# SecureW2 JoinNow Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SecureW2 JoinNow Platform the right Cloud Security solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews --- SecureW2 JoinNow Platform 4.8 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of SecureW2 JoinNow Platform Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews Ashton M AVS SpecialistHigher Education, 201 - 500 employeesUsed the software for: 6-12 months. “It allowed for new ways of securely connecting devices on our network and monitoring authentication.“ April 7, 2026 Ashton M AVS SpecialistHigher Education, 201 - 500 employeesUsed the software for: 6-12 months. “I found it hard to navigate to each section of the site as needed.“ April 7, 2026 ST Shamyog T Senior IT EngineerBiotechnology, 51 - 200 employeesUsed the software for: 6-12 months. “Since implementing the SEcureW2 RADIUS Server with cloud PKI, our devices have connected seamlessly to the Wi-Fi without any issues.“ June 4, 2025 Ashton M AVS SpecialistHigher Education, 201 - 500 employeesUsed the software for: 6-12 months. “It is difficult to learn and navigate the management portal.“ April 7, 2026 CO Calum O ArchitectComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “It's ability to seamlessly integrate with modern device management platforms has enabled us to transition off legacy, active directory bound systems onto modern cloud native platforms.“ October 31, 2024 JS Joshua S Manager, Infrastructure EngineeringBiotechnology, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Cost can be a barrier.“ November 19, 2025 DP Darin P Cyber Security ManagerArchitecture & Planning, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “It integrates easily with with Microsoft Intune and uses SCEP to automatically enroll and deploy certificates to all our managed Window and MacOS devices, it is literally set it and forget it.“ April 18, 2025 SL Stephen L IT Systems AdministratorAccounting, 501 - 1,000 employeesUsed the software for: More than 2 years. “Integration is lackluster.“ November 1, 2024 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael J. Chief Technology Officer Information Technology and Services Used the software for: 2+ years ### "Simple Cloud-Based Radius and Certificate Management for cert-based Wi-Fi" July 30, 2025 5.0 Overall, TecFac is very pleased with cloud Radius. It solved our need for a 100% cloud-based solution to securing Wi-Fi for our customers. We will continue to encourage our clients to deploy this solution. Pros Easy to implement, great customer service, and fully SaaS based solution to improving our client's wireless security with 802.1X based certificate Wi-Fi. Cons Their product documentation could be better. It needs to be updated a bit and could go into more depth. Alternatives considered [Foxpass](https://www.capterra.com/p/148736/Foxpass/)[Portnox CLEAR](https://www.capterra.com/p/196544/Portnox-CLEAR/) Reason for choosing SecureW2 JoinNow Platform Easier to implement. Customer support during initial demo. Review Source TS Tom S. System Engineer Staffing and Recruiting Used the software for: 1-2 years ### "SecuewW2 Successfully Supports the Oxford Global Resources Wireless Network" January 2, 2026 5.0 They took very good are of us during the setup explaining each step of the way. The system has very good up time where we have yet to experience down time with our wireless network. And, they are very responsive when we reach out to them. Pros Integrated well with MS Intune and Okta, a very stable platform, and support tends to be very responsive. Cons They need to have an additional instance in the US East. They do though have instances in the US West and in Europe which is satisfactory. Alternatives considered [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) Reason for choosing SecureW2 JoinNow Platform SecureW2 provided us with a better solution at a very good cost. Switched from [Radius](https://www.capterra.com/p/135215/Radius/) About a year or two ago and we were moving as many resources to SaaS systems. Review Source RB Ryan B. Campus Technology Director Higher Education Used the software for: 1-2 years ### "SecureW2 JoinNow Higher Education" April 3, 2026 5.0 We took 3-6 months to test and implement. After that we rolled it out to faculty first through JAMF certificates. Once that was completed we rolled it out to our students using the BYOD method to allow them to enroll their devices themselves. Pros We use SecureW2 JoinNow for our Higher Education institution. This means that we get to see the ease of use this product provides for our faculty, staff, and students. For our faculty and staff it allows for a touch-less and seamless connection experience to our network. This means more uptime in working hours and less downtime in working hours because of pesky personnel issues or user layer issues. Juggling passwords and certificates is a thing of the past with this SecureW2. For our students - this allows us to provide a simplified process for adding multiple device types to our network and authenticating them all. If we have trouble devices or trouble students we can monitor and track all of it. The ease of use means less issues to resolve and less support tickets to troubleshoot. All of which means less personnel to staff. Cons We had very few-if any- dislikes of the platform. We have had little to no issues using the platform that were platform based. Most of our issues have been user based issues. Review Source SL Stephen L. IT Systems Administrator Accounting Used the software for: 