# Access CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Access CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10023801/Access-CRM --- # Access CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Access CRM ## What is Access CRM? Access CRM is cloud-based customer relationship management software designed to help businesses manage customer interactions and data. Key features include integrations with accounting and ERP systems, marketing automation tools, configurable sales workflows, web lead capture forms, and sales analytics and reporting. The software aims to maximize sales growth and customer lifetime value for businesses across industries. Key Access CRM integrations include: Xero QuickBooks Online Access Dimensions Access Financials Access Mintsoft (3PLs) Access FactoryMaster Exchequer Pegasus Opera ## What is Access CRM used for? [Online CRM](https://www.capterra.com/online-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £334 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Access CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/en-gb/construction/products/fonn/&name=Access CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Access CRM 0.0 VS. [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price £334 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,371) Value For Money 0.0 (0) Value For Money 4.3 (3,503) Customer Service 0.0 (0) Customer Service 4.4 (3,512) ## Access CRM alternatives [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Access CRM Overview ### What company size and specific industries is Access CRM built for? Access CRM is designed for businesses of any size across any industry, making it suitable for small companies, mid-market organizations, and larger enterprises that need a CRM for sales management, lead handling, and customer relationship tracking. Features and Usability ### What are the key features of Access CRM? Access CRM offers contact management, lead capture, lead qualification, opportunity management, and pipeline management for sales tracking. It also includes email management, campaign management, marketing automation, reporting and analytics, customizable reports, task management, calendar and reminder system, document storage, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Access CRM starts at £334 per month for the Professional CRM plan, which includes 4 users and annual-contract billing paid monthly. Additional users cost £61 per month. The Advanced CRM plan costs £1847 per month, includes 15 users, and charges £109 per additional user. A free trial is available. Integrations ### Which third-party tools and platforms does Access CRM integrate with? Access CRM connects to 10 third-party tools and platforms, including Gmail, Microsoft 365, Microsoft Power BI, QuickBooks Online, Xero, Mailchimp, Klaviyo, Stripe, Zapier, and Sage 50 Accounting. It also integrates with Access Financials, Access Mintsoft, Access FactoryMaster MRP, Cin7 Core, Cin7 Omni, Katana Cloud Inventory, Spotler Mail+, and Unleashed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Access CRM 37 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Track all opportunities for potential sales and convert them into recurring revenue Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Professional CRM £334.00 Flat Rate,Per Month It includes: - 4+ users - Access Dimensions Integration - Cin7 Core integration - Cin7 Omni integration - Xero integration - Online training resources - Screen customisation - Document library - Missing Order Alerts, RFM Analysis & Advanced Dashboards - Product Upsell Prompts - Configurable Delivery Charge Calculations - Equipment Register & Contract Management - Sales Pipeline Management - Telesales Functionality - Essential Success Plan & Support Advanced CRM £1,847 Flat Rate,Per Month It includes: - 15+ users - Custom Delivery Charge Calculations - Custom ERP Integrations - SAP Integration - Additional Custom Fields & Entities - Flexible Field & Record Restriction - Auto Contact Enrichment using Social Data - Future Stock Calculations and Allocations - Sales Pipeline Management - Telesales Functionality - Integrated Quoting & Order Processing ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.