--- title: "ZEPIC Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ZEPIC Software - reviews, pricing plans, popular comparisons to other Customer Data Platform products and more." source_url: "https://www.capterra.com/p/10024031/ZEPIC/" page_type: "product" language: "en" --- # ZEPIC Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ZEPIC ## What is ZEPIC? ZEPIC is a customer data & engagement platform that enables hyper-personalization at scale. Featuring a comprehensive Customer 360 view with Identity resolution, audience segmentation capabilities, and real-time customer journey orchestration, ZEPIC helps businesses to create hyper-personalized experiences effortlessly across multiple channels throughout the customer lifecycle. ## What is ZEPIC used for? [Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $119 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZEPIC?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zepic.com&name=ZEPIC) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZEPIC 0.0 VS. [4.6 (537)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price $119 Usage Based, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (298) Value For Money 0.0 (0) Value For Money 4.3 (179) Customer Service 0.0 (0) Customer Service 4.3 (232) ## ZEPIC alternatives [4.1 (322)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about ZEPIC Features and Usability ### What are the key features of ZEPIC? ZEPIC offers recommendations, audience targeting, and customer segmentation for campaign targeting, plus email marketing, email management, and customizable templates for message creation. It also includes customer journey mapping, behavior tracking, event-triggered actions, real-time analytics, campaign analytics, and multi-channel communication with API and third-party integrations. Integrations ### Which third-party tools and platforms does ZEPIC integrate with? ZEPIC integrates with over 20 third-party tools across CRM, support, commerce, and loyalty workflows, including ActiveCampaign, HubSpot CRM, Pipedrive, Zoho CRM, Shopify, Shopify Plus, WooCommerce, Square Point of Sale, Freshdesk, Intercom, Zendesk Suite, Kustomer, Gorgias, Chargebee, ClickPost, Judge.me, LoyaltyLion, Stamped.io, and Yotpo. Getting Started and Support ### What training and onboarding options does ZEPIC offer? ZEPIC provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for reviewing features and setup steps as needed. Getting Started and Support ### What customer support options does ZEPIC offer? ZEPIC provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 550 Customer Data Platform reviews Capterra reviewers point to these as the top priorities when choosing a customer data platform: - **Customer Database** (**61%** of reviewers rated this feature as critical) - **Contact Database** (**50%**) - **Campaign Analytics** (**60%**) ZEPIC supports all three features buyers rate most highly: **Customer Database**, **Contact Database**, and **Campaign Analytics**. Together, these capabilities give teams a central place to manage customer and contact records while tracking campaign performance, helping businesses make better marketing decisions and improve customer outreach. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Campaign Analytics Track and interpret campaign performance metrics ZEPIC 32 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Integration: Combining data from different sources and providing a unified view - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multiple Data Sources: Allows users to manage data from a number of sources - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- ## Pricing Free Trial Free Version Starter $0.00 Growth $119.00 Usage Based,Per Month Pro $183.00 Usage Based,Per Month ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.