2+ years ### "Needs UIDs. Needs documentation." November 1, 2024 2.0 If I had the chance to choose again, I would choose a RADIUS auth vendor that used Unique Identifiers for endpoints and could automatically remediate license issues. Pros It scales well. No issue with adding more devices. Cons Integration is lackluster. Documentation is bad. Review Source EB Evan B. Lead System Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Smooth Deployment and Easy Integrations make for a pleasant Solution" April 14, 2026 5.0 Very happy with our experience so far, we just renewed for our second year and I am excited to work on further integrations. Every piece of setup from MDM connections to VLAN configs to device specific cert deployments has been very smooth! Pros The ease of deployment and onboarding. We had such smooth rollout our end users really didn't even notice a huge change. I also have to shoutout the support team, they are the best technical support team I've ever worked with. Cons I really don't have any major cons to highlight, if I had to call anything out specifically it would likely be around the Admin dashboards. I've gotten the hang of navigating them now but it takes a good minute to understand where certain settings and features live based on the SecureW2 Terminology. Review Source ST Shamyog T. Senior IT Engineer Biotechnology Used the software for: 6-12 months ### "Secured, complex but easy access to the Wi-Fi on endpoints devices." June 4, 2025 4.0 Since implementing the SEcureW2 RADIUS Server with cloud PKI, our devices have connected seamlessly to the Wi-Fi without any issues. The system enables us to identify devices with company issued certificates and manage Wi-Fi access through the dashboard, which also allows us to review logs to ensure unauthorized devices are not granted access. Pros It delivers seamless Wi-Fi access to corporate devices with robust security, achieved through integration with other tools like Intune, Meraki, etc. Cons Its complex architecture makes self-configuration challenging without thoroughly reviewing the knowledge base or seeking support from the vendor. Alternatives considered [Radius](https://www.capterra.com/p/135215/Radius/) Reason for choosing SecureW2 JoinNow Platform Based on the evaluate SecureW2 is by far secured and reliable for the Radius Server Review Source BB Bryan B. Director of Technology Financial Services Used the software for: 6-12 months ### "SecureW2 Works as Advertised!" April 2, 2025 5.0 My overall experience with SecureW2 has been positive. The onboarding engineer was very knowledgeable with the product was able to answer all of our detailed technical questions quickly. We were deploying certificates to our devices within the first day and has become a set it and forget it tool for us. Pros SecureW2 works as expected and has mostly become a set it and forget it solution for us. We use SecureW2 for wireless and wired 802.1x authentication which greatly increased our network security posture and allowed us to eliminate corporate wireless passwords for all of our office locations. Cons The reporting is unintuitive. I needed to open a support request in order to extract the data that I needed. The team responded quickly and was able to help me. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing SecureW2 JoinNow Platform SecureW2 has excellent support and customer service that Microsoft cannot compete with. SecureW2 also has features and functionality that Microsoft does not offer, including cloud RADIUS. Review Source DT Dylan T. Infrastructure Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Well worth the money" April 7, 2026 5.0 Very satisfied with the product as it allows us to byod with little effort versus having to manage multiple radius servers and the challenges of IoT devices joining the network. Pros Seamless experience to setup and get the product rolling. Support is top notch, hands down worth the investment. Cons The portal could be more intuitive, it's kinda confusing to figure out where things are. If you're multi tenant make sure you mention during the install, makes it easier. Review Source VR Verified Reviewer AVS Specialist Higher Education Used the software for: 6-12 months ### "Great tool for managing enterprise network device enrollments" April 7, 2026 5.0 Very useful integration tool. It allowed for new ways of securely connecting devices on our network and monitoring authentication. Pros Many ways to authenticate devices onto our network. Policies allow for flexible authentication as needed while also keeping our network secure. Cons It is difficult to learn and navigate the management portal. I found it hard to navigate to each section of the site as needed. Review Source PP Philip P. AVS Specialist Education Management Used the software for: Less than 6 months ### "Streamlined Network Management with Visual Insights" May 6, 2026 5.0 Overall, I highly recommend W2. It has been extremely helpful in our workflow and increases peace of mind. Pros I like how SecureW2 offers such a broad array of services that cover everything from network configuration, device connection on-boarding to our network, and even down to MAC address reservation services. Once implemented, it saves your team time by putting the responsibility of getting certs on devices on to the user, instead of everything being administered by the IT team. Cons It's a double-edged sword, but some end users aren't tech-savvy enough to easily download the cert onto the device, which leads to some organizational confusion. Review Source SF Steven F. Principal Integrations Engineer Information Services Used the software for: 1-2 years ### "Super easy to manage users and devices" November 8, 2024 5.0 Overall it is a solid tool with a few areas that could use more flexibility. Now that it is installed and our devices have been using it we feel more secure. Pros Super easy to manage users and devices, plus it keeps network security strong without a ton of hassle - simple, powerful and gets the job done! Integrates well with Azure AD. Cons Implementation could go smoother, it also lacks some customization options I'd like to see get deployed in the future. