--- title: "SecureW2 JoinNow Platform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SecureW2 JoinNow Platform Software - reviews, pricing plans, popular comparisons to other Network Access Control (NAC) products and more." source_url: "https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/" page_type: "product" language: "en" --- # SecureW2 JoinNow Platform Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SecureW2 JoinNow Platform ## What is SecureW2 JoinNow Platform? SecureW2 JoinNow is a cloud-native PKI and RADIUS passwordless authentication platform, securing human, machine, and AI agent identities with continuous trust. The JoinNow platform helps organizations replace passwords and complex on-premises infrastructure with certificate-based authentication that works with their existing IAM, MDM, and security infrastructure. JoinNow combines Dynamic PKI, Cloud RADIUS, and device onboarding to secure network and application access. It automates certificate lifecycle management, provides passwordless authentication, and enforces access policies based on identity, device posture, and security context. From employees and endpoints to IoT devices and AI agents, SecureW2 gives organizations a single, vendor-neutral platform to establish and maintain trust across every identity in real time. ## What is SecureW2 JoinNow Platform used for? [Authentication](https://www.capterra.com/authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/) Overall rating Based on 48 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SecureW2 JoinNow Platform alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/alternatives/) ## FAQs about SecureW2 JoinNow Platform Overview ### What problems does SecureW2 JoinNow Platform solve? SecureW2 JoinNow Platform solves insecure password-based Wi-Fi access, legacy RADIUS and certificate infrastructure overhead, and repetitive device onboarding tickets by automating certificate enrollment and network authentication. IT, network, and security teams benefit most, especially in organizations managing BYOD, cloud MDM workflows, multiple offices, or large staff and student populations. Answer based on 29 reviews Overview ### Which roles and teams benefit most from SecureW2 JoinNow Platform? SecureW2 JoinNow Platform is most used by IT administrators, infrastructure leaders, and cybersecurity teams that manage secure device onboarding and certificate-based network access. IT managers and endpoint specialists streamline Wi-Fi and PKI enrollment, while directors, architects, and technology executives use it to enforce access policies, reduce manual setup, and improve security operations. Answer based on 47 reviews Overview ### What company size and industries is SecureW2 JoinNow Platform built for? SecureW2 JoinNow Platform serves midsize businesses most often, with 38% of reviewers, followed closely by small businesses at 36% and enterprises at 26%. It appears most common in Financial Services at 15%, then Education Management at 9% and Computer Software at 6%, primarily for authentication. Answer based on 47 reviews Features and Usability ### What are the key features of SecureW2 JoinNow Platform? SecureW2 JoinNow Platform offers access management, authentication, and single sign-on, along with multi-factor authentication, two-factor authentication, and multiple authentication methods. It also includes Active Directory integration, role-based permissions, policy management, audit management, event logs, real-time monitoring, reporting and analytics, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does SecureW2 JoinNow Platform integrate with? SecureW2 JoinNow Platform integrates with over 20 third-party tools across identity, device management, and network access. Common catalog integrations include Microsoft Entra ID, Okta, OneLogin, Ping Identity, Microsoft Intune, Google Workspace, Jamf School, and Cisco Meraki, with additional support for Aruba ClearPass and Cisco Identity Services Engine. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does SecureW2 JoinNow Platform offer? SecureW2 JoinNow Platform provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference for setup and feature details, and videos provide self-paced walkthroughs for learning the platform. Answer based on 3 reviews Getting Started and Support ### What customer support options does SecureW2 JoinNow Platform offer? SecureW2 JoinNow Platform provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Users describe the support team as knowledgeable and responsive, with strong help during setup and deployment, though some note written guides could be clearer and the portal can feel intimidating at first. Answer based on 8 reviews Security ### How does SecureW2 JoinNow Platform handle data security and access control? SecureW2 JoinNow Platform uses certificate-based authentication, cloud RADIUS, cloud PKI, SCEP enrollment, and 802.1X for wired and wireless access control. It integrates with Intune, Entra ID, Azure AD, and Meraki, supports certificate issuance and revocation, and offers dashboards, logs, and authentication monitoring, though some reviewers wanted more flexible admin and event-log filtering. Answer based on 29 reviews User interface ### Is SecureW2 JoinNow Platform easy to use? SecureW2 JoinNow Platform makes Wi-Fi onboarding and authentication easier overall, but the admin portal can feel confusing at first. IT admins and multi-tenant teams often like the cleaner interface and guided setup, while some first-time users want clearer navigation, more