# SecureW2 JoinNow Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SecureW2 JoinNow Platform the right Authentication solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews

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SecureW2 JoinNow Platform

4.8 (42)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 25th, 2026

# Reviews of SecureW2 JoinNow Platform

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

DP

Darin P

Cyber Security ManagerArchitecture & Planning, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It integrates easily with with Microsoft Intune and uses SCEP to automatically enroll and deploy certificates to all our managed Window and MacOS devices, it is literally set it and forget it.“

April 18, 2025

JS

Joshua S

Manager, Infrastructure EngineeringBiotechnology, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Cost can be a barrier.“

November 19, 2025

ST

Shamyog T

Senior IT EngineerBiotechnology, 51 - 200 employeesUsed the software for: 6-12 months.

“Since implementing the SEcureW2 RADIUS Server with cloud PKI, our devices have connected seamlessly to the Wi-Fi without any issues.“

June 4, 2025

SL

Stephen L

IT Systems AdministratorAccounting, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Integration is lackluster.“

November 1, 2024

CO

Calum O

ArchitectComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“It's ability to seamlessly integrate with modern device management platforms has enabled us to transition off legacy, active directory bound systems onto modern cloud native platforms.“

October 31, 2024

JS

Joshua S

Manager, Infrastructure EngineeringBiotechnology, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“It has been a fantastic add to our technology stack and has greatly improved user experience connecting and authenticating to Wi-Fi.“

November 19, 2025

## Showing most helpful reviews

Showing 1-25 of 42 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael J.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Simple Cloud-Based Radius and Certificate Management for cert-based Wi-Fi"

July 30, 2025

5.0

Overall, TecFac is very pleased with cloud Radius. It solved our need for a 100% cloud-based solution to securing Wi-Fi for our customers. We will continue to encourage our clients to deploy this solution.

Pros

Easy to implement, great customer service, and fully SaaS based solution to improving our client's wireless security with 802.1X based certificate Wi-Fi.

Cons

Their product documentation could be better. It needs to be updated a bit and could go into more depth.

Alternatives considered

[Foxpass](https://www.capterra.com/p/148736/Foxpass/)[Portnox CLEAR](https://www.capterra.com/p/196544/Portnox-CLEAR/)

Reason for choosing SecureW2 JoinNow Platform

Easier to implement. Customer support during initial demo.

Review Source

TS

Tom S.  
System Engineer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "SecuewW2 Successfully Supports the Oxford Global Resources Wireless Network"

January 2, 2026

5.0

They took very good are of us during the setup explaining each step of the way. The system has very good up time where we have yet to experience down time with our wireless network. And, they are very responsive when we reach out to them.

Pros

Integrated well with MS Intune and Okta, a very stable platform, and support tends to be very responsive.

Cons

They need to have an additional instance in the US East. They do though have instances in the US West and in Europe which is satisfactory.

Alternatives considered

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)

Reason for choosing SecureW2 JoinNow Platform

SecureW2 provided us with a better solution at a very good cost.

Switched from

[Radius](https://www.capterra.com/p/135215/Radius/)

About a year or two ago and we were moving as many resources to SaaS systems.

Review Source

SL

Stephen L.  
IT Systems Administrator  
Accounting  
Used the software for: 2+ years

### "Needs UIDs. Needs documentation."

November 1, 2024

2.0

If I had the chance to choose again, I would choose a RADIUS auth vendor that used Unique Identifiers for endpoints and could automatically remediate license issues.

Pros

It scales well. No issue with adding more devices.

Cons

Integration is lackluster. Documentation is bad.

Review Source

ST

Shamyog T.  
Senior IT Engineer  
Biotechnology  
Used the software for: 6-12 months

### "Secured, complex but easy access to the Wi-Fi on endpoints devices."

June 4, 2025

4.0

Since implementing the SEcureW2 RADIUS Server with cloud PKI, our devices have connected seamlessly to the Wi-Fi without any issues. The system enables us to identify devices with company issued certificates and manage Wi-Fi access through the dashboard, which also allows us to review logs to ensure unauthorized devices are not granted access.

Pros

It delivers seamless Wi-Fi access to corporate devices with robust security, achieved through integration with other tools like Intune, Meraki, etc.

Cons

Its complex architecture makes self-configuration challenging without thoroughly reviewing the knowledge base or seeking support from the vendor.