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) We needed a cloud based solution that allowed 802.1x - Secure W2 was the best. Review Source BP Brian P. Senior IT Enterprise Software Manager Computer Software Used the software for: 2+ years ### "Secure and Reliable with Top-Notch Support" October 30, 2024 5.0 Altogether, my experience with JoinNow Cloud RADIUS has been fantastic. It’s a reliable, secure solution that has saved us time and effort. Once it’s set up, it just works in the background, which is exactly what we needed. I’d recommend it to anyone looking to boost network security. Pros What stands out most is the level of security JoinNow Cloud RADIUS provides. Using certificate-based authentication has made network access control much easier for us, and it’s perfect for our zero-trust setup. Another plus is how well it integrates with our existing systems, which makes it a flexible solution. Cons Setting everything up initially was challenging, especially without much experience, so their guidance was a big help. The admin portal could also be more modern and user-friendly, and it would be great if the reporting tools were a bit easier to work with for tracking licenses and stale devices. Review Source LC Lee C. IT Infrastructure Specialist Financial Services Used the software for: 6-12 months ### "Wonderful Solution for Cloud Environments " November 6, 2024 5.0 It’s been extremely smooth overall. Implementation and deployment were a breeze, and it has yet to fail us. It made securing our local networks much easier than expected. Pros That it allowed us to easily implement WPA-Enterprise without the need for a physical RADIUS server. Cons The admin portal can be hard to navigate and find what you’re looking for. Review Source JB John B. Collaboration Manager Hospital & Health Care Used the software for: Less than 6 months ### "Secure w2 certificates for phishing resistant BYOD entra authentication" November 19, 2024 5.0 Very helpful support, reasonably priced, good and flexible product. Pros We are using it to secure BYOD laptops, and it works super smoothly. It integrates very easily with Entra id in 365, and allows us to require a certificate for all BYOD logins. It easily drops the user certificate onto the laptop, even if the user doesn't have admin permissions. It uses pure 365 CBA for login, securew2 is just there for enrolment and revoking the certificates, which it does very smoothly. Cons The only thing they could improve is the written support guides, but the support staff showed us everything we need to know. Review Source MP Matt P. Senior IT Support Administrator Computer Software Used the software for: 2+ years ### "Simplify Support with SecureW2" November 4, 2024 4.0 SecureW2 JoinNow is a valuable tool in enhancing our security and keeping things simple for our end users. We see far fewer support requests with this tool in place and that alone is worth the cost of admission. Pros Secure W2 JoinNow streamlines access for your users in an enterprise environment, significantly reducing the support load for your team and eliminating the need for training, documentation and confusion for the end user. Cons Initial configuration and integration took some work, and licensing could be more streamlined to reduce cost. Review Source BZ Bobby Z. Technology Coordinator Primary/Secondary Education Used the software for: Less than 6 months ### "SecureW2: Certificate Based WiFi Authentication" November 5, 2024 4.0 My experience with SecureW2 has been mostly positive. Pros SecureW2 provides a secure way to connect clients, via certificates, to wifi networks without the need to host your own RADIUS and CA server. Cons The initial configuration is not something that can be completed on your own. Review Source DN David N. IT Operations Manager Marketing and Advertising Used the software for: 1-2 years ### "Very good RADIUS solution with excellent support" December 10, 2025 5.0 Deployment was easy with their onboarding team that walked us through the complete technical setup with our MDM (Intune) for both our Windows and macOS devices. When we added another MDM platform and new office site, their support was able to assist us and get everything working as expected. The platform overall works well if RADIUS authentication is your end goal and their support is fantastic. Pros The solution works and is compatabile with Windows and macOS devices. Deployment is easy and can be configured to work with most MDM platforms such as Intune, JAMF, or Kandji. Support if needed is excellent as well. Cons The administration portal seems a little outdated and could use a refresh. The device authentication history/event log could be a little easier to parse through and have some additional filters. Review Source CB Chris B. Senior Infrastructure Engineer Medical Devices Used the software for: 6-12 months ### "SecureW2 performs exceptionally" November 19, 2025 5.0 SecureW2 is