# Page 2 | Intelitour Software 2026: Features, Integrations, Pros & Cons | Capterra > Page 2 - Capterra's in-depth exploration of Intelitour Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Intelitour Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/10023652/Intelitour --- Page 2 - Intelitour Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Intelitour ## User reviews NR Nikols R. Operations Leisure, Travel & Tourism ### "Good and new updates" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2024 It's been one of the best with fast updates overall. Pros It helps us get the job done a little faster. Cons When generating POs, if there is a note or detail, it does not allow you to write it down at the moment, but it does allow you to quickly go to the summary after the system has sent the information. It requires a lot of attention and care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alejandra C. Great tool Leisure, Travel & Tourism ### "Great tool, highly recommend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2024 Personally, I had never used it before and I think it greatly facilitates the work to optimize time in itinerary planning. Pros I especially appreciate that the warnings consistently prevent potential errors in my itineraries. This ensures that every addition is thoroughly checked Cons Perhaps it should be linked to saving a history of emails that have been sent to the client as support for each Follow-up performed. What I do believe is that it should keep a history of each user who edits or enters any changes, not just the last one who enters and edits. That they have an audit item Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Roy C. Admistrative Assistance Consumer Services ### "Administrative Assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 During the time I had used the system, there has not been any mayor issues which makes that work flow much better. Pros Easy to use, friendly and adaptable to modifications/updates when necessary. Cons There is anything specific that I dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC katherine C. Sales Department Information Services ### "User-Friendly System with Proactive Error Prevention" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 My overall experience with Intelitour has been positive. The system is user-friendly and provides helpful warnings when necessary, which minimizes the risk of errors. It has streamlined our processes and made managing tours and reservations more efficient. While there are always areas for improvement, it has been a valuable tool for our operations. Pros The system is user-friendly and provides warnings when necessary, reducing the likelihood of errors. Cons While Intelitour has many great features, one aspect I find less favorable is that when a client books and future changes are needed, the system doesn't save a copy of the reserved itinerary. Once the client has paid, it's not possible to make iterations, so any changes require recreating the itinerary from scratch. However, overall, it has been a valuable tool for our needs, significantly speeding up the confirmation process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Blanca M. Sales Leisure, Travel & Tourism ### "Excelente tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2024 My experience has been very positive. The tool is incredibly user-friendly, making my work much easier. It’s truly an excellent resource. Pros It's an intuitive program that enables you to work efficiently with minimal risk of errors. The platform provides comprehensive information, and adjustments can be made easily without any significant issues. Cons When I modify the itineraries, any overridden prices are automatically removed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Andres V. Reservation and Operations Department Hospitality ### "Best work tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 I use Intelitour all day to review itineraries both on the logistics and financial side, making sure that every detail of our itineraries has the correct logistics and rates in a fast and practical way. It is definitely the perfect work tool. Pros Intelitour has made my work easier in every way since it is very practical to use, and it has multiple intelligent tools that allow me to complete my work in a faster way. Cons Actually, I don't have anything that I don't like about Intelitour, because thanks to Intelitour my work is more practical and all the tools they offer me are of a high level. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Patricia V. Sales Agent Leisure, Travel & Tourism ### "Seamless and Efficient Travel Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 My overall experience has been very positive. The system is intuitive and user-friendly, making it easy to manage bookings, itineraries, and client preferences efficiently. The seamless integration of features like real-time availability and customizable itineraries has streamlined our processes, saving time and reducing errors. Pros What I liked most was its user-friendly interface and seamless integration of itinerary planning tools. The system made it easy to customize trips, manage bookings, and provide real-time updates, which greatly enhanced the overall efficiency and customer experience Cons While Intelitour is an excellent system overall, I occasionally found that the loading times for certain features could be slightly longer during peak usage. However, this was a minor inconvenience and did not significantly impact the overall functionality or user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Doris B. Gestión Empresarial del turismo sostenible con enfasis en negocios turisticos.UNA Hospitality ### "Feedback on the platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 It is a practical platform, with positive aspects which benefit people in their travels and activities. Pros It is a practical platform with many benefits Cons I do not have any negative aspects to share so far Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZS Zaira S. Manager Leisure, Travel & Tourism ### "An Exceptional Tool, Effortlessly Simple to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 It’s a very versatile platform with useful tools. If you have sufficient knowledge of the system, you can get a lot out of it. It’s user-friendly and easy to learn. Pros You have everything in one platform, from planning, operations, and accounting, making it easy to keep track of clients and suppliers. Cons When I get disconnected, I have to re-enter the long password and verification code, but I understand it's for system security. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carolina M. Administrative Assistant Hospitality ### "All in one" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Everything has been a process, but each time it is to improve and make the work more efficient, because of how harmonious it is, it is easy to understand the updates, therefore it is a great tool. I like it a lot. Pros It is very complete and easy to use, each update makes the work easier. Cons At the moment I have nothing to say, everything has been excellent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NR Natalia R. Costa Rica Expert, Pacific Trade Winds Leisure, Travel & Tourism ### "Intelitour" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Pros Easy access, a system that is quick to learn to use. Cons So far I have found everything easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NS Natalia S. Operations Manager Leisure, Travel & Tourism ### "Amazing software for tourism companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 It's an incredibly efficient software for managing the entire product lifecycle of travel itineraries. It also excels in promoting tourism companies by seamlessly connecting to the company website. The platform is user-friendly and highly intuitive, making it easy to navigate and utilize. Pros It handles accounting, purchase orders, reservations, itineraries creation, allotment control, data base to search hotels, reviews and more. It is very complete, like a SAP for tourism companies. Cons It can be improved in regards data analysis and visualization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lorena M. Product and data base. Hospitality ### "Easy to use and intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 It has been a pleasant experience—very easy and comfortable to use. Pros Easy to use, intuitive, with handy and versatile tools. Additionally, the developers quickly create new tools if requested or needed. Overall, it provides a clean and relaxing experience while working. Cons The interface's colors are somewhat simple; the design could be a bit more elaborate regarding colors and shapes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sherry P. Accounting Manager Leisure, Travel & Tourism ### "Highly recommend Intelitour" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 I think the system is great. I have not had any problems yet, but I was assured if I did I would be able to report a bug and it would be addressed quickly. Pros The ease with which the system functions. I can make payments easily saving at least 70% of the time I used to spend paying providers. Cons I have not experienced anything I did not like so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Esteban S. Asistente Administrativo Leisure, Travel & Tourism ### "100% Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2024 My overall experience with Intelitour has been very positive. The platform is intuitive and easy to use, which made planning my trip much easier. I loved the amount of detailed and up-to-date information it offers, as well as the personalized recommendations I received. I would definitely recommend it to other travelers. Pros The interface is intuitive and easy to use, making the experience enjoyable, reliable, clear, and comprehensive in every record and change made. Cons This is a difficult question as there isn't really anything specific I dislike about it. I'm an admin, so I receive notifications every hour about important changes made by employees. That can be annoying sometimes on my days off but I do have the ability to turn them off if I want. 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