Alternatives considered

[Radius](https://www.capterra.com/p/135215/Radius/)

Reason for choosing SecureW2 JoinNow Platform

Based on the evaluate SecureW2 is by far secured and reliable for the Radius Server

Review Source

BB

Bryan B.  
Director of Technology  
Financial Services  
Used the software for: 6-12 months

### "SecureW2 Works as Advertised!"

April 2, 2025

5.0

My overall experience with SecureW2 has been positive. The onboarding engineer was very knowledgeable with the product was able to answer all of our detailed technical questions quickly. We were deploying certificates to our devices within the first day and has become a set it and forget it tool for us.

Pros

SecureW2 works as expected and has mostly become a set it and forget it solution for us. We use SecureW2 for wireless and wired 802.1x authentication which greatly increased our network security posture and allowed us to eliminate corporate wireless passwords for all of our office locations.

Cons

The reporting is unintuitive. I needed to open a support request in order to extract the data that I needed. The team responded quickly and was able to help me.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing SecureW2 JoinNow Platform

SecureW2 has excellent support and customer service that Microsoft cannot compete with. SecureW2 also has features and functionality that Microsoft does not offer, including cloud RADIUS.

Review Source

MC

Michael C.  
Managing Director  
Financial Services  
Used the software for: 1-2 years

### "Certificate based auth that just works"

May 27, 2025

5.0

I recommend SecureW2 JoinNow to everyone who asks what to use for certificate based enrollment services. It's a simple cost effective piece of software that I don't need to think about.

Pros

As simple as 1, 2, 3, presto. A simple point and click certificate based authorisation system that you could simply push out via your intune and Azure portals. We don't need to baby sit the service and essentially let it run autonomously for 12 months at a time without having to change a thing.

Cons

Manging multiple tenants/configurations is a bit clunky, but works and is getting better all the time

Alternatives considered

[Portnox CLEAR](https://www.capterra.com/p/196544/Portnox-CLEAR/)

Reason for choosing SecureW2 JoinNow Platform

The cost to get running was significantly cheaper than Portnox

Review Source

DN

David N.  
IT Operations Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Very good RADIUS solution with excellent support"

December 10, 2025

5.0

Deployment was easy with their onboarding team that walked us through the complete technical setup with our MDM (Intune) for both our Windows and macOS devices. When we added another MDM platform and new office site, their support was able to assist us and get everything working as expected. The platform overall works well if RADIUS authentication is your end goal and their support is fantastic.

Pros

The solution works and is compatabile with Windows and macOS devices. Deployment is easy and can be configured to work with most MDM platforms such as Intune, JAMF, or Kandji. Support if needed is excellent as well.

Cons

The administration portal seems a little outdated and could use a refresh. The device authentication history/event log could be a little easier to parse through and have some additional filters.

Review Source

AU

Adnan U.  
Head of IT  
Financial Services  
Used the software for: 2+ years

### "Cloud first, seamless network access control"

November 28, 2025

5.0

Seamless implementation and great support from the team in delivering the solution quickly within no interruption to the userbase.

Pros

It is managed by a third party and the setup was very straightforward which provided us the security we needed for our wired/wireless connections.

Cons

None, the GUI could be made a bit more user friendly, however this did not hold us back from setting up the environment.

Alternatives considered

[FortiClient](https://www.capterra.com/p/151916/FortiClient/)

Reason for choosing SecureW2 JoinNow Platform

cloud solution managed directly by SecureW2

Review Source

Jonathan I.  
Service Desk Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great Product but even better suport."

December 4, 2025

5.0

Reliable product with great customer service. The product is very cheap for the amount of work it does for us.

Pros

Value for the price is awesome. Customer support has also been top-notch. We had a little trouble out of the box, but it has been smooth sailing since then.

Cons

The setup process took a little time to understand. We had to read the instructions a few times to get started.

Review Source

VR

Verified Reviewer  
Director of IT  
Automotive  
Used the software for: 1-2 years

### "Great and Reliable Product"

December 4, 2025

5.0

Pros

Reliable product and not expensive. The support is great. Integrated well with our Intune joined devices.

Cons

There was really nothing I disliked about the product. Our implementation is pretty basic. Only cloud radius.