effectively solving the challenge of corporate wireless authentication by delivering a seamless, secure experience for end users. Its platform ensures that employees connect effortlessly without repeated logins or complicated configurations, while maintaining enterprise‑grade security standards. My experience with this product has been very positive! Pros SecureW2 is a rock-solid solution for network security and authentication. The product is reliable, easy to deploy, and performs consistently without hiccups. What truly sets it apart is the outstanding support and deployment team—responsive, knowledgeable, and committed to ensuring a smooth rollout. Overall, SecureW2 delivers both technical excellence and exceptional customer experience. Cons For our purposes of wireless authentication, I could find no issues at all—SecureW2 performs exceptionally. Any potential concerns others might raise, such as learning curve or configuration complexity, were fully addressed by the excellent deployment and support teams. In practice, the product has been seamless and dependable for us. Review Source JN Jeff N. Director of IT Infrastructure Education Management Used the software for: 2+ years ### "Powerful and seamless PKI and RADIUS in the cloud" July 22, 2025 5.0 Integration and extensive live testing with a pilot group took about three months, but could have been done in a day. We really wanted to kick the tires and integrated with our MDM and network stack with cloud PKI and RADIUS. Pros With their PKI services, JoinNow is a turnkey approach that unifies the onboarding of both BYOD and institution owned devices to campus wifi. Cons Integration with MDM and PKI services can require the use of SecureW2 support to configure. But their support is top notch, knowledgeable, and willing to assist. Review Source AU Adnan U. Head of IT Financial Services Used the software for: 2+ years ### "Cloud first, seamless network access control" November 28, 2025 5.0 Seamless implementation and great support from the team in delivering the solution quickly within no interruption to the userbase. Pros It is managed by a third party and the setup was very straightforward which provided us the security we needed for our wired/wireless connections. Cons None, the GUI could be made a bit more user friendly, however this did not hold us back from setting up the environment. Alternatives considered [FortiClient](https://www.capterra.com/p/151916/FortiClient/) Reason for choosing SecureW2 JoinNow Platform cloud solution managed directly by SecureW2 Review Source Jonathan I. Service Desk Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great Product but even better suport." December 4, 2025 5.0 Reliable product with great customer service. The product is very cheap for the amount of work it does for us. Pros Value for the price is awesome. Customer support has also been top-notch. We had a little trouble out of the box, but it has been smooth sailing since then. Cons The setup process took a little time to understand. We had to read the instructions a few times to get started. Review Source CC Chason C. System Analyst Government Administration Used the software for: 6-12 months ### "Efficient, simple, and easy to implement. " November 13, 2025 5.0 Positive, the product works, the implementation team was knowledgeable and efficient, and the product does exactly what it advertised making our integration painless. Pros Ease of setup and maintenance. Compared to on prem solutions it was setup and deployed with far more efficient than solutions we were used to. We're expanding to integrate with other security tools, and the process is just a smooth. Cons What I liked least would have to be nitpicky as something this simple to configure and utilize as this doesn't have much to complain about. Review Source VR Verified Reviewer Director of IT Automotive Used the software for: 1-2 years ### "Great and Reliable Product" December 4, 2025 5.0 Pros Reliable product and not expensive. The support is great. Integrated well with our Intune joined devices. Cons There was really nothing I disliked about the product. Our implementation is pretty basic. Only cloud radius. Review Source JT Joshua T. Network and Systems Specialist II Education Management Used the software for: 2+ years ### "Overall a good solution" November 20, 2025 4.0 Overall, the experience has been pretty reliable. Any new features require reading documentation and occasional communication with support, but it works well. Pros Reduced infrastructure burden from a cloud managed RADIUS service. Certificate-based Wi-Fi is more secure and the support for Cloud RADIUS is good. Scalability is good. Cons Full feature sets require a bit of a learning curve to fully take advantage of and implement. Documentation could be better structured/searchable. Review Source SS Steve S. Director, Information Technology Financial Services Used the software for: 2+ years ### "Makes secure wireless easy and reliable" June 3, 2025 5.0 The staff has always been extremely knowledgeable, accessible, and they are able to help implement a complex technical solution with relative ease, even for a non-network engineer like myself. Pros Once the solution is configured, it is extremely easy to manage. Prior to implementing SecureW2, wireless access issues were one of our top ticketed items. Cons The portal can be a bit intimidating, but the support team is with you every step of the way to help you set up the system to meet your technical requirements. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.