--- title: "CruiseConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CruiseConnect Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/10023700/CruiseConnect/" page_type: "product" language: "en" --- # CruiseConnect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CruiseConnect ## What is CruiseConnect? CruiseConnect is a cruise reservation software designed to streamline the cruise booking process for travel agents and advisors. This cloud-based solution allows users to search major cruise lines, view live pricing, capture booking data to minimize errors, convert quotes into bookings, and integrate with back-end systems through APIs. ## What is CruiseConnect used for? [Travel Agency](https://www.capterra.com/travel-agency-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CruiseConnect?[Manage this product listing](https://www.g2.com/products/cruiseconnect/claim_requests/new?auto=true) ## CruiseConnect Overview Updated August 2026 AI summary CruiseConnect offers midsize and small businesses in the travel agency sector a cloud-based platform for managing bookings, client relationships, and itineraries. Covering reservations and travel agency software needs, it integrates accounting, payment processing, and reporting. Notable options include API access, calendar and channel management, supplier coordination, and invoice handling, supporting both online and in-agency operations across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CruiseConnect 5.0 (3) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price $29 Per Month Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.5 (528) Value For Money 4.3 (3) Value For Money 4.6 (502) Customer Service 5.0 (3) Customer Service 4.8 (522) ## CruiseConnect alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about CruiseConnect Overview ### What company size and specific industries is CruiseConnect built for? CruiseConnect is designed for travel agents, travel advisors, consortia, and host agencies that sell cruises or want to expand their cruise offerings. It is especially suited to cruise startups and disruptors, making it a fit for smaller, specialized travel businesses focused on cruise sales. Features and Usability ### What are the key features of CruiseConnect? CruiseConnect offers online booking, reservations management, and booking management for travel agencies, plus channel management and third-party booking. It also includes dynamic pricing, availability management, and rate management, along with payment processing, billing and invoicing, reporting and analytics, access controls and permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does CruiseConnect integrate with? CruiseConnect integrates with ClientBase. Getting Started and Support ### What training and onboarding options does CruiseConnect offer? CruiseConnect provides videos as its training option. These videos can support self-paced learning and serve as a visual reference for getting started with the product and reviewing core features when needed. Getting Started and Support ### What customer support options does CruiseConnect offer? CruiseConnect provides email/help desk support, FAQ/forum resources, a knowledge base, and chat. These channels give users several ways to find answers or contact support through written help and direct messaging. No reviewer feedback on support experience is available in the catalog data. ## Features AI summary Based on 432 Travel Agency reviews Capterra data shows that buyers of travel agency software rank the following features as their top priorities: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) CruiseConnect supports all three features that reviewers rate most highly: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help businesses accept bookings online, manage reservations accurately, and handle customer payments in one system, allowing teams to improve service speed and keep day-to-day travel operations organized. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions For Travel Agencies 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Serves travel agencies Quotes/Estimates 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Accounting Integration 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Channel Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance CruiseConnect 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - For Travel Agencies: Serves travel agencies - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Free Version Enterprise Custom Quote Available Cruise Plus $29.00 Per User,Per Month Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ ClientBase](https://www.capterra.com/p/2463/ClientBase/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CB Cindy B. VP Entertainment ### "Excellent Tool for Streamlining Cruise Bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2024 Overall, my experience with CruiseConnect has been excellent. Its modern interface and time-saving features can greatly enhance the way you manage cruise bookings. It’s ideal for travel agents seeking a straightforward platform that boosts productivity. Definitely worth a try! Pros What sets CruiseConnect apart is its user-friendly interface. The modern design makes it as easy to navigate as Skyscanner, but tailored for business needs. The ability to search and book cruises from multiple lines in a single platform, along with live pricing, definitely speeds up the process and enhances efficiency. Cons Setting up the credentials was some what of a challenge in the beginning, but the support team from Traveltek was very helpful and walked me through it. After that was completed, it all worked smoothly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Thom S. President Health, Wellness and Fitness ### "Increase selection and productivity for myself and my clients!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 16, 2024 Overall, my experience with CruiseConnect has been pretty good. Its modern interface and time-saving features will transform the way I manage my cruise bookings. It’s a great solution for (low tech) travel agents seeking a user-friendly platform that enhances productivity. Definitely worth giving a try! Pros CruiseConnect offers an incredibly intuitive and user-friendly interface that stands out for its modern design. It feels as effortless to use as Skyscanner, but tailored for my travel agent needs. The ability to search and book cruises from multiple lines in one platform, complete with live pricing, greatly speeds up the booking process and enhances efficiency. While there could be a few more customization options, the overall experience is streamlined and effective. Cons One downside of CruiseConnect is that setting up the initial credentials and learning my way around can be a bit challenging but so is anything new to learn. However, I feel the learning curve is short enough to use as my main tool to find and research a wide variety of cruises. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Anthony C. Owner and Travel Advisor, ACC Hospitality ### "The Cruise Booking Software that ranks on an IOS look and feel level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2024 Smooth. Stylish. Super Functional. I want to see the full designed website now and see how that might look and feel. This is a comlete package and pretty much ready for American Market Smash! Pros So far the software functions nicely. The search process is a bit different from that of most US based platforms, but, the look and feel is so much more iPhone style and that is a superior look and feel. Clean. Functional. Doable. Cons I'd like to see a few more suppliers in the system. Virgin, Viking, maybe Oceania at least to search... and the price is a bit high for a smaller boutique agency but, it is one of the best. And I used to think the brand that starts with "O" was the best until now. Switched from [CruiseBase](https://www.capterra.com/p/86788/CruiseBase/) I find this tool to be an up and coming app and worthy of consideration. I want and like to be on the cutting edge of finding new sources to make our agency productivity easier, more fun and most cost effective. Alternatives considered [CruiseBase](https://www.capterra.com/p/86788/CruiseBase/) Reasons for choosing CruiseConnect I don't have to deal with an insufferable website and clunky outdated DOS and Windows era website functionality and look and feel. I simply use this tool. And when I'm ready, their whitelabel full websites are ABOVE beautiful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.