customization, and simpler reporting tools. Answer based on 14 reviews ## Features AI summary Based on 1,103 Network Access Control (NAC) reviews Capterra data shows that buyers of authentication software rank the following features as their top priorities: - **Secure Login** (**69%** of reviewers rated this feature as critical) - **Two-Factor Authentication** (**66%**) - **Multi-Factor Authentication** (**61%**) SecureW2 JoinNow Platform supports all three of the features reviewers value most: **Secure Login**, **Two-Factor Authentication**, and **Multi-Factor Authentication**. Together, these capabilities help businesses protect user access, reduce the risk of unauthorized entry, and give teams a more secure way to verify identities across systems. Secure Login 4.9 (20) 100.00% of 20 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Two-Factor Authentication 4.6 (17) 88.24% of 17 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Password Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Mobile Authentication 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Verify user identity through mobile devices Access Management 4.8 (29) 86.21% of 29 reviewers that rated this feature as important or highly important Control and manage access to company resources Event Logs 4.4 (29) 79.31% of 29 reviewers that rated this feature as important or highly important A chronological record of actions or occurrences within a network, software, or process SecureW2 JoinNow Platform 37 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Cloud Application Security: Identify and respond to security threats to cloud applications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Branding: Add customized logos and colors to align with company branding - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Member Accounts: Accounts held by members of an organization - Mobile Authentication: Verify user identity through mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (48) 4.7 Based on 48 reviews ## Pricing Value for money 4.6 (47) Value for money 4.6 (47) 4.6 Based on 47 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Iru](https://www.capterra.com/p/181954/Iru/)[ Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[ WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/)[ Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (48) 4.8 Based on 48 reviews ## User reviews Overall rating 4.8 Based on 48 reviews Filter by rating 5(41) 4(6) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DN David N. IT Operations Manager Telecommunications ### "Great RADIUS authentication platform for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 Overall the platform is a set it up initially and forget it. Once configured for your network and/or MDM for easy deployment, you almost rarely ever need to troubleshoot or configure anything else. It's also very cost efficient as well. The support is very helpful. You get a real support engineer that knows the product and will get on a call with you to troubleshoot or assist. Pros Really cost efficient platform if you need a good RADIUS authentication solution. Cerificates can easily be deployed through your MDM such as Intune or JAMF. The customer support is exceptional and very helpful. They can assist with general troubleshooting or help with configuration changes when needed. Cons The admin portal UI just seems a little outdated and not the most easy/clear to navigate unless you know where to look. There also isn't an easy way to tell from the portal how many device licenses you have consumed. You have to just manually count your device registrations. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SS Shiven S. Network Product Manager Education Management ### "Significantly increased user experience connecting to Secure WiFi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 Connecting to campus Wi-Fi can usually be a massive headache with endless manual configurations, certificate errors, and dropped connections. The university’s rollout of SecureW2 completely changed that. Pros Significantly increasing the user experience of getting our students, faculty, and staff onboarded to our secure wireless. Cons No cons that I can think of. The only thing that omes to mind is the cost. While less than other solutions it's still a big investment. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PP Philip P. AVS Specialist Education Management ### "Streamlined Network Management with Visual Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2026 Overall, I highly recommend W2. It has been extremely helpful in our workflow and increases peace of mind. Pros I like how SecureW2 offers such a broad array of services that cover everything from network configuration, device connection on-boarding to our network, and even down to MAC address reservation services. Once implemented, it saves your team time by putting the responsibility of getting certs on devices on to the user, instead of everything being administered by the IT team. Cons It's a double-edged sword, but some end users aren't tech-savvy enough to easily download the cert onto the device, which leads to some organizational confusion. