# Captiwate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Captiwate Software - reviews, pricing plans, popular comparisons to other Lead Nurturing products and more.

Source: https://www.capterra.com/p/10023614/Captiwate

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# 

 Captiwate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Captiwate

## What is Captiwate?

Getting traffic to your site is expensive, and then most of those visitors do not convert, and you are left in the dark about who they were. Sales and marketing teams are left with few leads, leading to missed pipeline goals. By implementing visitor identification, marketing teams can pinpoint successful and unsuccessful campaigns, and also supply insights for outbound teams. Captiwate connects account level and visitor level information with behavior monitoring, giving more insight into the intent level of your prospects. Paired with our in-browser call function, you can stand out in the era of inbox spamming with AI messages. Your sales team can contact high-intent prospects on your site in real time, have conversations and book new opportunities. With our Hubspot integration and notifications, you won't miss hot leads. Install Captiwate in 5 minutes, and get results from day 1. Don't take any risks - use our free trial.

## What is Captiwate used for?

[Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$625

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Captiwate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.captiwate.com&name=Captiwate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Captiwate

0.0

VS.

[4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$625

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (29)

Value For Money

0.0 (0)

Value For Money

4.5 (26)

Customer Service

0.0 (0)

Customer Service

4.4 (29)

## Captiwate alternatives

[4.5 (565)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[elay](https://www.capterra.com/p/10004901/elay/)

[4.8 (29)](https://www.capterra.com/p/10004901/elay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10004901/elay/)

Highest Rated

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

## FAQs about Captiwate

Overview

### What company size and specific industries is Captiwate built for?

Captiwate is designed for companies selling high-value products and services that need sales assistance, especially in B2B software, real estate, financial products, and insurance. It is best suited for organizations in these sectors that support longer or more consultative sales processes.

Features and Usability

### What are the key features of Captiwate?

Captiwate includes CRM and contact management, lead capture, lead generation, lead qualification, and lead nurturing for sales teams. It also offers campaign management, business process automation, autoresponders, alerts and notifications, reporting and analytics, activity tracking, visitor tracking, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Captiwate starts at Free Forever for small businesses with under 1,000 website visitors per month and 1 salesperson. Paid plans include the $625/month Startup plan and the $1,250/month Growth plan. A free version and free trial are available; plan limits vary by visitor volume, seats, and included features.

Integrations

### Which third-party tools and platforms does Captiwate integrate with?

Captiwate integrates with 4 third-party tools across marketing, sales, and communication: HubSpot Marketing Hub, HubSpot Sales Hub, Microsoft Teams, and Slack. These catalog integrations connect Captiwate to CRM and team messaging workflows for managing outreach and collaboration.

Getting Started and Support

### What training and onboarding options does Captiwate offer?

Captiwate provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Captiwate offer?

Captiwate provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. With no reviewer feedback on support, user experience details such as response speed, helpfulness, or common frustrations are not documented in the available catalog information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Autoresponders

Create and automatically send premade copy in response to customer messages

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Captiwate 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create and automatically send premade copy in response to customer messages

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Pre-made examples and templates for emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Caters to sales teams

Automatically identify and save contact information of potential customers

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Real-time alerts or notifications that inform teams about new leads or prospects

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Tools designed to streamline the process of lead generation and management for sales teams

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

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## Pricing

Free Trial

Free Version

Free Forever

$0.00

It includes:

-   1000/month visitors revealed
-   Company-level identification
-   Visitor screen watch
-   Unlimited video calls
-   1 seat
-   Email support

Startup

$625.00

Flat Rate,Per Month

It includes:

-   10k/month visitors revealed
-   Company-level identification
-   Visitor screen watch
-   Unlimited video calls
-   3 seats
-   Email support in 24 hours
-   Notifications in Slack
-   Page-based lead filtering

Growth

$1,250

Flat Rate,Per Month

It includes:

-   50k/month visitors revealed
-   Company-level identification
-   Visitor screen watch
-   Unlimited video calls
-   10 seats
-   Chat / Call support available in opening hours
-   Notifications in Slack
-   Page-based lead filtering
-   Custom lead filtering
-   Individual-level identification
-   Hubspot integration
-   Onboarding sales workshop
-   30 day Free Trial

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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