For Money

0.0 (0)

Value For Money

4.3 (23)

Customer Service

0.0 (0)

Customer Service

4.6 (25)

## Symphona alternatives

Highest Rated

[5.0 (1)](https://www.capterra.com/p/10032788/Blocks/#reviews)

Starting price

$20.00

Per User, Per Month

[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting price

$4800.00

Per User, Per Month

[ElectroNeek Platform](https://www.capterra.com/p/183324/electroNeek-RPA/)

[4.6 (26)](https://www.capterra.com/p/183324/electroNeek-RPA/reviews/)

Starting price

$1450.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/183324/electroNeek-RPA/)

[Generative Studio X](https://www.capterra.com/p/162057/OneReach/)

[4.0 (2)](https://www.capterra.com/p/162057/OneReach/#reviews)

Starting price

$500.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/162057/OneReach/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Symphona 75 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Bots that work alongside humans on tasks that cannot be fully automated

A record of all activities within the system, including user access, changes made, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Customize data fields to support various needs and use cases

Import, collect, and capture data from multiple sources

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Graphical representation of data

Manage the processes involved when making the application ready for use

Automated or logic-based workflows that assist in the creation of electronic documents

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Extract email addresses from multiple data sources

Build applications without the use of code

Store, manage and track all forms in a centralized location

Use AI to generate content in the form of text, images, videos, etc.

Create, design and modify the flow and processes of tasks in a project

Ability of software to identify an image among other data

Embed/link applications into third party software so it can be accessed within a third party system

Identify which applications need to exchange data and enable these data connections

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Copy and paste test cases in order to use the same tests in different suites and plans

Manage and support multiple languages

Allows users to manage data from a number of sources

Process and analyze human language in text or audio form

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Ability to recognize printed or written text within digital images or scanned documents

Allows developers to run the same test over and over again using different values

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Allows developers to check if their applications/web browsers are running as expected.

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Outline and document business processes via step-by-step building blocks

Monitor and manage manufacturing and production processes.

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting on how each user, task or process has advanced since its initiation

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Enables creation, management, and tracking of product requirements & features during product production/development

Assess the performance and functionality of software by testing against predefined requirements and specifications

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Run multiple tests simultaneously in different environments or parts of the code base

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Automate processes from start to finish without human assistance

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Spark

$600.00

Flat Rate,Per Month

It includes:

-   Access To Most Popular Products (Flow, Converse, Serve, Resolve)
-   Self-Serve Training & Doc Portal
-   Email & AI Chat Support
-   2 Platform User Seats
-   Included Usage: 10,000 Process Step Executions
-   9 Million AI Tokens
-   1,500 Sent Outbound Emails
-   20 GB File Storage
-   0 GB Knowledge Base Storage
-   0 Handled Call Minutes
-   0 Sent Outbound SMS
-   0 Phone Numbers

Boost

$1,200

Flat Rate,Per Month

It includes:

-   Priority Email & AI Chat Support
-   4 Platform User Seats
-   Included Usage: 25,000 Process Step Executions
-   18 Million AI Tokens
-   3,000 Sent Outbound Emails
-   50 GB File Storage
-   10 GB Knowledge Base Storage

Turbo

$3,000

Flat Rate,Per Month

It includes:

-   Self-Serve Training & Doc Portal
-   Assigned Account Manager (Email)
-   10 Platform User Seats
-   Included Usage: 77,500 Process Step Executions
-   45 Million AI Tokens
-   7,500 Sent Outbound Emails
-   120 GB File Storage
-   40 GB Knowledge Base Storage

## Integrations

[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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