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EB Evan B. Lead System Administrator Non-Profit Organization Management ### "Smooth Deployment and Easy Integrations make for a pleasant Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Very happy with our experience so far, we just renewed for our second year and I am excited to work on further integrations. Every piece of setup from MDM connections to VLAN configs to device specific cert deployments has been very smooth! Pros The ease of deployment and onboarding. We had such smooth rollout our end users really didn't even notice a huge change. I also have to shoutout the support team, they are the best technical support team I've ever worked with. Cons I really don't have any major cons to highlight, if I had to call anything out specifically it would likely be around the Admin dashboards. I've gotten the hang of navigating them now but it takes a good minute to understand where certain settings and features live based on the SecureW2 Terminology. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DT Dylan T. Infrastructure Administrator Non-Profit Organization Management ### "Well worth the money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Very satisfied with the product as it allows us to byod with little effort versus having to manage multiple radius servers and the challenges of IoT devices joining the network. Pros Seamless experience to setup and get the product rolling. Support is top notch, hands down worth the investment. Cons The portal could be more intuitive, it's kinda confusing to figure out where things are. If you're multi tenant make sure you mention during the install, makes it easier. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User AVS Specialist Higher Education ### "Great tool for managing enterprise network device enrollments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 Very useful integration tool. It allowed for new ways of securely connecting devices on our network and monitoring authentication. Pros Many ways to authenticate devices onto our network. Policies allow for flexible authentication as needed while also keeping our network secure. Cons It is difficult to learn and navigate the management portal. I found it hard to navigate to each section of the site as needed. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RB Ryan B. Campus Technology Director Higher Education ### "SecureW2 JoinNow Higher Education" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 3, 2026 We took 3-6 months to test and implement. After that we rolled it out to faculty first through JAMF certificates. Once that was completed we rolled it out to our students using the BYOD method to allow them to enroll their devices themselves. Pros We use SecureW2 JoinNow for our Higher Education institution. This means that we get to see the ease of use this product provides for our faculty, staff, and students. For our faculty and staff it allows for a touch-less and seamless connection experience to our network. This means more uptime in working hours and less downtime in working hours because of pesky personnel issues or user layer issues. Juggling passwords and certificates is a thing of the past with this SecureW2. For our students - this allows us to provide a simplified process for adding multiple device types to our network and authenticating them all. If we have trouble devices or trouble students we can monitor and track all of it. The ease of use means less issues to resolve and less support tickets to troubleshoot. All of which means less personnel to staff. Cons We had very few-if any- dislikes of the platform. We have had little to no issues using the platform that were platform based. Most of our issues have been user based issues. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TS Tom S. System Engineer Staffing and Recruiting ### "SecuewW2 Successfully Supports the Oxford Global Resources Wireless Network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 They took very good are of us during the setup explaining each step of the way. The system has very good up time where we have yet to experience down time with our wireless network. And, they are very responsive when we reach out to them. Pros Integrated well with MS Intune and Okta, a very stable platform, and support tends to be very responsive. Cons They need to have an additional instance in the US East. They do though have instances in the US West and in Europe which is satisfactory. Switched from [Radius](https://www.capterra.com/p/135215/Radius/) About a year or two ago and we were moving as many resources to SaaS systems. Alternatives considered [JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reasons for choosing SecureW2 JoinNow Platform SecureW2 provided us with a better solution at a very good cost. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Jonathan I. Service Desk Manager Mechanical or Industrial Engineering ### "Great Product but even better suport." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 4, 2025 Reliable product with great customer service. The product is very cheap for the amount of work it does for us. Pros Value for the price is awesome. Customer support has also been top-notch. We had a little trouble out of the box, but it has been smooth sailing since then. Cons The setup process took a little time to understand. We had to read the instructions a few times to get started. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Director of IT Automotive ### "Great and Reliable Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2025 Pros Reliable product and not expensive. The support is great. Integrated well with our Intune joined devices. Cons There was really nothing I disliked about the product. Our implementation is pretty basic. Only cloud radius. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.