# Zendesk Attachment Storage Offload Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zendesk Attachment Storage Offload Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more. Source: https://www.capterra.com/p/10023559/Zendesk-Attachment-Storage-Offload --- # Zendesk Attachment Storage Offload Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Zendesk Attachment Storage Offload ## What is Zendesk Attachment Storage Offload? Zendesk Attachment Storage Offload is a SaaS solution that automatically moves closed ticket attachments (images, PDFs, videos, logs, and other files) out of Zendesk’s native storage into lower-cost external storage, helping organizations significantly reduce Zendesk storage costs while preserving full access to files. The service integrates directly with Zendesk Support and runs continuously in the background, scanning tickets and offloading attachments based on configurable rules such as ticket age, file size, or file type. Offloaded files remain fully accessible to agents through a Zendesk sidebar app, allowing them to view and preview attachments without changing workflows or tools. Customers can usemanaged storage or connect their own storage platforms, including AWS S3, Azure Blob Storage, Google Cloud Storage, SharePoint, or SFTP. The solution includes dashboards and reporting to track storage usage, offload progress, and cost savings. ## What is Zendesk Attachment Storage Offload used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zendesk Attachment Storage Offload?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://eh7p.com&name=Zendesk Attachment Storage Offload) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zendesk Attachment Storage Offload 0.0 VS. [4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (28,296) Value For Money 0.0 (0) Value For Money 4.7 (20,443) Customer Service 0.0 (0) Customer Service 4.5 (18,447) ## Zendesk Attachment Storage Offload alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,607)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [4.6 (1,934)](https://www.capterra.com/p/204717/iCloud/reviews/) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204717/iCloud/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatic Backup Data is backed up automatically to prevent data loss Backup and Recovery Create backups and provide methods to recover deleted/lost data Data Import/Export Import and export data to and from software applications Data Migration Move from one database to another, or upgrade the version of database software being used Data Storage Management Manage and store data in a database Zendesk Attachment Storage Offload 10 features Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Import and export data to and from software applications Move from one database to another, or upgrade the version of database software being used Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Store and organize documents in a centralized system Move files across different systems or networks Set up connections to third-party platforms to improve business processes ## Pricing ### Starting price Contact vendor for pricing Free trial available ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/)[ Azure Blob Storage](https://www.capterra.com/p/251505/Azure-Blob-Storage/)[ S3 Media Vault](https://www.capterra.com/p/212710/S3-Media-Vault/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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