Review Source

JC

Jon C.  
Global Head of infrastrucutre  
Think Tanks  
Used the software for: 2+ years

### "Good but costly producty"

November 4, 2024

5.0

Overall my experience has been positive,

Pros

works without issue, had it for three years and never had downtime

Cons

it is a costly product so I would prefer if it was cheaper, sometimes support are not in my time zone which can make things trickly when it come to arranging a meeting

Review Source

NC

Nathan C.  
Cybersecurity Analyst  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "My thoughts on JoinNow Cloud Radius"

October 31, 2024

5.0

The overall experience has been a good one. It makes certificate-based authentication a breeze.

Pros

The ease of use of the product itself. It has a relatively simple setup that can be mirrored across tenants.

Cons

Sometimes the procedures can change without notice.

Review Source

JE

Jacob E.  
Senior Security Analyst  
Construction  
Used the software for: 1-2 years

### "Effortless Security with JoinNow Cloud RADIUS"

October 31, 2024

5.0

Overall, a seamless and secure experience with minimal issues

Pros

I love how JoinNow Cloud RADIUS makes authentication easy and secure, with smooth integration and minimal setup hassle. It’s reliable and takes the stress out of managing network access

Cons

The setup documentation could be clearer for first-time users, and a bit more customization would be great for tailoring access settings to specific needs.

Review Source

BZ

Bobby Z.  
Technology Coordinator  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "SecureW2: Certificate Based WiFi Authentication"

November 5, 2024

4.0

My experience with SecureW2 has been mostly positive.

Pros

SecureW2 provides a secure way to connect clients, via certificates, to wifi networks without the need to host your own RADIUS and CA server.

Cons

The initial configuration is not something that can be completed on your own.

Review Source

CB

Chris B.  
Senior Infrastructure Engineer  
Medical Devices  
Used the software for: 6-12 months

### "SecureW2 performs exceptionally"

November 19, 2025

5.0

SecureW2 is effectively solving the challenge of corporate wireless authentication by delivering a seamless, secure experience for end users. Its platform ensures that employees connect effortlessly without repeated logins or complicated configurations, while maintaining enterprise‑grade security standards. My experience with this product has been very positive!

Pros

SecureW2 is a rock-solid solution for network security and authentication. The product is reliable, easy to deploy, and performs consistently without hiccups. What truly sets it apart is the outstanding support and deployment team—responsive, knowledgeable, and committed to ensuring a smooth rollout. Overall, SecureW2 delivers both technical excellence and exceptional customer experience.

Cons

For our purposes of wireless authentication, I could find no issues at all—SecureW2 performs exceptionally. Any potential concerns others might raise, such as learning curve or configuration complexity, were fully addressed by the excellent deployment and support teams. In practice, the product has been seamless and dependable for us.

Review Source

JN

Jeff N.  
Director of IT Infrastructure  
Education Management  
Used the software for: 2+ years

### "Powerful and seamless PKI and RADIUS in the cloud"

July 22, 2025

5.0

Integration and extensive live testing with a pilot group took about three months, but could have been done in a day. We really wanted to kick the tires and integrated with our MDM and network stack with cloud PKI and RADIUS.

Pros

With their PKI services, JoinNow is a turnkey approach that unifies the onboarding of both BYOD and institution owned devices to campus wifi.

Cons

Integration with MDM and PKI services can require the use of SecureW2 support to configure. But their support is top notch, knowledgeable, and willing to assist.

Review Source

CC

Chason C.  
System Analyst  
Government Administration  
Used the software for: 6-12 months

### "Efficient, simple, and easy to implement. "

November 13, 2025

5.0

Positive, the product works, the implementation team was knowledgeable and efficient, and the product does exactly what it advertised making our integration painless.

Pros

Ease of setup and maintenance. Compared to on prem solutions it was setup and deployed with far more efficient than solutions we were used to. We're expanding to integrate with other security tools, and the process is just a smooth.

Cons

What I liked least would have to be nitpicky as something this simple to configure and utilize as this doesn't have much to complain about.

Review Source

SS

Steve S.  
Director, Information Technology  
Financial Services  
Used the software for: 2+ years

### "Makes secure wireless easy and reliable"

June 3, 2025

5.0

The staff has always been extremely knowledgeable, accessible, and they are able to help implement a complex technical solution with relative ease, even for a non-network engineer like myself.

Pros

Once the solution is configured, it is extremely easy to manage. Prior to implementing SecureW2, wireless access issues were one of our top ticketed items.

Cons

The portal can be a bit intimidating, but the support team is with you every step of the way to help you set up the system to meet your technical requirements.

