# 8020CRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 8020CRM Software - reviews, pricing plans, popular comparisons to other Real Estate CRM products and more.

Source: https://www.capterra.com/p/10023718/8020CRM/reviews

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# 

 8020CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

8020CRM

## What is 8020CRM?

8020CRM is a Salesforce-powered CRM built for real estate investors, agents, and brokers looking to automate workflows, track properties, and manage deals efficiently. It integrates MLS data, skip tracing, disposition portals, and marketing automation to create a seamless lead-to-close management system. New features like RAIN AI automate lead scoring, 8020MAPS visualizes properties and market trends, and Lightning Forms speed up contract and deal entry. Bulk Messaging & Activity Composer centralize communication, making it easier to scale outreach. Whether you're acquiring properties, managing transactions, or scaling a brokerage, 8020CRM simplifies complex workflows, enhances data accuracy, and boosts productivity—helping real estate professionals close deals faster and grow their business.

## What is 8020CRM used for?

[Contact Management](https://www.capterra.com/contact-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150

Per User, Per Month

Free trial  
not available

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Do you work for 8020CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://8020crm.com&name=8020CRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 8020CRM

0.0

VS.

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$150

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (5,671)

Value For Money

0.0 (0)

Value For Money

4.3 (4,311)

Customer Service

0.0 (0)

Customer Service

4.4 (4,113)

## 8020CRM alternatives

[4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

[4.4 (562)](https://www.capterra.com/p/176447/BoldTrail/reviews/)

Starting price

Contact vendor for pricing

[4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Agent Management

Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

8020CRM 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Software's ability to perform similar action on multiple similar files simultaneously

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

For realtors, real estate investors, property managers, and other real estate professionals.

For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners.

Form predictions based on past and present data/trends

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Using different methods or channels to connect with customers

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Manage, record and track all business exchanges in form of money and its related interactions in the system

Create, design and manage workflows for repetitive tasks

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## Pricing

8020CRM Standard

$150.00

Per User,Per Month

It includes:

-   5 Salesforce Enterprise Licenses
-   Automated Customer Journeys
-   Integrated Disposition Portals
-   Activity Composer
-   Activity Metrics
-   State-of-the-Art UI/UX
-   ChatGPT Integration
-   Integrated Contract Solutions
-   Integrates with SMS/CTI

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Five9](https://www.capterra.com/p/132405/Five9/)[

Aircall](https://www.capterra.com/p/184709/Aircall/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[

smrtPhone](https://www.capterra.com/p/255357/smrtPhone/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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