Review Source

JT

Joshua T.  
Network and Systems Specialist II  
Education Management  
Used the software for: 2+ years

### "Overall a good solution"

November 20, 2025

4.0

Overall, the experience has been pretty reliable. Any new features require reading documentation and occasional communication with support, but it works well.

Pros

Reduced infrastructure burden from a cloud managed RADIUS service. Certificate-based Wi-Fi is more secure and the support for Cloud RADIUS is good. Scalability is good.

Cons

Full feature sets require a bit of a learning curve to fully take advantage of and implement. Documentation could be better structured/searchable.

Review Source

JM

Joshua M.  
IT Manager  
Food Production  
Used the software for: 1-2 years

### "Great Cloud RADIUS Option!"

October 28, 2025

5.0

Overall a very positive experience. The onboarding experience was smooth and support has proven to be knowledgeable when needed

Pros

The price was right, relatively easy to set up and get going and has been rock solid for us. Only needed support for a few minor things but response was quick and items resolved quickly.

Cons

The interface was very bland when we first joined but it has since gone through an overhaul and looks much cleaner

Review Source

VR

Verified Reviewer  
Manager, Infrastructure Engineering  
Biotechnology  
Used the software for: 6-12 months

### "Excellent Product, Excellent Platform, they excel at what they do"

November 19, 2025

5.0

It has been a fantastic add to our technology stack and has greatly improved user experience connecting and authenticating to Wi-Fi. Deployment was a breeze and working with support is never a problem and has been rare.

Pros

Ease of setup and working with their extremely knowledgeable and helpful engineers. From POC to post-deployment, the whole process has been enjoyable and gone as expected. They also have great and easily accessible documentation

Cons

Cost can be a barrier. Product names, features, and licensing tiers could use improvement. It is honestly difficult to come up with any negatives. The product "just works"

Review Source

MF

Mike F.  
IT Director  
Insurance  
Used the software for: Less than 6 months

### "SecureW2 is where its at for cert-based auth"

November 13, 2025

5.0

Very easy to set up (with help) and scale out to the enterprise. Worked great with our existing tech stack.

Pros

The team's willingness to walk us through a thorough scoping exercise so we can make sure we had all the features we needed.

Cons

Its a little complicated, but all cert stuff is. Its way better than having to host my own RADIUS and CA.

Alternatives considered

[Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)

Reason for choosing SecureW2 JoinNow Platform

I wanted a better cert management solution

Review Source

AR

Abu R.  
Intune Administrator  
Consumer Goods  
Used the software for: Less than 6 months

### "SecureW2 Feedback"

November 21, 2025

5.0

Overall experience has been great so far. It's been only three months we have used it, and experience has been great for now.

Pros

We had legacy user authentication that has been significant issue for password changes. With SecureW2, it has resolved the issue. Moreover, the customer support has been amazing during the implementation phase. We are three months in and very happy with the product.

Cons

We are three months in - can't say much about the Cons, however, deployment of certs to both user and devices and something not very clear.

Review Source

TO

Tim O.  
Service Delivery Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy Set and Forget"

May 25, 2025

5.0

Overall experience has been great. Team are easy to work with and product simply works. No complaints at all about the team at SecureW2

Pros

Easy to setup and haven't had to touch it since deployment. The team were easy to work with and provided assistance during setup and deployment.

Cons

No issues so far. Our organisation has nothing that we dislike about the product. We would love to see an MSP program to better split the licenses up.

Review Source

BP

Brian P.  
Senior IT Enterprise Software Manager  
Computer Software  
Used the software for: 2+ years

### "Secure and Reliable with Top-Notch Support"

October 30, 2024

5.0

Altogether, my experience with JoinNow Cloud RADIUS has been fantastic. It’s a reliable, secure solution that has saved us time and effort. Once it’s set up, it just works in the background, which is exactly what we needed. I’d recommend it to anyone looking to boost network security.

Pros

What stands out most is the level of security JoinNow Cloud RADIUS provides. Using certificate-based authentication has made network access control much easier for us, and it’s perfect for our zero-trust setup. Another plus is how well it integrates with our existing systems, which makes it a flexible solution.

Cons

Setting everything up initially was challenging, especially without much experience, so their guidance was a big help. The admin portal could also be more modern and user-friendly, and it would be great if the reporting tools were a bit easier to work with for tracking licenses and stale devices.

Review Source

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